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FARVEL BIG TECH
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  3. Well, this is cute.

Well, this is cute.

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aircanada
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  • pluralistic@mamot.frP pluralistic@mamot.fr

    Well, this is cute. I looked up an #AirCanada flight in Firefox and then pasted the URL into a Chromium window where I was logged into my Aeroplan Super-Elite account. Air Canada added $300 to the flight price when I tried to load it from a logged-in browser. Hell of a customer loyalty perk!

    I bought the ticket in my non-logged-in window, then added my FF number to it.

    numodular@c.imN This user is from outside of this forum
    numodular@c.imN This user is from outside of this forum
    numodular@c.im
    wrote sidst redigeret af
    #35

    @pluralistic To be 'fair', insurance companies are employing similar 'price adjustments' upon multiple inquiries. Progressive is a more prominent one, where they hike premiums upon how many times you search for better pricing.

    It's actually classic abuse of power. Remove them from power, to 'insure' your children's future.

    1 Reply Last reply
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    • angela_underscore@mstdn.caA angela_underscore@mstdn.ca

      @pluralistic

      A coworker in sales told me that he always uses private mode to shop for flights/travel. Something to do with cookies talking to each other that ratchets up the prices.

      mdione@en.osm.townM This user is from outside of this forum
      mdione@en.osm.townM This user is from outside of this forum
      mdione@en.osm.town
      wrote sidst redigeret af
      #36

      @angela_underscore @pluralistic I think the phrase you were looking for is "that rackets up the prices".

      angela_underscore@mstdn.caA 1 Reply Last reply
      0
      • pluralistic@mamot.frP pluralistic@mamot.fr

        Well, this is cute. I looked up an #AirCanada flight in Firefox and then pasted the URL into a Chromium window where I was logged into my Aeroplan Super-Elite account. Air Canada added $300 to the flight price when I tried to load it from a logged-in browser. Hell of a customer loyalty perk!

        I bought the ticket in my non-logged-in window, then added my FF number to it.

        8r3n7@mstdn.ca8 This user is from outside of this forum
        8r3n7@mstdn.ca8 This user is from outside of this forum
        8r3n7@mstdn.ca
        wrote sidst redigeret af
        #37

        @pluralistic Did you try this with two private tabs in Firefox? Does the browser matter?

        1 Reply Last reply
        0
        • mdione@en.osm.townM mdione@en.osm.town

          @angela_underscore @pluralistic I think the phrase you were looking for is "that rackets up the prices".

          angela_underscore@mstdn.caA This user is from outside of this forum
          angela_underscore@mstdn.caA This user is from outside of this forum
          angela_underscore@mstdn.ca
          wrote sidst redigeret af
          #38

          @mdione

          It is a “racket”, I suppose. A clever twist on the ratchet phrasing that I used.

          Happy to have provided the set-up.

          @pluralistic

          1 Reply Last reply
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          • pluralistic@mamot.frP pluralistic@mamot.fr

            Well, this is cute. I looked up an #AirCanada flight in Firefox and then pasted the URL into a Chromium window where I was logged into my Aeroplan Super-Elite account. Air Canada added $300 to the flight price when I tried to load it from a logged-in browser. Hell of a customer loyalty perk!

            I bought the ticket in my non-logged-in window, then added my FF number to it.

            aequitas@mastodon.gamedev.placeA This user is from outside of this forum
            aequitas@mastodon.gamedev.placeA This user is from outside of this forum
            aequitas@mastodon.gamedev.place
            wrote sidst redigeret af
            #39

            @pluralistic "Dynamic Pricing" strikes again 😔

            1 Reply Last reply
            0
            • pluralistic@mamot.frP pluralistic@mamot.fr

              Well, this is cute. I looked up an #AirCanada flight in Firefox and then pasted the URL into a Chromium window where I was logged into my Aeroplan Super-Elite account. Air Canada added $300 to the flight price when I tried to load it from a logged-in browser. Hell of a customer loyalty perk!

