Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce.

Reply to Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. on Mon, 13 Jul 2026 10:41:56 GMT

womble@infosec.exchange — Mon, 13 Jul 2026 10:41:56 GMT

@GossiTheDog that's a heck of a headline.

Reply to Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. on Mon, 13 Jul 2026 10:37:26 GMT

djgummikuh@mastodon.social — Mon, 13 Jul 2026 10:37:26 GMT

@GossiTheDog I'd actually pay for those parachutes to be literal gold, then let them jump with them

Reply to Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. on Mon, 13 Jul 2026 10:35:50 GMT

gossithedog@cyberplace.social — Mon, 13 Jul 2026 10:35:50 GMT

basically loads more of these headlines over the next few years, then C level execs leaving on golden parachutes https://finance.yahoo.com/technology/ai/articles/execs-confused-horrified-huge-ai-135718505.html

Reply to Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. on Mon, 13 Jul 2026 10:28:03 GMT

gossithedog@cyberplace.social — Mon, 13 Jul 2026 10:28:03 GMT

@euroinfosec @deepthoughts10 depends on the tool but 'yes*'. Problems = log volume (it's very large) and who has time, responsibility, budget and knowledge in business to sit and review hundreds of thousands a prompts each week in a large org to police how people use tools and understand what they're doing?

Reply to Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. on Mon, 13 Jul 2026 09:57:36 GMT

euroinfosec@infosec.exchange — Mon, 13 Jul 2026 09:57:36 GMT

@deepthoughts10 @GossiTheDog Brian, is there any easy way for companies to log all AI prompts for review?

Reply to Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. on Mon, 13 Jul 2026 09:47:10 GMT

grandmasterbash@chaos.social — Mon, 13 Jul 2026 09:47:10 GMT

@bontchev @malwareminigun I also have no clue. The current policy is that everybody should do as much as possible via LLMs (a policy that I don't follow aside from a few smaller usecases, productivity wise nobody really seem to notice ). I guess that changes since microsoft introduced usage based pricing in April and our budgeting is not really prepard for it.

Reply to Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. on Mon, 13 Jul 2026 08:27:31 GMT

bontchev@infosec.exchange — Mon, 13 Jul 2026 08:27:31 GMT

@bertdriehuis @GossiTheDog I was talking about the financial cost, since people say that AI is too expensive. You're talking about something different - the potential harm of it. But even there, what I said applies - it has to be used *correctly*. Never trust it blindly. Know what it can and cannot do. And, yes, some skills will eventually atrophy - how many people can multiply 3-digit numbers in their head now that we have calculators? Do we still insist that we must multiply by hand because calculators atrophy our math skills?

Reply to Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. on Mon, 13 Jul 2026 08:21:18 GMT

bertdriehuis@infosec.exchange — Mon, 13 Jul 2026 08:21:18 GMT

@bontchev @GossiTheDog that 180 Euros is not covering the cost of inference. And you're correct: for users who do not let their skills atrophy, GenAI can be of value. For the majority, it will be a provider of brain rot, unmaintainable code and vulns, and for society, the extinction of the senior in the workplace.

At $ORKPLACE, I've now run into the first case of a user who is patently wrong in his interpretation of some vendor docs but won't budge because AI summarizes it wrong, and he trusts the 'puter more than his colleagues.

Reply to Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. on Mon, 13 Jul 2026 08:21:06 GMT

bontchev@infosec.exchange — Mon, 13 Jul 2026 08:21:06 GMT

@GrandmasterBash @malwareminigun Well, I can speak only from personal experience. I don't know what they are doing. With my Pro subscription of 180 euros per year, I often hit the 5-hour session token limit but the most I've ever used of the weekly token limit is 78%.

Reply to Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. on Mon, 13 Jul 2026 08:18:15 GMT

bontchev@infosec.exchange — Mon, 13 Jul 2026 08:18:15 GMT

@lepapierblanc @GossiTheDog This is a screenshot from today:

Reply to Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. on Mon, 13 Jul 2026 08:05:44 GMT

grandmasterbash@chaos.social — Mon, 13 Jul 2026 08:05:44 GMT

@bontchev @malwareminigun maybe a Perspektive of rising costs. My employer uses GitHub Copilot (offering anthropic models) and they have usage based subscriptions (that still are subsediced). They have a spending Limit of 8000€ per Developer per month. Last Time they hit the Limit in the third week of the month.

