What's the most common complaint I've heard about Linux?
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What's the most common complaint I've heard about Linux?Not the installation process.
Not finding a distro.
Not getting programs to work.
Not troubleshooting.
Not hardware compatibility.The most common complaint about Linux I've seen is this:
For a normal computer user, asking for help is just about impossible.They ask a simple question and:
People respond "Did you Google it?"
People respond "RTFM"
People get mad??? at them for making an easy mistake.We can't expect people to know to, or even know how to deal with any of that stuff.
Search engines these days are awful, manuals are hard to read for most people (especially stuff like ArchWiki), and normal people make mistakes we think are easily avoidable.
The solution to making Linux more popular is not ruthless promotion. The solution is to actually help the people who are trying to use it.
@Linux_in_a_Bit Linux has been plagued, from day one, by an elitist and ableist culture. If you don't understand, you're stupid and you don't deserve to be using it.
Want another feature? Make your own fork. The manual is too hard to understand? Write your own version. Making Linux user friendly is not our job and we don't care.
Mhhm, yeah. Perhaps giving positions of privilege to assholes just because they code well may have not been the best approach.
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What's the most common complaint I've heard about Linux?
Not the installation process.
Not finding a distro.
Not getting programs to work.
Not troubleshooting.
Not hardware compatibility.The most common complaint about Linux I've seen is this:
For a normal computer user, asking for help is just about impossible.They ask a simple question and:
People respond "Did you Google it?"
People respond "RTFM"
People get mad??? at them for making an easy mistake.We can't expect people to know to, or even know how to deal with any of that stuff.
Search engines these days are awful, manuals are hard to read for most people (especially stuff like ArchWiki), and normal people make mistakes we think are easily avoidable.
The solution to making Linux more popular is not ruthless promotion. The solution is to actually help the people who are trying to use it.
The funniest thing is when you google a problem and all the threads that pop up tell you to “just google it.”
Actual clown-shoes behavior. No desire whatsoever to actually understand the user, they think “PEBCAK” is the funniest concept ever.
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@Linux_in_a_Bit not true anymore.
With AI integrated in most search engine, you often get the right response from it.
One of the few benefits of AI is that it can basically customise the documentation to make it sensible to you. It becomes a kind of live documentation.A simple how to fix … on [distro name] works 95% of the time in my experience.
@Linux_in_a_Bit @CedC 95% means you might break your system after being curious or frustrated 20 times. you need to be really boring to make it far in these conditions
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@Linux_in_a_Bit While I agree with all that, it is then again equally annoying when those "noobs" either want to go directly into customizing/theming/"ricing" (hate that word) within the first 24 hours they are using their distro and are frustrated when this involves more than "double-clicking" an *.exe. on the other hand a lot of people REALLY try hard to find ways to make everything as close as possible to win7/10/11 as possible which will also fail in the long run
@Slacker why is that annoying?
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What's the most common complaint I've heard about Linux?
Not the installation process.
Not finding a distro.
Not getting programs to work.
Not troubleshooting.
Not hardware compatibility.The most common complaint about Linux I've seen is this:
For a normal computer user, asking for help is just about impossible.They ask a simple question and:
People respond "Did you Google it?"
People respond "RTFM"
People get mad??? at them for making an easy mistake.We can't expect people to know to, or even know how to deal with any of that stuff.
Search engines these days are awful, manuals are hard to read for most people (especially stuff like ArchWiki), and normal people make mistakes we think are easily avoidable.
The solution to making Linux more popular is not ruthless promotion. The solution is to actually help the people who are trying to use it.
@Linux_in_a_Bit You're right, but just saying, Kimi Code 2.5 is currently free to use, and can make a fantastic technical coach/explainer for just the sort of noob you're describing.
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What's the most common complaint I've heard about Linux?
Not the installation process.
Not finding a distro.
Not getting programs to work.
Not troubleshooting.
Not hardware compatibility.The most common complaint about Linux I've seen is this:
For a normal computer user, asking for help is just about impossible.They ask a simple question and:
People respond "Did you Google it?"
People respond "RTFM"
People get mad??? at them for making an easy mistake.We can't expect people to know to, or even know how to deal with any of that stuff.
Search engines these days are awful, manuals are hard to read for most people (especially stuff like ArchWiki), and normal people make mistakes we think are easily avoidable.
The solution to making Linux more popular is not ruthless promotion. The solution is to actually help the people who are trying to use it.
-
What's the most common complaint I've heard about Linux?