              I bought the ticket in my non-logged-in window, then added my FF number to it.

              jikomayo@mastodon.worldJ This user is from outside of this forum
              jikomayo@mastodon.worldJ This user is from outside of this forum
              jikomayo@mastodon.world
              wrote sidst redigeret af
              #40

              @pluralistic

              So, does this mean flights are cheaper on a Firefox browser or cheaper when you're not logged in?

              pluralistic@mamot.frP 1 Reply Last reply
              0
              • jikomayo@mastodon.worldJ jikomayo@mastodon.world

                @pluralistic

                So, does this mean flights are cheaper on a Firefox browser or cheaper when you're not logged in?

                pluralistic@mamot.frP This user is from outside of this forum
                pluralistic@mamot.frP This user is from outside of this forum
                pluralistic@mamot.fr
                wrote sidst redigeret af
                #41

                @jikomayo Trick question! Air Canada's website is so broken I can't login on Firefox!

                1 Reply Last reply
                0
                • pluralistic@mamot.frP pluralistic@mamot.fr

                  Well, this is cute. I looked up an #AirCanada flight in Firefox and then pasted the URL into a Chromium window where I was logged into my Aeroplan Super-Elite account. Air Canada added $300 to the flight price when I tried to load it from a logged-in browser. Hell of a customer loyalty perk!

                  I bought the ticket in my non-logged-in window, then added my FF number to it.

                  rich@mastodon.gamedev.placeR This user is from outside of this forum
                  rich@mastodon.gamedev.placeR This user is from outside of this forum
                  rich@mastodon.gamedev.place
                  wrote sidst redigeret af
                  #42

                  @pluralistic Airline Pricing is as transparent as Pre-Scotty Aluminum

                  1 Reply Last reply
                  0
                  • ehay2k@mastodon.socialE ehay2k@mastodon.social

                    @pluralistic @energisch_

                    Yet another level of #enshittification :

                    Provide customer loyalty benefits to help secure your very best customers, then turn the tables and screw them for that very same loyalty.

                    hub@cosocial.caH This user is from outside of this forum
                    hub@cosocial.caH This user is from outside of this forum
                    hub@cosocial.ca
                    wrote sidst redigeret af
                    #43

                    @energisch_ @Ehay2k @pluralistic that has been for decades. Reward cost more and miles collections is harder. And raise status tiers.

                    energisch_@troet.cafeE 1 Reply Last reply
                    0
                    • randulo@mastodon.socialR randulo@mastodon.social

                      @pluralistic Yes, we've seen this. Also, the price sometimes goes up if, logged in, you leave and come back later!

                      theogrin@chaosfem.twT This user is from outside of this forum
                      theogrin@chaosfem.twT This user is from outside of this forum
                      theogrin@chaosfem.tw
                      wrote sidst redigeret af
                      #44

                      @randulo @pluralistic

                      That one can be explained away to some extent by being closer to the estimated date, and therefore something something cost of opportunity.

                      Sorry, I said 'explained' when I meant 'excused'. These companies will feed everyone a line of bullshit when pushed on their practices. It might even be human bullshit and not machine-generated artificial bullshit, with 30% microplastics.

                      randulo@mastodon.socialR 1 Reply Last reply
                      0
                      • pluralistic@mamot.frP pluralistic@mamot.fr

                        Well, this is cute. I looked up an #AirCanada flight in Firefox and then pasted the URL into a Chromium window where I was logged into my Aeroplan Super-Elite account. Air Canada added $300 to the flight price when I tried to load it from a logged-in browser. Hell of a customer loyalty perk!

                        I bought the ticket in my non-logged-in window, then added my FF number to it.

