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Kollaps
FARVEL BIG TECH
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  3. *gently grabs the cheeks of all programmers to stare deeply into their eyes*

*gently grabs the cheeks of all programmers to stare deeply into their eyes*

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  • corvidcrone@kolektiva.socialC corvidcrone@kolektiva.social

    *gently grabs the cheeks of all programmers to stare deeply into their eyes*

    All I want is a dry tech manual. A boring, well indexed manual that defines every function. Not a chatbot. Not a training. Not a million "articles" that I have to search through. Not a "community forum".

    My rice cooker came with one. I want one for every piece of software I have to interact with.

    Go get yourself a technical writer if necessary.

    I. Want. An. Instructional. Manual.

    glc@mastodon.onlineG This user is from outside of this forum
    glc@mastodon.onlineG This user is from outside of this forum
    glc@mastodon.online
    wrote sidst redigeret af
    #99

    @CorvidCrone

    If this happens to be the sole surviving text of our civilization it will leave a good deal of room for interpretive detail.

    Though for the most part they'll just label it as obscure religious poetry, much as they did for a century or so with the commercial bill of lading figurines that turned out to be the actual origins of the alphabet, on a closer view.

    corvidcrone@kolektiva.socialC 1 Reply Last reply
    0
    • glc@mastodon.onlineG glc@mastodon.online

      @CorvidCrone

      If this happens to be the sole surviving text of our civilization it will leave a good deal of room for interpretive detail.

      Though for the most part they'll just label it as obscure religious poetry, much as they did for a century or so with the commercial bill of lading figurines that turned out to be the actual origins of the alphabet, on a closer view.

      corvidcrone@kolektiva.socialC This user is from outside of this forum
      corvidcrone@kolektiva.socialC This user is from outside of this forum
      corvidcrone@kolektiva.social
      wrote sidst redigeret af
      #100

      @glc I would be honored if one of my social media posts became the sole surviving text of our civilization.

      Honored and horrified.

      glc@mastodon.onlineG 1 Reply Last reply
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      • corvidcrone@kolektiva.socialC corvidcrone@kolektiva.social

        @glc I would be honored if one of my social media posts became the sole surviving text of our civilization.

        Honored and horrified.

        glc@mastodon.onlineG This user is from outside of this forum
        glc@mastodon.onlineG This user is from outside of this forum
        glc@mastodon.online
        wrote sidst redigeret af
        #101

        @CorvidCrone

        Good company.

        https://en.wikipedia.org/wiki/Complaint_tablet_to_Ea-nāṣir

        1 Reply Last reply
        0
        • cavyherd@wandering.shopC This user is from outside of this forum
          cavyherd@wandering.shopC This user is from outside of this forum
          cavyherd@wandering.shop
          wrote sidst redigeret af
          #102

          @ferricoxide @CorvidCrone

          This is, in principle, how things should work.

          This, of course, depends on the documentation writer being a competent communicator. Which, in the tech world certainly, is by no means a given.

          The above is also true of websites.

          But figuring out what the writer called the thing, and where they put it....

          This can be a challenge.

          (To be clear: hard agree.)

          1 Reply Last reply
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          • cavyherd@wandering.shopC This user is from outside of this forum
            cavyherd@wandering.shopC This user is from outside of this forum
            cavyherd@wandering.shop
            wrote sidst redigeret af
            #103

            @darkling @CorvidCrone

            Oh, that's very good! Yes, that definitely seems like that would be the software equivalent of "measure twice, cut once."

            Much easier to write the software when you know ahead of time exactly what you're trying to do.

            Probably not much into the whole "vibe coding" thing, I'm guessing? (Runs away & hides behind a chair 😂)

            1 Reply Last reply
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            • dequbed@mastodon.chaosfield.atD dequbed@mastodon.chaosfield.at

              @CorvidCrone I miss the time when software came with manuals fit for knocking out your manager in case he gave you shit for still reading through the War-and-Peace-sized manual

              justinderrick@mstdn.caJ This user is from outside of this forum
              justinderrick@mstdn.caJ This user is from outside of this forum
              justinderrick@mstdn.ca
              wrote sidst redigeret af
              #104

              @dequbed @CorvidCrone Story time!

