@benroyce If my name was missed, I'd be demanding the money paid for the graduation event back, as they failed to provide a key part of the service to me (my recognition). I would word the demand as a consequence of their failure to make sure the product was correct.People think computers cannot make mistakes. Computers make mistakes all the time; that is why there is error correction in almost everything. BUT they are only as good as the data going in, and AI is extremely flawed data.