Not the installation process.
Not finding a distro.
Not getting programs to work.
Not troubleshooting.
Not hardware compatibility.The most common complaint about Linux I've seen is this:
For a normal computer user, asking for help is just about impossible.They ask a simple question and:
People respond "Did you Google it?"
People respond "RTFM"
People get mad??? at them for making an easy mistake.We can't expect people to know to, or even know how to deal with any of that stuff.
Search engines these days are awful, manuals are hard to read for most people (especially stuff like ArchWiki), and normal people make mistakes we think are easily avoidable.
The solution to making Linux more popular is not ruthless promotion. The solution is to actually help the people who are trying to use it.
@Linux_in_a_Bit Offer to pay for it maybe vOv
I hear you. I've been frustrated too. But you're asking people to share expertise for free when they honestly have already shared a whole crap ton of it.
Maybe people who can't understand that should stick to the proprietary platforms who are willing to monetize your soul as collateral instead.
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What's the most common complaint I've heard about Linux?
Not the installation process.
Not finding a distro.
Not getting programs to work.
Not troubleshooting.
Not hardware compatibility.The most common complaint about Linux I've seen is this:
For a normal computer user, asking for help is just about impossible.They ask a simple question and:
People respond "Did you Google it?"
People respond "RTFM"
People get mad??? at them for making an easy mistake.We can't expect people to know to, or even know how to deal with any of that stuff.
Search engines these days are awful, manuals are hard to read for most people (especially stuff like ArchWiki), and normal people make mistakes we think are easily avoidable.
The solution to making Linux more popular is not ruthless promotion. The solution is to actually help the people who are trying to use it.
I hear what you are saying, but, there are caveat's to it.
If you go from Windows/MacOS to ARCH or a rolling-release type of distro then you can expect some folk to be a little short on patience with newbies.
Not because they're unhelpful but because its a pretty silly thing to do.
After 2 years on Linux Mint I have just moved to Debian 13 and GNOME desktop was strange at first. But I still don't think I could be bothered with an ARCH type distro.
I think if you do your research and choose a distro recommended for learners there are plenty of helpful, patient, folk willing to walk you through the basics.
Doesn't mean you are wrong, I'm just not sure things are THAT critical atm.
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What's the most common complaint I've heard about Linux?
Not the installation process.
Not finding a distro.
Not getting programs to work.
Not troubleshooting.
Not hardware compatibility.The most common complaint about Linux I've seen is this:
For a normal computer user, asking for help is just about impossible.They ask a simple question and:
People respond "Did you Google it?"
People respond "RTFM"
People get mad??? at them for making an easy mistake.We can't expect people to know to, or even know how to deal with any of that stuff.
Search engines these days are awful, manuals are hard to read for most people (especially stuff like ArchWiki), and normal people make mistakes we think are easily avoidable.
The solution to making Linux more popular is not ruthless promotion. The solution is to actually help the people who are trying to use it.
@Linux_in_a_Bit I'm thinking - why not form a group of volunteers who can help configure linux for users? Once its configured with all the software that a user needs, its a breeze to use.
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What's the most common complaint I've heard about Linux?
Not the installation process.
Not finding a distro.
Not getting programs to work.
Not troubleshooting.
Not hardware compatibility.The most common complaint about Linux I've seen is this:
For a normal computer user, asking for help is just about impossible.They ask a simple question and:
People respond "Did you Google it?"
People respond "RTFM"
People get mad??? at them for making an easy mistake.We can't expect people to know to, or even know how to deal with any of that stuff.
Search engines these days are awful, manuals are hard to read for most people (especially stuff like ArchWiki), and normal people make mistakes we think are easily avoidable.
The solution to making Linux more popular is not ruthless promotion. The solution is to actually help the people who are trying to use it.
@Linux_in_a_Bit
RTFM = Read The Fucking Manual, in case that helps anyone besides me.I try to do for initialisms and acronyms what alt text does for images.
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What's the most common complaint I've heard about Linux?
Not the installation process.
Not finding a distro.
Not getting programs to work.
Not troubleshooting.
Not hardware compatibility.The most common complaint about Linux I've seen is this:
For a normal computer user, asking for help is just about impossible.They ask a simple question and:
People respond "Did you Google it?"
People respond "RTFM"
People get mad??? at them for making an easy mistake.We can't expect people to know to, or even know how to deal with any of that stuff.
Search engines these days are awful, manuals are hard to read for most people (especially stuff like ArchWiki), and normal people make mistakes we think are easily avoidable.