              When I started a new job in the IT department of my company, I got sent for a week of training in the US. I got back with a brain full of new information and skills.

              A few weeks later, I arrive at my desk, and someone is apparently using it for storage -- there are a dozen extremely heavy boxes, on my desk, on my filing cabinet, on the floor...

              My mentor stops by, says "Oh, good. You got the manuals I ordered."

              AIX, DB2, ADSM, CMOD, and others...

              When I asked where I was supposed to put them, and how I was supposed to organize them, he said "Oh, I think they're already indexed by weight."

              I actually read them. All of them.

              1 Reply Last reply
              0
              • corvidcrone@kolektiva.socialC corvidcrone@kolektiva.social

                *gently grabs the cheeks of all programmers to stare deeply into their eyes*

                All I want is a dry tech manual. A boring, well indexed manual that defines every function. Not a chatbot. Not a training. Not a million "articles" that I have to search through. Not a "community forum".

                My rice cooker came with one. I want one for every piece of software I have to interact with.

                Go get yourself a technical writer if necessary.

                I. Want. An. Instructional. Manual.

                bondo@mastodon.socialB This user is from outside of this forum
                bondo@mastodon.socialB This user is from outside of this forum
                bondo@mastodon.social
                wrote sidst redigeret af
                #105

                @CorvidCrone @jackbrewster This made me happy to read.

                1 Reply Last reply
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                • corvidcrone@kolektiva.socialC corvidcrone@kolektiva.social

                  *gently grabs the cheeks of all programmers to stare deeply into their eyes*

                  All I want is a dry tech manual. A boring, well indexed manual that defines every function. Not a chatbot. Not a training. Not a million "articles" that I have to search through. Not a "community forum".

                  My rice cooker came with one. I want one for every piece of software I have to interact with.

                  Go get yourself a technical writer if necessary.

                  I. Want. An. Instructional. Manual.

                  emenel@post.lurk.orgE This user is from outside of this forum
                  emenel@post.lurk.orgE This user is from outside of this forum
                  emenel@post.lurk.org
                  wrote sidst redigeret af
                  #106

                  @CorvidCrone this is a big part of what i like about gnu software.

                  1 Reply Last reply
                  0
                  • corvidcrone@kolektiva.socialC corvidcrone@kolektiva.social

                    *gently grabs the cheeks of all programmers to stare deeply into their eyes*

                    All I want is a dry tech manual. A boring, well indexed manual that defines every function. Not a chatbot. Not a training. Not a million "articles" that I have to search through. Not a "community forum".

                    My rice cooker came with one. I want one for every piece of software I have to interact with.

                    Go get yourself a technical writer if necessary.

                    I. Want. An. Instructional. Manual.

                    craigmorgan@mastodon.socialC This user is from outside of this forum
                    craigmorgan@mastodon.socialC This user is from outside of this forum
                    craigmorgan@mastodon.social
                    wrote sidst redigeret af
                    #107

                    @CorvidCrone anybody who worked with DEC manual/docsets for software will second this ...

                    1 Reply Last reply
                    0
                    • fragarach@social.vivaldi.netF fragarach@social.vivaldi.net

                      @CorvidCrone
                      Once upon a time I worked for a European electronics company. My bit was a specific area of medical software. They employed a team of technical writers for the user manuals. I didn't appreciate at first just how good the manuals were until I was training a physician with whom I had no common language. In the manual, Chapter 8, section 33.5.8 was exactly the same point in the workflow, explaining the objective of what I wanted to demonstrate.
                      And the index was an absolute joy to use.

                      They've probably moved on to using an LLM to write them now 😬

                      roundtrip@federate.socialR This user is from outside of this forum
                      roundtrip@federate.socialR This user is from outside of this forum
                      roundtrip@federate.social
                      wrote sidst redigeret af
                      #108

                      @Fragarach @CorvidCrone
                      Yes! A well authored index is much more that a printed replacement for search. It rewards browsing as much as lookup.

