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  3. I suspect most people outside of the UK won't have heard about the post office scandal, but it seems highly relevant to learn about now (given *waves* this):

I suspect most people outside of the UK won't have heard about the post office scandal, but it seems highly relevant to learn about now (given *waves* this):

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  • rradczewski@hachyderm.ioR rradczewski@hachyderm.io

    I suspect most people outside of the UK won't have heard about the post office scandal, but it seems highly relevant to learn about now (given *waves* this):

    For over 15 years, the software post offices in the UK had to use contained severe bugs, particular in accounting, that everyone at Fujitsu/horizon and the post blissfully ignored. Over 900 (!!!) postmasters were sentenced for alleged theft and fraud, some went to jail, some committed suicide. All because the software was shit and everyone who could do something about it didn't care and swept it under the rug.

    Everything, including how it was uncovered, about this seems bizarre and Kafkaesque, but we better prepare for it to happen more often.

    https://en.wikipedia.org/wiki/British_Post_Office_scandal

    https://types.pl/@pigworker/116211919028571818

    tuban_muzuru@beige.partyT This user is from outside of this forum
    tuban_muzuru@beige.partyT This user is from outside of this forum
    tuban_muzuru@beige.party
    wrote sidst redigeret af
    #6

    @rradczewski

    Happens constantly in government contracting. Happened to me.

    Three way message conversion / translation. Two of the messages had seven elements, one had five. Given this assignment, I made a little diagram showing the two missing elements.

    I was fired. It was easier to fire the contractor.

    1 Reply Last reply
    0
    • deech@mastodon.socialD deech@mastodon.social

      @rradczewski This is horrific, I remember being aware of it but not the extent of damage and lives destroyed.

      sleepingexplorer@mastodon.socialS This user is from outside of this forum
      sleepingexplorer@mastodon.socialS This user is from outside of this forum
      sleepingexplorer@mastodon.social
      wrote sidst redigeret af
      #7

      @deech @rradczewski there's also a podcast series about it from radio 4 https://www.bbc.co.uk/sounds/series/m000jf7j

      1 Reply Last reply
      0
      • pietkuip@mastodon.nlP pietkuip@mastodon.nl

        @rradczewski
        It is a bit like the "toeslagenaffaire" in the Netherlands.
        https://en.wikipedia.org/wiki/Dutch_childcare_benefits_scandal

        sleepingexplorer@mastodon.socialS This user is from outside of this forum
        sleepingexplorer@mastodon.socialS This user is from outside of this forum
        sleepingexplorer@mastodon.social
        wrote sidst redigeret af
        #8

        @pietkuip @rradczewski this is also bad, but it is not similar to the Post Office Horizon case. Not remotely.

        shadedlady@mstdn.socialS 1 Reply Last reply
        0
        • rradczewski@hachyderm.ioR rradczewski@hachyderm.io

          I suspect most people outside of the UK won't have heard about the post office scandal, but it seems highly relevant to learn about now (given *waves* this):

          For over 15 years, the software post offices in the UK had to use contained severe bugs, particular in accounting, that everyone at Fujitsu/horizon and the post blissfully ignored. Over 900 (!!!) postmasters were sentenced for alleged theft and fraud, some went to jail, some committed suicide. All because the software was shit and everyone who could do something about it didn't care and swept it under the rug.

          Everything, including how it was uncovered, about this seems bizarre and Kafkaesque, but we better prepare for it to happen more often.

          https://en.wikipedia.org/wiki/British_Post_Office_scandal

          https://types.pl/@pigworker/116211919028571818

          ftp_alun@infosec.exchangeF This user is from outside of this forum
          ftp_alun@infosec.exchangeF This user is from outside of this forum
          ftp_alun@infosec.exchange
          wrote sidst redigeret af
          #9

          @rradczewski they had to hire more lawyers, and not once did they stop to ask the question "what is the likely cause of this (apparent) rise in theft across the board?"

          rradczewski@hachyderm.ioR 1 Reply Last reply
          0
          • ftp_alun@infosec.exchangeF ftp_alun@infosec.exchange

            @rradczewski they had to hire more lawyers, and not once did they stop to ask the question "what is the likely cause of this (apparent) rise in theft across the board?"

            rradczewski@hachyderm.ioR This user is from outside of this forum
            rradczewski@hachyderm.ioR This user is from outside of this forum
            rradczewski@hachyderm.io
            wrote sidst redigeret af
            #10

            @ftp_alun I can imagine people getting very excited that their fraud detection is getting better. That, and the inquiries also seem to suggest a good amount of racism and prejudice against postmasters.

            1 Reply Last reply
            0
            • rradczewski@hachyderm.ioR rradczewski@hachyderm.io

              I suspect most people outside of the UK won't have heard about the post office scandal, but it seems highly relevant to learn about now (given *waves* this):

              For over 15 years, the software post offices in the UK had to use contained severe bugs, particular in accounting, that everyone at Fujitsu/horizon and the post blissfully ignored. Over 900 (!!!) postmasters were sentenced for alleged theft and fraud, some went to jail, some committed suicide. All because the software was shit and everyone who could do something about it didn't care and swept it under the rug.

