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  3. 70.5% of Starbucks baristas are women.

70.5% of Starbucks baristas are women.

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  • amydiehl@mstdn.socialA amydiehl@mstdn.social

    70.5% of Starbucks baristas are women. Starbucks now requires them to perform additional emotion labor by writing a personal message on customers' cups. If not sufficiently nice, they are disciplined. They must perform friendliness but make it look spontaneous. https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926

    bowreality@thecanadian.socialB This user is from outside of this forum
    bowreality@thecanadian.socialB This user is from outside of this forum
    bowreality@thecanadian.social
    wrote sidst redigeret af
    #131

    @amydiehl Another reason to not go to Starbucks? The list is already too long

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    • amydiehl@mstdn.socialA amydiehl@mstdn.social

      70.5% of Starbucks baristas are women. Starbucks now requires them to perform additional emotion labor by writing a personal message on customers' cups. If not sufficiently nice, they are disciplined. They must perform friendliness but make it look spontaneous. https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926

      bigtanuki@social.linux.pizzaB This user is from outside of this forum
      bigtanuki@social.linux.pizzaB This user is from outside of this forum
      bigtanuki@social.linux.pizza
      wrote sidst redigeret af
      #132

      @amydiehl I think there was something about this in the movie Idiocracy about where the staff end up being the really product offered to customers not the coffee.

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      • amydiehl@mstdn.socialA amydiehl@mstdn.social

        70.5% of Starbucks baristas are women. Starbucks now requires them to perform additional emotion labor by writing a personal message on customers' cups. If not sufficiently nice, they are disciplined. They must perform friendliness but make it look spontaneous. https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926

        anctreat5358@lgbtqia.spaceA This user is from outside of this forum
        anctreat5358@lgbtqia.spaceA This user is from outside of this forum
        anctreat5358@lgbtqia.space
        wrote sidst redigeret af
        #133

        @amydiehl Sounds similar to the playbook that Target is doing, too. It's just as cringe there.

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        • amydiehl@mstdn.socialA amydiehl@mstdn.social

          70.5% of Starbucks baristas are women. Starbucks now requires them to perform additional emotion labor by writing a personal message on customers' cups. If not sufficiently nice, they are disciplined. They must perform friendliness but make it look spontaneous. https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926

          tgm@fosstodon.orgT This user is from outside of this forum
          tgm@fosstodon.orgT This user is from outside of this forum
          tgm@fosstodon.org
          wrote sidst redigeret af
          #134

          @amydiehl i have to wonder if this would eventually wear them down enough emotionally to make them feel like they're working when being genuinely kind to others 😞

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          • amydiehl@mstdn.socialA amydiehl@mstdn.social

            70.5% of Starbucks baristas are women. Starbucks now requires them to perform additional emotion labor by writing a personal message on customers' cups. If not sufficiently nice, they are disciplined. They must perform friendliness but make it look spontaneous. https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926

            truenorthspice@mastodon.worldT This user is from outside of this forum
            truenorthspice@mastodon.worldT This user is from outside of this forum
            truenorthspice@mastodon.world
            wrote sidst redigeret af
            #135

            @amydiehl
            So, Starbucks expects female employees to always smile, be extra polite and helpful,.
            I wonder how many of the repliers expressing outrage in this thread, realize this is exactly how women are raised and pressured to behave 24/7.

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            • amydiehl@mstdn.socialA amydiehl@mstdn.social

              70.5% of Starbucks baristas are women. Starbucks now requires them to perform additional emotion labor by writing a personal message on customers' cups. If not sufficiently nice, they are disciplined. They must perform friendliness but make it look spontaneous. https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926

              luddchem@mastodon.socialL This user is from outside of this forum
              luddchem@mastodon.socialL This user is from outside of this forum
              luddchem@mastodon.social
              wrote sidst redigeret af
              #136

              @amydiehl how sickening...

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              • amydiehl@mstdn.socialA amydiehl@mstdn.social

                70.5% of Starbucks baristas are women. Starbucks now requires them to perform additional emotion labor by writing a personal message on customers' cups. If not sufficiently nice, they are disciplined. They must perform friendliness but make it look spontaneous. https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926

                J This user is from outside of this forum
                J This user is from outside of this forum
                jackmexa4@mastodon.social
                wrote sidst redigeret af
                #137

                @amydiehl

                https://youtube.com/watch?v=ZIFCWpn4qQ4

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                • amydiehl@mstdn.socialA amydiehl@mstdn.social

                  70.5% of Starbucks baristas are women. Starbucks now requires them to perform additional emotion labor by writing a personal message on customers' cups. If not sufficiently nice, they are disciplined. They must perform friendliness but make it look spontaneous. https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926

                  pitico@mastodon.socialP This user is from outside of this forum
                  pitico@mastodon.socialP This user is from outside of this forum
                  pitico@mastodon.social
                  wrote sidst redigeret af
                  #138

                  @amydiehl as divas da starbucks ,geralmente incomprendidas mas sempre fofas demais

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                  • amydiehl@mstdn.socialA amydiehl@mstdn.social

                    70.5% of Starbucks baristas are women. Starbucks now requires them to perform additional emotion labor by writing a personal message on customers' cups. If not sufficiently nice, they are disciplined. They must perform friendliness but make it look spontaneous. https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926

                    f3715h@rubber.socialF This user is from outside of this forum
                    f3715h@rubber.socialF This user is from outside of this forum
                    f3715h@rubber.social
                    wrote sidst redigeret af
                    #139

                    @amydiehl pretty shure this shit is illegal in any decent juristiction.

                    - Am I the only one who's getting creeped out with something like this?

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                    • amydiehl@mstdn.socialA amydiehl@mstdn.social

                      70.5% of Starbucks baristas are women. Starbucks now requires them to perform additional emotion labor by writing a personal message on customers' cups. If not sufficiently nice, they are disciplined. They must perform friendliness but make it look spontaneous. https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926

                      sunumbral@beige.partyS This user is from outside of this forum
                      sunumbral@beige.partyS This user is from outside of this forum
                      sunumbral@beige.party
                      wrote sidst redigeret af
                      #140

                      @amydiehl Do they think anybody wants this?

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                      • truenorthspice@mastodon.worldT This user is from outside of this forum
                        truenorthspice@mastodon.worldT This user is from outside of this forum
                        truenorthspice@mastodon.world
                        wrote sidst redigeret af
                        #141

                        @Tooden @amydiehl

                        That's a power trip if I heard one!

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                        • amydiehl@mstdn.socialA amydiehl@mstdn.social

                          70.5% of Starbucks baristas are women. Starbucks now requires them to perform additional emotion labor by writing a personal message on customers' cups. If not sufficiently nice, they are disciplined. They must perform friendliness but make it look spontaneous. https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926

                          benjamincox@writing.exchangeB This user is from outside of this forum
                          benjamincox@writing.exchangeB This user is from outside of this forum
                          benjamincox@writing.exchange
                          wrote sidst redigeret af
                          #142

                          @amydiehl Another example of performative bullshit. As if the customer cares what the barista writes on their drink - I just want my coffee!

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                          • truenorthspice@mastodon.worldT This user is from outside of this forum
                            truenorthspice@mastodon.worldT This user is from outside of this forum
                            truenorthspice@mastodon.world
                            wrote sidst redigeret af
                            #143

                            @Tooden @amydiehl

                            I am not so sure about that idea

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                            • jwcph@helvede.netJ jwcph@helvede.net shared this topic
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