                      One full pass through a good index give you an idea of what a book/paper contains and confidence that you can go back to the index to refresh your memory.

                      It can even be funny — like Kimbote’s index to ‘Pale Fire’

                      This seems ok:
                      https://www.litcharts.com/lit/pale-fire/the-index

                      1 Reply Last reply
                      0
                      • corvidcrone@kolektiva.socialC corvidcrone@kolektiva.social

                        *gently grabs the cheeks of all programmers to stare deeply into their eyes*

                        All I want is a dry tech manual. A boring, well indexed manual that defines every function. Not a chatbot. Not a training. Not a million "articles" that I have to search through. Not a "community forum".

                        My rice cooker came with one. I want one for every piece of software I have to interact with.

                        Go get yourself a technical writer if necessary.

                        I. Want. An. Instructional. Manual.

                        bekopharm@indieweb.socialB This user is from outside of this forum
                        bekopharm@indieweb.socialB This user is from outside of this forum
                        bekopharm@indieweb.social
                        wrote sidst redigeret af
                        #109

                        @CorvidCrone as a programmer I want ~~to be grabbed by the cheeks~~ such manuals too.

                        1 Reply Last reply
                        0
                        • dequbed@mastodon.chaosfield.atD dequbed@mastodon.chaosfield.at

                          @CorvidCrone I miss the time when software came with manuals fit for knocking out your manager in case he gave you shit for still reading through the War-and-Peace-sized manual

                          timwardcam@c.imT This user is from outside of this forum
                          timwardcam@c.imT This user is from outside of this forum
                          timwardcam@c.im
                          wrote sidst redigeret af
                          #110

                          @dequbed @CorvidCrone Microsoft C 7 (IIRC) came in a box a couple of feet long filled with books (a complete set of documentation for Windows development). And a few floppy disks tacked on at the end.

                          1 Reply Last reply
                          0
                          • corvidcrone@kolektiva.socialC corvidcrone@kolektiva.social

                            *gently grabs the cheeks of all programmers to stare deeply into their eyes*

                            All I want is a dry tech manual. A boring, well indexed manual that defines every function. Not a chatbot. Not a training. Not a million "articles" that I have to search through. Not a "community forum".

                            My rice cooker came with one. I want one for every piece of software I have to interact with.

                            Go get yourself a technical writer if necessary.

                            I. Want. An. Instructional. Manual.

                            bluedot@left-bank.netB This user is from outside of this forum
                            bluedot@left-bank.netB This user is from outside of this forum
                            bluedot@left-bank.net
                            wrote sidst redigeret af
                            #111

                            @CorvidCrone

                            How am I supposed to RTFM if they won't give me the F M?

                            corvidcrone@kolektiva.socialC 1 Reply Last reply
                            0
                            • bluedot@left-bank.netB bluedot@left-bank.net

                              @CorvidCrone

                              How am I supposed to RTFM if they won't give me the F M?

                              corvidcrone@kolektiva.socialC This user is from outside of this forum
                              corvidcrone@kolektiva.socialC This user is from outside of this forum
                              corvidcrone@kolektiva.social
                              wrote sidst redigeret af
                              #112

                              @BlueDot exactly!

                              1 Reply Last reply
                              0
                              • corvidcrone@kolektiva.socialC corvidcrone@kolektiva.social

                                *gently grabs the cheeks of all programmers to stare deeply into their eyes*

                                All I want is a dry tech manual. A boring, well indexed manual that defines every function. Not a chatbot. Not a training. Not a million "articles" that I have to search through. Not a "community forum".

                                My rice cooker came with one. I want one for every piece of software I have to interact with.

                                Go get yourself a technical writer if necessary.

