70.5% of Starbucks baristas are women.
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70.5% of Starbucks baristas are women. Starbucks now requires them to perform additional emotion labor by writing a personal message on customers' cups. If not sufficiently nice, they are disciplined. They must perform friendliness but make it look spontaneous. https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926
@amydiehl Retail workers should all get Oscars for acting. Not only do they have to appear friendly and say (or write) friendly things, they have to do it convincingly. No deadpan, no snark, no shade, no sarcasm.
And seriously, do they have time (and time equals money) to actually compose a “sincere” friendly message? Isn't the customer's name and a smiley face enough?
(former retail worker here)
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@RedKoba @Epic_Null @quixoticgeek @michaelgemar @amydiehl would you like a JCB to continue digging that hole, or would you like to take the hint and stop now?
@Teaceratops @Epic_Null @quixoticgeek @michaelgemar @amydiehl The fuck are you talking about?
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70.5% of Starbucks baristas are women. Starbucks now requires them to perform additional emotion labor by writing a personal message on customers' cups. If not sufficiently nice, they are disciplined. They must perform friendliness but make it look spontaneous. https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926
@amydiehl why are people still going to this shit hole to get their caffeine fix. I'd rather drink instant coffee than even stepping in one.
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@tml @RedKoba @quixoticgeek @monokeros @ianto_jones @michaelgemar @amydiehl I was feeling bad for him as this was going down until he blamed his insults on us being woke. Bruh what?!
@maggiejk @tml @quixoticgeek @monokeros @ianto_jones @michaelgemar @amydiehl Sorry girl don't take personal I'm on your side I'm not against the what but the how
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70.5% of Starbucks baristas are women. Starbucks now requires them to perform additional emotion labor by writing a personal message on customers' cups. If not sufficiently nice, they are disciplined. They must perform friendliness but make it look spontaneous. https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926
@amydiehl Here, have a free bonus reason to hate Starbucks:
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@astraleureka @michaelgemar @amydiehl @quixoticgeek No, but you should consider delete your account so you don't see post you don't like
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70.5% of Starbucks baristas are women. Starbucks now requires them to perform additional emotion labor by writing a personal message on customers' cups. If not sufficiently nice, they are disciplined. They must perform friendliness but make it look spontaneous. https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926
@amydiehl Another reason to not go to Starbucks? The list is already too long
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70.5% of Starbucks baristas are women. Starbucks now requires them to perform additional emotion labor by writing a personal message on customers' cups. If not sufficiently nice, they are disciplined. They must perform friendliness but make it look spontaneous. https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926
@amydiehl I think there was something about this in the movie Idiocracy about where the staff end up being the really product offered to customers not the coffee.
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70.5% of Starbucks baristas are women. Starbucks now requires them to perform additional emotion labor by writing a personal message on customers' cups. If not sufficiently nice, they are disciplined. They must perform friendliness but make it look spontaneous. https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926
@amydiehl Sounds similar to the playbook that Target is doing, too. It's just as cringe there.
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70.5% of Starbucks baristas are women. Starbucks now requires them to perform additional emotion labor by writing a personal message on customers' cups. If not sufficiently nice, they are disciplined. They must perform friendliness but make it look spontaneous. https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926
@amydiehl i have to wonder if this would eventually wear them down enough emotionally to make them feel like they're working when being genuinely kind to others
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70.5% of Starbucks baristas are women. Starbucks now requires them to perform additional emotion labor by writing a personal message on customers' cups. If not sufficiently nice, they are disciplined. They must perform friendliness but make it look spontaneous. https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926
@amydiehl
So, Starbucks expects female employees to always smile, be extra polite and helpful,.
I wonder how many of the repliers expressing outrage in this thread, realize this is exactly how women are raised and pressured to behave 24/7. -
70.5% of Starbucks baristas are women. Starbucks now requires them to perform additional emotion labor by writing a personal message on customers' cups. If not sufficiently nice, they are disciplined. They must perform friendliness but make it look spontaneous. https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926
@amydiehl how sickening...
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70.5% of Starbucks baristas are women. Starbucks now requires them to perform additional emotion labor by writing a personal message on customers' cups. If not sufficiently nice, they are disciplined. They must perform friendliness but make it look spontaneous. https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926
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70.5% of Starbucks baristas are women. Starbucks now requires them to perform additional emotion labor by writing a personal message on customers' cups. If not sufficiently nice, they are disciplined. They must perform friendliness but make it look spontaneous. https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926
@amydiehl as divas da starbucks ,geralmente incomprendidas mas sempre fofas demais
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70.5% of Starbucks baristas are women. Starbucks now requires them to perform additional emotion labor by writing a personal message on customers' cups. If not sufficiently nice, they are disciplined. They must perform friendliness but make it look spontaneous. https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926
@amydiehl pretty shure this shit is illegal in any decent juristiction.
- Am I the only one who's getting creeped out with something like this?
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70.5% of Starbucks baristas are women. Starbucks now requires them to perform additional emotion labor by writing a personal message on customers' cups. If not sufficiently nice, they are disciplined. They must perform friendliness but make it look spontaneous. https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926
@amydiehl Do they think anybody wants this?
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70.5% of Starbucks baristas are women. Starbucks now requires them to perform additional emotion labor by writing a personal message on customers' cups. If not sufficiently nice, they are disciplined. They must perform friendliness but make it look spontaneous. https://qz.com/emotional-labor-starbucks-baristas-green-apron-service-051926
@amydiehl Another example of performative bullshit. As if the customer cares what the barista writes on their drink - I just want my coffee!
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