              Everything, including how it was uncovered, about this seems bizarre and Kafkaesque, but we better prepare for it to happen more often.

              https://en.wikipedia.org/wiki/British_Post_Office_scandal

              https://types.pl/@pigworker/116211919028571818

              bashtoni@mastodon.socialB This user is from outside of this forum
              bashtoni@mastodon.socialB This user is from outside of this forum
              bashtoni@mastodon.social
              wrote sidst redigeret af
              #11

              @rradczewski the particularly crazy thing is how well known the software defects were. Computer Weekly were writing about it in 2008, and Private Eye shortly after.
              It was common knowledge enough to be a topic of small talk in the IT industry in the UK, but there were still hundreds of convictions after these reports.

              wifiwits@infosec.exchangeW 1 Reply Last reply
              0
              • rradczewski@hachyderm.ioR rradczewski@hachyderm.io

                I suspect most people outside of the UK won't have heard about the post office scandal, but it seems highly relevant to learn about now (given *waves* this):

                For over 15 years, the software post offices in the UK had to use contained severe bugs, particular in accounting, that everyone at Fujitsu/horizon and the post blissfully ignored. Over 900 (!!!) postmasters were sentenced for alleged theft and fraud, some went to jail, some committed suicide. All because the software was shit and everyone who could do something about it didn't care and swept it under the rug.

                Everything, including how it was uncovered, about this seems bizarre and Kafkaesque, but we better prepare for it to happen more often.

                https://en.wikipedia.org/wiki/British_Post_Office_scandal

                https://types.pl/@pigworker/116211919028571818

                craig_groeschel@zeroes.caC This user is from outside of this forum
                craig_groeschel@zeroes.caC This user is from outside of this forum
                craig_groeschel@zeroes.ca
                wrote sidst redigeret af
                #12

                @rradczewski
                I really enjoyed the docudrama Mr. Bates vs. The Post Office. It was shown on PBS Masterpiece Theater over here.

                1 Reply Last reply
                0
                • rradczewski@hachyderm.ioR rradczewski@hachyderm.io

                  I suspect most people outside of the UK won't have heard about the post office scandal, but it seems highly relevant to learn about now (given *waves* this):

                  For over 15 years, the software post offices in the UK had to use contained severe bugs, particular in accounting, that everyone at Fujitsu/horizon and the post blissfully ignored. Over 900 (!!!) postmasters were sentenced for alleged theft and fraud, some went to jail, some committed suicide. All because the software was shit and everyone who could do something about it didn't care and swept it under the rug.

                  Everything, including how it was uncovered, about this seems bizarre and Kafkaesque, but we better prepare for it to happen more often.

                  https://en.wikipedia.org/wiki/British_Post_Office_scandal

                  https://types.pl/@pigworker/116211919028571818

                  lilpecan@mastodon.socialL This user is from outside of this forum
                  lilpecan@mastodon.socialL This user is from outside of this forum
                  lilpecan@mastodon.social
                  wrote sidst redigeret af
                  #13

                  @rradczewski Vennells should have served prison time for that fiasco. Hundreds of subpostmasters and others were imprisoned but she gets to continue life as usual.

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                  0
                  • rradczewski@hachyderm.ioR rradczewski@hachyderm.io

                    I suspect most people outside of the UK won't have heard about the post office scandal, but it seems highly relevant to learn about now (given *waves* this):

                    For over 15 years, the software post offices in the UK had to use contained severe bugs, particular in accounting, that everyone at Fujitsu/horizon and the post blissfully ignored. Over 900 (!!!) postmasters were sentenced for alleged theft and fraud, some went to jail, some committed suicide. All because the software was shit and everyone who could do something about it didn't care and swept it under the rug.

                    Everything, including how it was uncovered, about this seems bizarre and Kafkaesque, but we better prepare for it to happen more often.

                    https://en.wikipedia.org/wiki/British_Post_Office_scandal

                    https://types.pl/@pigworker/116211919028571818

                    crystal_fish_caves@mstdn.partyC This user is from outside of this forum
                    crystal_fish_caves@mstdn.partyC This user is from outside of this forum
                    crystal_fish_caves@mstdn.party
                    wrote sidst redigeret af
                    #14

                    @rradczewski I saw a pbs docudrama recently it was just amazing what they did to people when it was their system all along. Horrifying.

                    1 Reply Last reply
                    0
                    • rradczewski@hachyderm.ioR rradczewski@hachyderm.io

                      I suspect most people outside of the UK won't have heard about the post office scandal, but it seems highly relevant to learn about now (given *waves* this):

                      For over 15 years, the software post offices in the UK had to use contained severe bugs, particular in accounting, that everyone at Fujitsu/horizon and the post blissfully ignored. Over 900 (!!!) postmasters were sentenced for alleged theft and fraud, some went to jail, some committed suicide. All because the software was shit and everyone who could do something about it didn't care and swept it under the rug.