                        hnapel@mastodon.socialH This user is from outside of this forum
                        hnapel@mastodon.socialH This user is from outside of this forum
                        hnapel@mastodon.social
                        wrote sidst redigeret af
                        #45

                        @pluralistic

                        Always book flight tickets from a trailer park 🤣

                        1 Reply Last reply
                        0
                        • pluralistic@mamot.frP pluralistic@mamot.fr

                          @energisch_ I pasted the URL with its identifiers from Firefox to Chromium, so as far as the Chromium window (where I was logged into my Air Canada account) knew, I was being referred there by Google Flights, same as the Firefox window (where I wasn't logged in). Firefox was about 25% cheaper.

                          chx@chx.contactC This user is from outside of this forum
                          chx@chx.contactC This user is from outside of this forum
                          chx@chx.contact
                          wrote sidst redigeret af
                          #46

                          @pluralistic @energisch_ this can easily be explained: the URL doesn't have the Google Flights referral. That might be stored in a cookie or in their database and you have a session ID. Countercheck with a private browser windows in Firefox.

                          pluralistic@mamot.frP 1 Reply Last reply
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                          • pluralistic@mamot.frP pluralistic@mamot.fr

                            Well, this is cute. I looked up an #AirCanada flight in Firefox and then pasted the URL into a Chromium window where I was logged into my Aeroplan Super-Elite account. Air Canada added $300 to the flight price when I tried to load it from a logged-in browser. Hell of a customer loyalty perk!

                            I bought the ticket in my non-logged-in window, then added my FF number to it.

                            blogdiva@mastodon.socialB This user is from outside of this forum
                            blogdiva@mastodon.socialB This user is from outside of this forum
                            blogdiva@mastodon.social
                            wrote sidst redigeret af
                            #47

                            COINCIDENTALLY this happened to me the last time i went to Paris. 2009 to be precise. but the site i was logged in was Expedia.com and the airline i ended up buying directly from? #AirCanada.

                            i have never traveled as much as you do; so since then i don’t pay attention to frequency programs and just book “anonymously”.

                            @pluralistic

                            1 Reply Last reply
                            0
                            • hub@cosocial.caH hub@cosocial.ca

                              @energisch_ @Ehay2k @pluralistic that has been for decades. Reward cost more and miles collections is harder. And raise status tiers.

                              energisch_@troet.cafeE This user is from outside of this forum
                              energisch_@troet.cafeE This user is from outside of this forum
                              energisch_@troet.cafe
                              wrote sidst redigeret af
                              #48

                              @hub Loyalty is not treasured any longer, true. Our internet provider offers far better conditions for new customers than for old one. We decided to quit our contract.
                              A day later we got the same deal as a new customer 😉
                              @Ehay2k @pluralistic

                              human3500@ottawa.placeH 1 Reply Last reply
                              0
                              • chx@chx.contactC chx@chx.contact

                                @pluralistic @energisch_ this can easily be explained: the URL doesn't have the Google Flights referral. That might be stored in a cookie or in their database and you have a session ID. Countercheck with a private browser windows in Firefox.

                                pluralistic@mamot.frP This user is from outside of this forum
                                pluralistic@mamot.frP This user is from outside of this forum
                                pluralistic@mamot.fr
                                wrote sidst redigeret af
                                #49

                                @chx @energisch_ I confess that I'm baffled by the ardor to find an alternative explanation. The major airlines routinely boast of their surveillance pricing plans and programs. The people who develop, consult on and manage loyalty programs brag that frequent customers don't notice when prices go up. AC has a monopoly on the route.

                                The same URL in two browsers, one logged in, and one not, produces a 25% premium price for the logged in session.

                                Occam's razor applies.

                                pluralistic@mamot.frP bzdev@fosstodon.orgB 2 Replies Last reply
                                0
                                • pluralistic@mamot.frP pluralistic@mamot.fr

                                  @chx @energisch_ I confess that I'm baffled by the ardor to find an alternative explanation. The major airlines routinely boast of their surveillance pricing plans and programs. The people who develop, consult on and manage loyalty programs brag that frequent customers don't notice when prices go up. AC has a monopoly on the route.

