"When you speed up code output in this environment, you are speeding up the rate at which you build the wrong thing..." - Andrew Murphy

In my experience shit like this is everywhere. The myth is that business is rational & mercilessly optimizes what works - the reality is They️ would rather throw 20 million at something "sexy" with no idea if it ever worked or not than spend a fraction of that money on boring things that work, like customer service.

#business