                      Everything, including how it was uncovered, about this seems bizarre and Kafkaesque, but we better prepare for it to happen more often.

                      https://en.wikipedia.org/wiki/British_Post_Office_scandal

                      https://types.pl/@pigworker/116211919028571818

                      huntingdon@mstdn.socialH This user is from outside of this forum
                      huntingdon@mstdn.socialH This user is from outside of this forum
                      huntingdon@mstdn.social
                      wrote sidst redigeret af
                      #15

                      @rradczewski

                      Nice summary of a decades long scandal that is far from over.

                      Now, automate the errors via AI -- and join them to the big big company PR that such software is virtually "error free," rather than bad 20% or more of the time. So error free, you could use it to evaluate whether a prospective voter was a citizen or not.

                      1 Reply Last reply
                      0
                      • rradczewski@hachyderm.ioR rradczewski@hachyderm.io

                        I suspect most people outside of the UK won't have heard about the post office scandal, but it seems highly relevant to learn about now (given *waves* this):

                        For over 15 years, the software post offices in the UK had to use contained severe bugs, particular in accounting, that everyone at Fujitsu/horizon and the post blissfully ignored. Over 900 (!!!) postmasters were sentenced for alleged theft and fraud, some went to jail, some committed suicide. All because the software was shit and everyone who could do something about it didn't care and swept it under the rug.

                        Everything, including how it was uncovered, about this seems bizarre and Kafkaesque, but we better prepare for it to happen more often.

                        https://en.wikipedia.org/wiki/British_Post_Office_scandal

                        https://types.pl/@pigworker/116211919028571818

                        stalbaum@mastodon.socialS This user is from outside of this forum
                        stalbaum@mastodon.socialS This user is from outside of this forum
                        stalbaum@mastodon.social
                        wrote sidst redigeret af
                        #16

                        @rradczewski yes I have heard of this, on a pod I think. (San Diego CA USA.) Disgusting and, uh, well I already said where I am so... It made me sad leave it there ...

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                        0
                        • bashtoni@mastodon.socialB bashtoni@mastodon.social

                          @rradczewski the particularly crazy thing is how well known the software defects were. Computer Weekly were writing about it in 2008, and Private Eye shortly after.
                          It was common knowledge enough to be a topic of small talk in the IT industry in the UK, but there were still hundreds of convictions after these reports.

                          wifiwits@infosec.exchangeW This user is from outside of this forum
                          wifiwits@infosec.exchangeW This user is from outside of this forum
                          wifiwits@infosec.exchange
                          wrote sidst redigeret af
                          #17

                          @bashtoni @rradczewski it’s been said, but can’t be repeated enough that Computer Weekly did excellent journalism on this. They didn’t let it go. Private eye too.

                          1 Reply Last reply
                          0
                          • rradczewski@hachyderm.ioR rradczewski@hachyderm.io

                            I suspect most people outside of the UK won't have heard about the post office scandal, but it seems highly relevant to learn about now (given *waves* this):

                            For over 15 years, the software post offices in the UK had to use contained severe bugs, particular in accounting, that everyone at Fujitsu/horizon and the post blissfully ignored. Over 900 (!!!) postmasters were sentenced for alleged theft and fraud, some went to jail, some committed suicide. All because the software was shit and everyone who could do something about it didn't care and swept it under the rug.

                            Everything, including how it was uncovered, about this seems bizarre and Kafkaesque, but we better prepare for it to happen more often.

                            https://en.wikipedia.org/wiki/British_Post_Office_scandal

                            https://types.pl/@pigworker/116211919028571818

                            reinald@nrw.socialR This user is from outside of this forum
                            reinald@nrw.socialR This user is from outside of this forum
                            reinald@nrw.social
                            wrote sidst redigeret af
                            #18

                            @rradczewski I think this is an interesting example, how a "we don't do software for nuclear power plants" to play down on sloppy programming can escalate to legal issues and destroy lives.

                            THERE IS NO EXCUSE FOR SLOPPY SOFTWARE DEVELOPEMENT. NEVER. however trivial your field of work might feel.

                            1 Reply Last reply
                            0
                            • sleepingexplorer@mastodon.socialS sleepingexplorer@mastodon.social

                              @pietkuip @rradczewski this is also bad, but it is not similar to the Post Office Horizon case. Not remotely.

                              shadedlady@mstdn.socialS This user is from outside of this forum
                              shadedlady@mstdn.socialS This user is from outside of this forum
                              shadedlady@mstdn.social
                              wrote sidst redigeret af
                              #19

                              @sleepingexplorer @pietkuip @rradczewski you are wrong about it not being comparable. The problem was not just because of people hunting down fraud, but also because the targets were picked by an algorithm (i.e. software). It completely destroyed peoples lives, also of their children. And to be clear - most of the targets were absolutely innocent. The algorithm used things like the area were they lived, the type of job they had and used racial profiling

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