70.5% of Starbucks baristas are women.
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70.5% of Starbucks baristas are women. Starbucks now requires them to perform additional emotion labor by writing a personal message on customers' cups. If not sufficiently nice, they are disciplined. They must perform friendliness but make it look spontaneous. https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926
@amydiehl Another example of performative bullshit. As if the customer cares what the barista writes on their drink - I just want my coffee!
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