So what ever you run, its nowhere near the real coompute costs.

Reply to Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. on Mon, 13 Jul 2026 07:27:16 GMT

lepapierblanc@mamutovo.cz — Mon, 13 Jul 2026 07:27:16 GMT

@GossiTheDog @bontchev

That period is over since 1st of June. Actual billing schema is on a different level.

Reply to Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. on Mon, 13 Jul 2026 06:43:10 GMT

okuna@social.tchncs.de — Mon, 13 Jul 2026 06:43:10 GMT

@GossiTheDog “A fool with a tool is still a fool”

Reply to Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. on Mon, 13 Jul 2026 06:42:36 GMT

okuna@social.tchncs.de — Mon, 13 Jul 2026 06:42:36 GMT

@GossiTheDog I once had a colleague who wrote letters, official letters, with Excel.
When I asked why not word he said:
In Excel I can align the indent, tabs and the paragraphs better.

Case closed your honour.

Reply to Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. on Mon, 13 Jul 2026 06:35:13 GMT

misusecase@twit.social — Mon, 13 Jul 2026 06:35:13 GMT

@brnrd @GossiTheDog Wait wait wait. Is this why I have to update and restart my enterprise laptop all the time? And when I have to do it one time, I will probably have to do it one or two more times on the same day?

Reply to Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. on Mon, 13 Jul 2026 06:33:13 GMT

misusecase@twit.social — Mon, 13 Jul 2026 06:33:13 GMT

@GossiTheDog @blogdiva I am not an Excel wizard but I am a weirdo who can align tables in Word.

Reply to Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. on Mon, 13 Jul 2026 06:20:03 GMT

painting_squirrel@muenchen.social — Mon, 13 Jul 2026 06:20:03 GMT

@GossiTheDog
And the tech firms didn't even only give cars to their children but explicitly told them to drive as much and as fast as they possibly could 🤯

Reply to Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. on Mon, 13 Jul 2026 06:00:23 GMT

bontchev@infosec.exchange — Mon, 13 Jul 2026 06:00:23 GMT

@malwareminigun I don't dispute that it's cheap right now because it is subsidized - but that's besides the point. The point is that it *is* (or at least can be, as demonstrated in my case) very cheap right now compared to the value it brings.

Yes, that's likely to change. When it changes, I'll revaluate. I am not arguing that AI won't become too expensive to use. I'm arguing that AI can be quite cheap to use (while bringing tremendous value) *right now* - for whatever reasons.

Reply to Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. on Mon, 13 Jul 2026 05:16:45 GMT

tokyo_0@mas.to — Mon, 13 Jul 2026 05:16:45 GMT

@GossiTheDog @paninid That's actually the smartest use of AI (given the constraints imposed) that I've heard about so far ️

Reply to Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. on Mon, 13 Jul 2026 02:02:07 GMT

agentultra@types.pl — Mon, 13 Jul 2026 02:02:07 GMT

@GossiTheDog there’s an old tale about optimizing for the wrong things. Something about getting rid of rats only made a market for breeding them.

Guess that means we’ll burn the planet and use up all the drinkable water to autocomplete our homework and live life without having to deal with people.

Reply to Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. on Mon, 13 Jul 2026 02:00:34 GMT

theeclecticdyslexic@mstdn.social — Mon, 13 Jul 2026 02:00:34 GMT

@hans5524 @malwareminigun @GossiTheDog Yep it is, this exact piece made the rounds a few weeks ago. There was a very thorough thread where every little AI tell was poured over in detail.

Reply to Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. on Mon, 13 Jul 2026 01:18:35 GMT

lightfighter@infosec.exchange — Mon, 13 Jul 2026 01:18:35 GMT

@GossiTheDog The security risk surrounding all these users with access to LLM's with access to all that corporate data is chilling.

Reply to Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. on Mon, 13 Jul 2026 01:18:15 GMT

avirr@sfba.social — Mon, 13 Jul 2026 01:18:15 GMT

@Spartan_1986 @GossiTheDog The obscurity is gone

Reply to Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. on Mon, 13 Jul 2026 01:01:57 GMT

cshishido@infosec.exchange — Mon, 13 Jul 2026 01:01:57 GMT

@GossiTheDog That sounds like reinforcement training to me. /s