                                  The same URL in two browsers, one logged in, and one not, produces a 25% premium price for the logged in session.

                                  Occam's razor applies.

                                  pluralistic@mamot.frP This user is from outside of this forum
                                  pluralistic@mamot.frP This user is from outside of this forum
                                  pluralistic@mamot.fr
                                  wrote sidst redigeret af
                                  #50

                                  @chx @energisch_ Even if you stipulate that (for some incoherent reason) Air Canada offers discounts to Google Flights users, that is *still price discrimination against its frequent fliers.*

                                  chx@chx.contactC 1 Reply Last reply
                                  0
                                  • pluralistic@mamot.frP pluralistic@mamot.fr

                                    Well, this is cute. I looked up an #AirCanada flight in Firefox and then pasted the URL into a Chromium window where I was logged into my Aeroplan Super-Elite account. Air Canada added $300 to the flight price when I tried to load it from a logged-in browser. Hell of a customer loyalty perk!

                                    I bought the ticket in my non-logged-in window, then added my FF number to it.

                                    dianea@lgbtqia.spaceD This user is from outside of this forum
                                    dianea@lgbtqia.spaceD This user is from outside of this forum
                                    dianea@lgbtqia.space
                                    wrote sidst redigeret af
                                    #51

                                    @pluralistic

                                    "In capitalism, loyalty never goes unpunished."

                                    1 Reply Last reply
                                    0
                                    • pluralistic@mamot.frP pluralistic@mamot.fr

                                      @chx @energisch_ Even if you stipulate that (for some incoherent reason) Air Canada offers discounts to Google Flights users, that is *still price discrimination against its frequent fliers.*

                                      chx@chx.contactC This user is from outside of this forum
                                      chx@chx.contactC This user is from outside of this forum
                                      chx@chx.contact
                                      wrote sidst redigeret af
                                      #52

                                      @pluralistic @energisch_ alas, this is a case of incompetence not malice. They offer a special fare for certain OTAs and the department arranging that fare didn't coordinate with the very very disjoint department who handles frequent fliers. Not sure whether this makes sense. I am merely saying Air Canada is incompetent and not malicious. But they are *very* incompetent there's no doubt.

                                      pluralistic@mamot.frP 1 Reply Last reply
                                      0
                                      • angela_underscore@mstdn.caA angela_underscore@mstdn.ca

                                        @pluralistic

                                        A coworker in sales told me that he always uses private mode to shop for flights/travel. Something to do with cookies talking to each other that ratchets up the prices.

                                        thorium@social.linux.pizzaT This user is from outside of this forum
                                        thorium@social.linux.pizzaT This user is from outside of this forum
                                        thorium@social.linux.pizza
                                        wrote sidst redigeret af
                                        #53

                                        @angela_underscore @pluralistic I've read that if you leave and come back a few times that the price will go up. Private/anonymous would likely help with that along with clearing cache and cookies.

                                        1 Reply Last reply
                                        0
                                        • pluralistic@mamot.frP pluralistic@mamot.fr

                                          Well, this is cute. I looked up an #AirCanada flight in Firefox and then pasted the URL into a Chromium window where I was logged into my Aeroplan Super-Elite account. Air Canada added $300 to the flight price when I tried to load it from a logged-in browser. Hell of a customer loyalty perk!

                                          I bought the ticket in my non-logged-in window, then added my FF number to it.

                                          gbargoud@masto.nycG This user is from outside of this forum
                                          gbargoud@masto.nycG This user is from outside of this forum
                                          gbargoud@masto.nyc
                                          wrote sidst redigeret af
                                          #54

                                          @pluralistic

                                          Airlines have really made an art of taking this magical human achievement of flying through the air and bogging it down with as much shit as they can shovel until it's viewed as an extremely unpleasant chore.

                                          1 Reply Last reply
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