                                I. Want. An. Instructional. Manual.

                                rjayne_n@wandering.shopR This user is from outside of this forum
                                rjayne_n@wandering.shopR This user is from outside of this forum
                                rjayne_n@wandering.shop
                                wrote sidst redigeret af
                                #113

                                @CorvidCrone I, a tech writer, want to WRITE the instructional manual for someone. Really.
                                Why should your users have a "help chatbot" jumping and swirling in the bottom corner of your screen while you type?

                                corvidcrone@kolektiva.socialC 1 Reply Last reply
                                0
                                • rjayne_n@wandering.shopR rjayne_n@wandering.shop

                                  @CorvidCrone I, a tech writer, want to WRITE the instructional manual for someone. Really.
                                  Why should your users have a "help chatbot" jumping and swirling in the bottom corner of your screen while you type?

                                  corvidcrone@kolektiva.socialC This user is from outside of this forum
                                  corvidcrone@kolektiva.socialC This user is from outside of this forum
                                  corvidcrone@kolektiva.social
                                  wrote sidst redigeret af
                                  #114

                                  @Rjayne_n and the chatbot always pops up over whatever you're looking at

                                  rjayne_n@wandering.shopR 1 Reply Last reply
                                  0
                                  • corvidcrone@kolektiva.socialC corvidcrone@kolektiva.social

                                    *gently grabs the cheeks of all programmers to stare deeply into their eyes*

                                    All I want is a dry tech manual. A boring, well indexed manual that defines every function. Not a chatbot. Not a training. Not a million "articles" that I have to search through. Not a "community forum".

                                    My rice cooker came with one. I want one for every piece of software I have to interact with.

                                    Go get yourself a technical writer if necessary.

                                    I. Want. An. Instructional. Manual.

                                    gandalfdg@indieweb.socialG This user is from outside of this forum
                                    gandalfdg@indieweb.socialG This user is from outside of this forum
                                    gandalfdg@indieweb.social
                                    wrote sidst redigeret af
                                    #115

                                    @CorvidCrone This is how I felt trying to get any sort of idea what the hell a "databricks" is

                                    as far as I can tell it's some sort of marketing website that allegedly can do things with data but without some sort of training I don't think I'll ever really know.

                                    1 Reply Last reply
                                    0
                                    • corvidcrone@kolektiva.socialC corvidcrone@kolektiva.social

                                      @Rjayne_n and the chatbot always pops up over whatever you're looking at

                                      rjayne_n@wandering.shopR This user is from outside of this forum
                                      rjayne_n@wandering.shopR This user is from outside of this forum
                                      rjayne_n@wandering.shop
                                      wrote sidst redigeret af
                                      #116

                                      @CorvidCrone Yes it does. Sigh.
                                      Normally saying "hey are you looking for something?"

                                      ... normally it's the button to turn it off.

                                      1 Reply Last reply
                                      0
                                      • stairjoke@indieweb.socialS This user is from outside of this forum
                                        stairjoke@indieweb.socialS This user is from outside of this forum
                                        stairjoke@indieweb.social
                                        wrote sidst redigeret af
                                        #117

                                        @Kay Updates shouldn’t break the existing features. changing existing features should be rare, because it breaks learned behaviours. Having to update the manual might be friction enough to save us from ever changing UIs.

                                        1 Reply Last reply
                                        0
                                        • corvidcrone@kolektiva.socialC corvidcrone@kolektiva.social

                                          *gently grabs the cheeks of all programmers to stare deeply into their eyes*

                                          All I want is a dry tech manual. A boring, well indexed manual that defines every function. Not a chatbot. Not a training. Not a million "articles" that I have to search through. Not a "community forum".

                                          My rice cooker came with one. I want one for every piece of software I have to interact with.

                                          Go get yourself a technical writer if necessary.

                                          I. Want. An. Instructional. Manual.

                                          stairjoke@indieweb.socialS This user is from outside of this forum
                                          stairjoke@indieweb.socialS This user is from outside of this forum
                                          stairjoke@indieweb.social
                                          wrote sidst redigeret af
                                          #118

                                          @CorvidCrone The manual should include pictures, like the toolbar icon to click, and images that make it plain where in the UI a feature is located.

                                          1 Reply Last reply
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