The solution to making Linux more popular is not ruthless promotion. The solution is to actually help the people who are trying to use it.
@Linux_in_a_Bit I think this is called verbal abuse and Linux has a problem with bad management - "a fish starts stinking from the head".
RTFM means Read The Fucking Manual, which is a triple verbal abuse:
1) Ordering, which is verbal abuse (Wikipedia)
2) The word "fucking", which is a curse word
3) Abusive anger. The phrase obviously conveys anger. Anger is an emotion which belongs to a situation where someone behaves unfair. But the user asking for help does not behave unfair. -
What's the most common complaint I've heard about Linux?
Not the installation process.
Not finding a distro.
Not getting programs to work.
Not troubleshooting.
Not hardware compatibility.The most common complaint about Linux I've seen is this:
For a normal computer user, asking for help is just about impossible.They ask a simple question and:
People respond "Did you Google it?"
People respond "RTFM"
People get mad??? at them for making an easy mistake.We can't expect people to know to, or even know how to deal with any of that stuff.
Search engines these days are awful, manuals are hard to read for most people (especially stuff like ArchWiki), and normal people make mistakes we think are easily avoidable.
The solution to making Linux more popular is not ruthless promotion. The solution is to actually help the people who are trying to use it.
@Linux_in_a_Bit I think this is called verbal abuse and Linux has a problem with bad management - "a fish starts stinking from the head".
RTFM means Read The Fucking Manual, which is a triple verbal abuse:
1) Ordering, which is verbal abuse (older version of Wikipedia: Verbal abuse)
2) The word "fucking", which is a curse word
3) Abusive anger. The phrase obviously conveys anger. Anger is an emotion which belongs to a situation where someone behaves unfair. But the user asking for help does not behave unfair.Also another problem is that Linux is, in my experience, simply unreliable. When I boot up my computer, sometimes:
1) X doesn't come up, stays in text mode
2) X comes up with the screen at wrong smaller resolution and the picture is in one corner of the screen
3) Mouse doesn't work
4) Keyboard doesn't work
5) Keyboard has wrong repetition rate
6) When inserting a USB peripheral, USB hard disk disconnects and the system crashes
7) Manpages are missing important information
Fails to update between major versions with guarantee of functionality
9) System freezes to a grinding halt instead of managing the RAM resource when RAM demand from programs exceeds RAM size
10) Sound doesn't workAlso I would say 80% of solutions from Google don't work and 40% of them don't work and screw up your system and don't contain information how to reverse the changes after you did them and realized they don't work.
Asking "Have you tried Google?" is like a car mechanic asking a customer "have you tried unauthorized, possibly irreversibly damaging tampering with your engine according to the advice of a random, likely incompetent, bystander?"
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@Linux_in_a_Bit @CedC 95% means you might break your system after being curious or frustrated 20 times. you need to be really boring to make it far in these conditions
@malte @Linux_in_a_Bit I might have grown boring with age, but I do seldom have problem to fix and it just works.
I got started on typst this way very fast as well.
Sure it does not work 100% of the time but the few cases it does not we can ask experts and provide them interesting cases.
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What's the most common complaint I've heard about Linux?
Not the installation process.
Not finding a distro.
Not getting programs to work.
Not troubleshooting.
Not hardware compatibility.The most common complaint about Linux I've seen is this:
For a normal computer user, asking for help is just about impossible.They ask a simple question and:
People respond "Did you Google it?"
People respond "RTFM"
People get mad??? at them for making an easy mistake.We can't expect people to know to, or even know how to deal with any of that stuff.
Search engines these days are awful, manuals are hard to read for most people (especially stuff like ArchWiki), and normal people make mistakes we think are easily avoidable.
The solution to making Linux more popular is not ruthless promotion. The solution is to actually help the people who are trying to use it.
@Linux_in_a_Bit probably offering a rare counter prespective here. I'm a total noob and just didn't want to throw away my totally fine Windows 10 laptop. Installed Ubuntu and everything that could go wrong probably did go wrong. But when I asked here for help, I got utterly flooded in kind replies and helpful advice from the Linux community. I might not have understood a lot of it, but nobody was rude or terrible about it.
Sadly, it wasn't a problem that could be solved remote via toots, but someone here gave me a link to a site and I found a local group of students at the university. I went to one of their meetings and got help from a lovely young man
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What's the most common complaint I've heard about Linux?
Not the installation process.
