Tangential, I have noticed a trend with customer emails (wide spread, many multiples companies) that makes me believe more people are using LLMs to write reply emails & not reading at all.
there's a 'jje ne sais quoi' to not just them not answering questions but *how* they're not answering questions.
I can't put my finger on it, but it's tripping my spidy-sense / pattern recognition.