Anyone have contact with Microsoft network ops?
-
Anyone have contact with Microsoft network ops? They've blackholed my SMTP (204.11.50.134) (which is used by me and half a dozen other people, none of whom send spam), and my admin's on vacation and I don't wanna screw up his time off. This is obviously a false positive though.
@Cory Doctorow Welcome to Big Tech's subtle ways to disrupt other mail systems, so that people will decide to "just use Microsoft, that always works".
Google does the same. Completely legit mail will disappear, or be marked as spam without any reason. "If you use GMail to send mail, that doesn't happen." -
Anyone have contact with Microsoft network ops? They've blackholed my SMTP (204.11.50.134) (which is used by me and half a dozen other people, none of whom send spam), and my admin's on vacation and I don't wanna screw up his time off. This is obviously a false positive though.
@pluralistic Sir, I do not wish to frighten or alarm you, but dealing with Microsoft with regard to email issues is akin to performing an auto appendectomy with nothing but LSD and Absinthe as an anesthetic.
I wish you luck. Moreso, I truly hope you retain your sanity and composure in the face of the Lovecraftian horrors that lie before you.
Boosted for exposure. gl;hf
-
Anyone have contact with Microsoft network ops? They've blackholed my SMTP (204.11.50.134) (which is used by me and half a dozen other people, none of whom send spam), and my admin's on vacation and I don't wanna screw up his time off. This is obviously a false positive though.
@pluralistic there's https://sendersupport.olc.protection.outlook.com/snds/Index but you'll need a Microsoft account and a fair wind to log a report of false positive
-
@pluralistic go to olcsupport.office.com and log a ticket. They do resolve things. It normally takes two iterations. They say there is nothing wrong with your IP, then if you think there still is, send them error messages. But it does get fixed.
Logs and error messages help.@kat @pluralistic Once filed, hit me up if you need someone to push from inside the company. Happy to help, especially if I have a name of someone to escalate with (it’s a big company and that’s not a team I work with).
-
@kat @pluralistic Once filed, hit me up if you need someone to push from inside the company. Happy to help, especially if I have a name of someone to escalate with (it’s a big company and that’s not a team I work with).
-
Anyone have contact with Microsoft network ops? They've blackholed my SMTP (204.11.50.134) (which is used by me and half a dozen other people, none of whom send spam), and my admin's on vacation and I don't wanna screw up his time off. This is obviously a false positive though.
@pluralistic One of the larger bills I pay for Internet services is for outgoing SMTP. Basically I pay them to deal with all this shit.
-
Anyone have contact with Microsoft network ops? They've blackholed my SMTP (204.11.50.134) (which is used by me and half a dozen other people, none of whom send spam), and my admin's on vacation and I don't wanna screw up his time off. This is obviously a false positive though.
@pluralistic my condolences are all i can offer
-
Anyone have contact with Microsoft network ops? They've blackholed my SMTP (204.11.50.134) (which is used by me and half a dozen other people, none of whom send spam), and my admin's on vacation and I don't wanna screw up his time off. This is obviously a false positive though.
@pluralistic if you find one, please let us know. They blocked one of our IPs and their SNDS system is broken and won't let us add our own IPs so we can't find out why.
-
@pluralistic if you find one, please let us know. They blocked one of our IPs and their SNDS system is broken and won't let us add our own IPs so we can't find out why.
@beasts @pluralistic it's only a 3 trillion dollar company, you can't expect them to get basic services right.
-
Anyone have contact with Microsoft network ops? They've blackholed my SMTP (204.11.50.134) (which is used by me and half a dozen other people, none of whom send spam), and my admin's on vacation and I don't wanna screw up his time off. This is obviously a false positive though.
@pluralistic
Good luck. I'm sorry I can't help you but I won't be surprised that they blacklisted you **purposely** -
@kat @pluralistic Once filed, hit me up if you need someone to push from inside the company. Happy to help, especially if I have a name of someone to escalate with (it’s a big company and that’s not a team I work with).
-
Anyone have contact with Microsoft network ops? They've blackholed my SMTP (204.11.50.134) (which is used by me and half a dozen other people, none of whom send spam), and my admin's on vacation and I don't wanna screw up his time off. This is obviously a false positive though.
@pluralistic Believe it or not, I have had decent results going through their support channels. This has happened to my mailserver more than once.
-
Anyone have contact with Microsoft network ops? They've blackholed my SMTP (204.11.50.134) (which is used by me and half a dozen other people, none of whom send spam), and my admin's on vacation and I don't wanna screw up his time off. This is obviously a false positive though.
Do you know anyone with an @outlook[.]com email address or maybe even a paying O365 customer?
Then just try to send them an email and let them open a ticket about issues RECEIVING mails from you (without mentioning anything that a regular recipient wouldn't know).
That's usually the fastest way to resolve such issues...
-
@arrrg With all respect, this isn't helpful. I've been self-hosting my mail since the 1990s and the server administration is the former CTO of Wikimedia. We don't have any of these issues, and I'm not in the market for someone telling me that I shouldn't host my own mail.
-
@pluralistic if you find one, please let us know. They blocked one of our IPs and their SNDS system is broken and won't let us add our own IPs so we can't find out why.
@beasts@social.mythic-beasts.com @pluralistic@mamot.fr
they seems to have do some change of config recently.
some client on MS have tell us that dkim was broken. It was not but they have raised the bar to 2048bits rsa key for dkim (may be we were lagging behind on that).
we have configured postfix to "talk" slowly to their smtp server, but we have been temporary banned for sending to much mails to them...
such pain, if only they were'nt 1/4 of our mails destinations...
#smtp
-
@pluralistic if you find one, please let us know. They blocked one of our IPs and their SNDS system is broken and won't let us add our own IPs so we can't find out why.
@beasts Same here. I suspect their last mail admin died some time in the last century and nobody noticed yet.
@pluralistic -
@pluralistic @kat Escalated.
-
@pluralistic @kat Escalated.
-
@pluralistic @kat Of course! Hopefully it helps.
-
@pluralistic @Aaron @kat It would also be good if independent mail server operators file complaints at https://competition-policy.ec.europa.eu/antitrust-and-cartels/procedures/complaints_en so this anti-competitive behavior can be ended for once and for all.
