There are two ways that servers on here can accept new members:
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Thanks for the feedback
This is why I'm asking, as most of the time the moderated signups are not meant to be about exclusivity or gated communities or similar. But they have no way to customise the question to make this clear
Would it help if the question was customised to make clear that they aren't trying to be exclusive, that they're just wanting to put off spammers etc?
And if they gave a rough idea of how quickly approvals happened?
Being up front about community standards and what would give someone the boot would make a big difference. Then I could make an educated decision about whether that works for me.
But I'll be honest, just waiting to see if I'm approved by someone else already feels culturally loaded in an awkward way. Reminds me of lots of ways I've had a bad time.
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How long would be too long to wait?
Or is it not knowing how long it is that's the main problem?
@FediTips ya, imagine wanting to do that for a while, then u FINALLY do it and u gotta wait.
waiting could be minutes or days, you dont know... -
@FediTips ya, imagine wanting to do that for a while, then u FINALLY do it and u gotta wait.
waiting could be minutes or days, you dont know...It would help if it said how long it would take?
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This is the thing though, most of the time the moderators aren't really bothered about what people actually write. I've joined servers where I just said "I am interested in (topic of server)" and it was quickly approved.
Would it help if the question made this clear?
The main reason a lot of servers have this question is just because it seems to work against spam attacks. All the spam attackers from the recent mass spam waves joined servers with instant signups.
@FediTips No, it would not matter what the question was or how it was worded.
I will not have someone be in judgment of me in those circumstances. I just won't sign up.
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@FediTips No, it would not matter what the question was or how it was worded.
I will not have someone be in judgment of me in those circumstances. I just won't sign up.
If they're not wanting to be in judgement, if they don't really care what you write, would that make a difference?
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This is the thing though, most of the time mods aren't actually trying to screen the kind of person who joins, they just want to put spammers off joining. (Spam attacks recently have all come from instant signup servers.)
If the question about why you want to join made this clear, would it help?
For example when I've joined a server and written "I am interesting in (topic of server)" that has been enough and I got approved quickly.
@FediTips Maybe it would. And I get that there are crazy amounts of attacks of all kinds nowadays that admins are dealing with constantly.
I'm used to environments like Reddit where I have to assume mods usually have bad intentions. But that's not true of Mastodon. I guess I'm still not used to a social network where people are nice!
Even if I change my view on this though, I think there will always be legitimate users who simply won't apply to a restricted server.
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@FediTips Maybe it would. And I get that there are crazy amounts of attacks of all kinds nowadays that admins are dealing with constantly.
I'm used to environments like Reddit where I have to assume mods usually have bad intentions. But that's not true of Mastodon. I guess I'm still not used to a social network where people are nice!
Even if I change my view on this though, I think there will always be legitimate users who simply won't apply to a restricted server.
This is a really interesting perspective, thank you.
Is there any way that moderators could make it clear that they aren't a restricted server, apart from allowing instant signups?
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I don't like feeling like it's a gated community.
It gives me gross.
I completely understand kicking out spambots and bad actors, but I want to be able to look around and explore right away. Not wait and see if I get approved without any idea of how long it might take.
On the internet, even a day is too long and I'll go find something else.
There have been a number of platforms in the past where you couldn't join without an invite. No thanks. Exclusive clubs are not my jam.
@lucyruthe Does this happen often? I've never yet run into a mastodon instance that I couldn't explore.
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@lucyruthe Does this happen often? I've never yet run into a mastodon instance that I couldn't explore.
Could you explore it _before_ you created an account? If so, that should be a landing page for us new guys.
I felt like I had to sign up somewhere before I knew how anything worked.
Not sure what you mean about "often." You only sign up at the beginning.
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@lucyruthe Absolutely. When I go to a instance's website, I can see their feed as well as read their various policies.
This is what I see when I go to your instance, and then what I see if I click on "live feeds." And I can scroll down and see more.
I'm a mod at another instance and I often go look at instances when there's been a report, to see if the place overall is shady.
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@lucyruthe Absolutely. When I go to a instance's website, I can see their feed as well as read their various policies.
This is what I see when I go to your instance, and then what I see if I click on "live feeds." And I can scroll down and see more.
I'm a mod at another instance and I often go look at instances when there's been a report, to see if the place overall is shady.
Yeah, you can browse the public contents of any server that has its public timeline open (which most of them do, because it only shows public posts so there isn't any privacy compromise).
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Being up front about community standards and what would give someone the boot would make a big difference. Then I could make an educated decision about whether that works for me.
