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FARVEL BIG TECH
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  3. Well, this is cute.

Well, this is cute.

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aircanada
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  • realhobberman@mstdn.caR realhobberman@mstdn.ca

    @pluralistic @energisch_

    How can inflation be measured properly if everyone gets personalized algorithmic pricing?

    epicdemiologist@wandering.shopE This user is from outside of this forum
    epicdemiologist@wandering.shopE This user is from outside of this forum
    epicdemiologist@wandering.shop
    wrote sidst redigeret af
    #33

    @RealHobberman @pluralistic @energisch_ The purpose of a system is what it does.

    1 Reply Last reply
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    • mcrocker@indieweb.socialM mcrocker@indieweb.social

      @mcSlibinas @pluralistic shopping without a loyalty card at a big box pharmacy or grocery store often dramatically increases the price of many items, sometimes even double the price!

      I miss the old style bar code loyalty cards where no Personally Identifiable Information other than your actual purchases were disclosed.

      mcslibinas@mastodon.socialM This user is from outside of this forum
      mcslibinas@mastodon.socialM This user is from outside of this forum
      mcslibinas@mastodon.social
      wrote sidst redigeret af
      #34

      @mcrocker @pluralistic that's true. So you need a choice to use card or not. When buying in chrome browser you didn't have right to choose.

      1 Reply Last reply
      0
      • pluralistic@mamot.frP pluralistic@mamot.fr

        Well, this is cute. I looked up an #AirCanada flight in Firefox and then pasted the URL into a Chromium window where I was logged into my Aeroplan Super-Elite account. Air Canada added $300 to the flight price when I tried to load it from a logged-in browser. Hell of a customer loyalty perk!

        I bought the ticket in my non-logged-in window, then added my FF number to it.

        numodular@c.imN This user is from outside of this forum
        numodular@c.imN This user is from outside of this forum
        numodular@c.im
        wrote sidst redigeret af
        #35

        @pluralistic To be 'fair', insurance companies are employing similar 'price adjustments' upon multiple inquiries. Progressive is a more prominent one, where they hike premiums upon how many times you search for better pricing.

        It's actually classic abuse of power. Remove them from power, to 'insure' your children's future.

        1 Reply Last reply
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        • angela_underscore@mstdn.caA angela_underscore@mstdn.ca

          @pluralistic

          A coworker in sales told me that he always uses private mode to shop for flights/travel. Something to do with cookies talking to each other that ratchets up the prices.

          mdione@en.osm.townM This user is from outside of this forum
          mdione@en.osm.townM This user is from outside of this forum
          mdione@en.osm.town
          wrote sidst redigeret af
          #36

          @angela_underscore @pluralistic I think the phrase you were looking for is "that rackets up the prices".

          angela_underscore@mstdn.caA 1 Reply Last reply
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          • pluralistic@mamot.frP pluralistic@mamot.fr

            Well, this is cute. I looked up an #AirCanada flight in Firefox and then pasted the URL into a Chromium window where I was logged into my Aeroplan Super-Elite account. Air Canada added $300 to the flight price when I tried to load it from a logged-in browser. Hell of a customer loyalty perk!

            I bought the ticket in my non-logged-in window, then added my FF number to it.

            8r3n7@mstdn.ca8 This user is from outside of this forum
            8r3n7@mstdn.ca8 This user is from outside of this forum
            8r3n7@mstdn.ca
            wrote sidst redigeret af
            #37

            @pluralistic Did you try this with two private tabs in Firefox? Does the browser matter?

            1 Reply Last reply
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            • mdione@en.osm.townM mdione@en.osm.town

              @angela_underscore @pluralistic I think the phrase you were looking for is "that rackets up the prices".

              angela_underscore@mstdn.caA This user is from outside of this forum
              angela_underscore@mstdn.caA This user is from outside of this forum
              angela_underscore@mstdn.ca
              wrote sidst redigeret af
              #38

              @mdione

              It is a “racket”, I suppose. A clever twist on the ratchet phrasing that I used.

              Happy to have provided the set-up.

              @pluralistic

              1 Reply Last reply
              0
              • pluralistic@mamot.frP pluralistic@mamot.fr

                Well, this is cute. I looked up an #AirCanada flight in Firefox and then pasted the URL into a Chromium window where I was logged into my Aeroplan Super-Elite account. Air Canada added $300 to the flight price when I tried to load it from a logged-in browser. Hell of a customer loyalty perk!

                I bought the ticket in my non-logged-in window, then added my FF number to it.

                aequitas@mastodon.gamedev.placeA This user is from outside of this forum
                aequitas@mastodon.gamedev.placeA This user is from outside of this forum
                aequitas@mastodon.gamedev.place
                wrote sidst redigeret af
                #39

                @pluralistic "Dynamic Pricing" strikes again 😔

                1 Reply Last reply
                0
                • pluralistic@mamot.frP pluralistic@mamot.fr

                  Well, this is cute. I looked up an #AirCanada flight in Firefox and then pasted the URL into a Chromium window where I was logged into my Aeroplan Super-Elite account. Air Canada added $300 to the flight price when I tried to load it from a logged-in browser. Hell of a customer loyalty perk!

