@Natasha_Jay @gareth @Orb2069 it's definitely not black and white in USA, there's a significant amount of room for stuff like "no reasonable person would expect this to be true" and I kinda suspect "clearly tried to mislead support/chatbot" would fall in there too. it's kinda important to ensure clear bugs ($1000 of gold for $1!) don't bankrupt people instantly.

though I do REALLY want people to pay penalties for these bots' decisions, because it's the only way to reasonably push back (outside simply banning them).