But I'll be honest, just waiting to see if I'm approved by someone else already feels culturally loaded in an awkward way. Reminds me of lots of ways I've had a bad time.
It should be showing you the rules on the website, for example here are the rules on my server: https://social.growyourown.services/about
You don't need to be a member to see the rules on other servers
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@lucyruthe Absolutely. When I go to a instance's website, I can see their feed as well as read their various policies.
This is what I see when I go to your instance, and then what I see if I click on "live feeds." And I can scroll down and see more.
I'm a mod at another instance and I often go look at instances when there's been a report, to see if the place overall is shady.
Okay you guys, but this is what I found a year ago when I first joined up:
https://joinmastodon.org/And this is what the pick a server button led to:
https://joinmastodon.org/serversIf I was supposed to know how to dig deeper to find the information you are now talking about, I didn't even know where to look.
For real, it feels like you need to sign up before you know how to research the options.
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There are two ways that servers on here can accept new members:
-Sign-ups where you join instantly
-Sign-ups where the server moderator has to manually approve your membership
Approval sign-ups make moderation much more effective, but some people seem to find them more difficult.
If you are someone who finds approval sign-ups more difficult, could you explain the main thing putting you off?
(By the way, this isn't meant to be judgmental, just want to find out what the main barriers are!
)The usually very open ended single question. Like what do they specifically want to know?
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Okay you guys, but this is what I found a year ago when I first joined up:
https://joinmastodon.org/And this is what the pick a server button led to:
https://joinmastodon.org/serversIf I was supposed to know how to dig deeper to find the information you are now talking about, I didn't even know where to look.
For real, it feels like you need to sign up before you know how to research the options.
@lucyruthe Ah, I see. That is definitely an onboarding issue that needs to be addressed.
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There are two ways that servers on here can accept new members:
-Sign-ups where you join instantly
-Sign-ups where the server moderator has to manually approve your membership
Approval sign-ups make moderation much more effective, but some people seem to find them more difficult.
If you are someone who finds approval sign-ups more difficult, could you explain the main thing putting you off?
(By the way, this isn't meant to be judgmental, just want to find out what the main barriers are!
)@FediTips Out of curiosity, in the sign up process is there a way to split the difference where registrations are manually reviewed, but the "write a bit about yourself" blurb can be removed?
I see the current issue being that the platform apparently lacks the tooling to automatically filter account creation using obvious hate speech, and bad actors are abusing open registrations. Until we have automated solutions for that, manual review becomes more necessary. But most users likely find an application essay for account creation an unusual, if not impassible hurdle.
Can the process be tweaked so it's clear the application will be reviewed (hopefully in a timely manner), without having the user provide a justification?
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@FediTips Out of curiosity, in the sign up process is there a way to split the difference where registrations are manually reviewed, but the "write a bit about yourself" blurb can be removed?
I see the current issue being that the platform apparently lacks the tooling to automatically filter account creation using obvious hate speech, and bad actors are abusing open registrations. Until we have automated solutions for that, manual review becomes more necessary. But most users likely find an application essay for account creation an unusual, if not impassible hurdle.
Can the process be tweaked so it's clear the application will be reviewed (hopefully in a timely manner), without having the user provide a justification?
Yes, the admin can set it so that there's no question but the application has to be manually approved (sort of the same way follow requests work for users following users).
That's a good point, I'm not sure how this affects spammers, but it would prevent people signing up with nasty usernames etc.
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Okay you guys, but this is what I found a year ago when I first joined up:
https://joinmastodon.org/And this is what the pick a server button led to:
https://joinmastodon.org/serversIf I was supposed to know how to dig deeper to find the information you are now talking about, I didn't even know where to look.
For real, it feels like you need to sign up before you know how to research the options.
Ahh yeah, the JoinMastodon website is not great for this at all. That is a really excellent point! For some reason they just link to the signup pages and don't make clear how to see the main website front pages.
That's why on the https://fedi.garden website I do link to the servers' websites' front pages, so you can see all their info directly.
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The usually very open ended single question. Like what do they specifically want to know?
This is the problem, the mods want to write a more specific question but the software won't let them. Mastodon has hardcoded the question to just be "Why do you want to sign up?"
I'm trying to gather evidence to convince the software developers that the question needs to be customised by the admins
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@lucyruthe Ah, I see. That is definitely an onboarding issue that needs to be addressed.
Indeed, this is a serious problem, it's great that Manda raised it.
I have reported this by opening an issue at https://github.com/mastodon/joinmastodon/issues/1051