Not finding a distro.
Not getting programs to work.
Not troubleshooting.
Not hardware compatibility.The most common complaint about Linux I've seen is this:
For a normal computer user, asking for help is just about impossible.They ask a simple question and:
People respond "Did you Google it?"
People respond "RTFM"
People get mad??? at them for making an easy mistake.We can't expect people to know to, or even know how to deal with any of that stuff.
Search engines these days are awful, manuals are hard to read for most people (especially stuff like ArchWiki), and normal people make mistakes we think are easily avoidable.
The solution to making Linux more popular is not ruthless promotion. The solution is to actually help the people who are trying to use it.
Yeah honestly, this.
The most hostile user base of all is Macs, Apple people truly hate each other. Issues are betrayal of the cult leader.
Then comes Linux, though it HAS improved a bit. You don't get "Just recompile your kernel!" to every single question about why your fucking wifi won't stay up or or your screensaver won't lock.
Then windows. The most shithouse OS on the planet actually has the most friendly help base, though it is often completely useless!
-> World <-
-
What's the most common complaint I've heard about Linux?
Not the installation process.
Not finding a distro.
Not getting programs to work.
Not troubleshooting.
Not hardware compatibility.The most common complaint about Linux I've seen is this:
For a normal computer user, asking for help is just about impossible.They ask a simple question and:
People respond "Did you Google it?"
People respond "RTFM"
People get mad??? at them for making an easy mistake.We can't expect people to know to, or even know how to deal with any of that stuff.
Search engines these days are awful, manuals are hard to read for most people (especially stuff like ArchWiki), and normal people make mistakes we think are easily avoidable.
The solution to making Linux more popular is not ruthless promotion. The solution is to actually help the people who are trying to use it.
It's also ableism. Ten years ago I could have RTFM but now as a person with cognitive issues it's not always that easy, which is literally why i've held off on installing it
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Yeah honestly, this.
The most hostile user base of all is Macs, Apple people truly hate each other. Issues are betrayal of the cult leader.
Then comes Linux, though it HAS improved a bit. You don't get "Just recompile your kernel!" to every single question about why your fucking wifi won't stay up or or your screensaver won't lock.
Then windows. The most shithouse OS on the planet actually has the most friendly help base, though it is often completely useless!
-> World <-
@megatronicthronbanks @Linux_in_a_Bit Misery loves company
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What's the most common complaint I've heard about Linux?
Not the installation process.
Not finding a distro.
Not getting programs to work.
Not troubleshooting.
Not hardware compatibility.The most common complaint about Linux I've seen is this:
For a normal computer user, asking for help is just about impossible.They ask a simple question and:
People respond "Did you Google it?"
People respond "RTFM"
People get mad??? at them for making an easy mistake.We can't expect people to know to, or even know how to deal with any of that stuff.
Search engines these days are awful, manuals are hard to read for most people (especially stuff like ArchWiki), and normal people make mistakes we think are easily avoidable.
The solution to making Linux more popular is not ruthless promotion. The solution is to actually help the people who are trying to use it.
@Linux_in_a_Bit This. People like to waltz around all proud "I'm from the 'RTFM' days, kids these days, grumble grumble" and I'm thinking to myself... the problem ain't the kids...
"I'm tired of answering all these basic (author's note: not as basic as they think) questions. They can just find the answers themselves!" like, okay, then stop complaining on their questions on forums if you're so tired of it.
Or my personal favorite: being a seasoned linux user and needing a quick reminder on how to do something.
First search engine hit is a forum post of someone telling someone else to RTFM. Thanks for wasting mine and everyone's time. -
@Slacker why is that annoying?
@malte @Slacker because you don't buy a car to tweak the engine until you know how the car works first. Then you learn about the engine. Then you tweak it.
Many 'noobs' are mad there isn't a bolt-on upgrade to rice it. i.e. a double-click method and that it takes some learning.
At least, this is the experience I've had, and so I just don't bother helping anymore.
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@Linux_in_a_Bit It might sound simple and I am aware people often volunteer but not getting a reply after hours of waiting is even for me as a nerd very frustrating. At least after a while have someone say "sorry it seems we can't help you either. Maybe you can leave a ticket on our tracker/mailinglist" or something along those lines. That often would have made me feel better than the feeling of being ignored or worse feeling I asked something so stupid nobody wants to talk to me.
@mtrnord @Linux_in_a_Bit as frustrating as that is, it helps to remember people that do help are global and probably not in your time zone.