                  I bought the ticket in my non-logged-in window, then added my FF number to it.

                  jikomayo@mastodon.worldJ This user is from outside of this forum
                  jikomayo@mastodon.worldJ This user is from outside of this forum
                  jikomayo@mastodon.world
                  wrote sidst redigeret af
                  #40

                  @pluralistic

                  So, does this mean flights are cheaper on a Firefox browser or cheaper when you're not logged in?

                  pluralistic@mamot.frP 1 Reply Last reply
                  0
                  • jikomayo@mastodon.worldJ jikomayo@mastodon.world

                    @pluralistic

                    So, does this mean flights are cheaper on a Firefox browser or cheaper when you're not logged in?

                    pluralistic@mamot.frP This user is from outside of this forum
                    pluralistic@mamot.frP This user is from outside of this forum
                    pluralistic@mamot.fr
                    wrote sidst redigeret af
                    #41

                    @jikomayo Trick question! Air Canada's website is so broken I can't login on Firefox!

                    1 Reply Last reply
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                    • pluralistic@mamot.frP pluralistic@mamot.fr

                      Well, this is cute. I looked up an #AirCanada flight in Firefox and then pasted the URL into a Chromium window where I was logged into my Aeroplan Super-Elite account. Air Canada added $300 to the flight price when I tried to load it from a logged-in browser. Hell of a customer loyalty perk!

                      I bought the ticket in my non-logged-in window, then added my FF number to it.

                      rich@mastodon.gamedev.placeR This user is from outside of this forum
                      rich@mastodon.gamedev.placeR This user is from outside of this forum
                      rich@mastodon.gamedev.place
                      wrote sidst redigeret af
                      #42

                      @pluralistic Airline Pricing is as transparent as Pre-Scotty Aluminum

                      1 Reply Last reply
                      0
                      • ehay2k@mastodon.socialE ehay2k@mastodon.social

                        @pluralistic @energisch_

                        Yet another level of #enshittification :

                        Provide customer loyalty benefits to help secure your very best customers, then turn the tables and screw them for that very same loyalty.

                        hub@cosocial.caH This user is from outside of this forum
                        hub@cosocial.caH This user is from outside of this forum
                        hub@cosocial.ca
                        wrote sidst redigeret af
                        #43

                        @energisch_ @Ehay2k @pluralistic that has been for decades. Reward cost more and miles collections is harder. And raise status tiers.

                        energisch_@troet.cafeE 1 Reply Last reply
                        0
                        • randulo@mastodon.socialR randulo@mastodon.social

                          @pluralistic Yes, we've seen this. Also, the price sometimes goes up if, logged in, you leave and come back later!

                          theogrin@chaosfem.twT This user is from outside of this forum
                          theogrin@chaosfem.twT This user is from outside of this forum
                          theogrin@chaosfem.tw
                          wrote sidst redigeret af
                          #44

                          @randulo @pluralistic

                          That one can be explained away to some extent by being closer to the estimated date, and therefore something something cost of opportunity.

                          Sorry, I said 'explained' when I meant 'excused'. These companies will feed everyone a line of bullshit when pushed on their practices. It might even be human bullshit and not machine-generated artificial bullshit, with 30% microplastics.

                          randulo@mastodon.socialR 1 Reply Last reply
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                          • pluralistic@mamot.frP pluralistic@mamot.fr

                            Well, this is cute. I looked up an #AirCanada flight in Firefox and then pasted the URL into a Chromium window where I was logged into my Aeroplan Super-Elite account. Air Canada added $300 to the flight price when I tried to load it from a logged-in browser. Hell of a customer loyalty perk!

                            I bought the ticket in my non-logged-in window, then added my FF number to it.

                            hnapel@mastodon.socialH This user is from outside of this forum
                            hnapel@mastodon.socialH This user is from outside of this forum
                            hnapel@mastodon.social
                            wrote sidst redigeret af
                            #45

                            @pluralistic

                            Always book flight tickets from a trailer park 🤣

                            1 Reply Last reply
                            0
                            • pluralistic@mamot.frP pluralistic@mamot.fr

                              @energisch_ I pasted the URL with its identifiers from Firefox to Chromium, so as far as the Chromium window (where I was logged into my Air Canada account) knew, I was being referred there by Google Flights, same as the Firefox window (where I wasn't logged in). Firefox was about 25% cheaper.

                              chx@chx.contactC This user is from outside of this forum
                              chx@chx.contactC This user is from outside of this forum
                              chx@chx.contact
                              wrote sidst redigeret af
                              #46

                              @pluralistic @energisch_ this can easily be explained: the URL doesn't have the Google Flights referral. That might be stored in a cookie or in their database and you have a session ID. Countercheck with a private browser windows in Firefox.

                              pluralistic@mamot.frP 1 Reply Last reply
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                              • pluralistic@mamot.frP pluralistic@mamot.fr

                                Well, this is cute. I looked up an #AirCanada flight in Firefox and then pasted the URL into a Chromium window where I was logged into my Aeroplan Super-Elite account. Air Canada added $300 to the flight price when I tried to load it from a logged-in browser. Hell of a customer loyalty perk!

                                I bought the ticket in my non-logged-in window, then added my FF number to it.

                                blogdiva@mastodon.socialB This user is from outside of this forum
                                blogdiva@mastodon.socialB This user is from outside of this forum
                                blogdiva@mastodon.social
                                wrote sidst redigeret af
                                #47

                                COINCIDENTALLY this happened to me the last time i went to Paris. 2009 to be precise. but the site i was logged in was Expedia.com and the airline i ended up buying directly from? #AirCanada.

                                i have never traveled as much as you do; so since then i don’t pay attention to frequency programs and just book “anonymously”.

                                @pluralistic

                                1 Reply Last reply
                                0
                                • hub@cosocial.caH hub@cosocial.ca

                                  @energisch_ @Ehay2k @pluralistic that has been for decades. Reward cost more and miles collections is harder. And raise status tiers.

                                  energisch_@troet.cafeE This user is from outside of this forum
                                  energisch_@troet.cafeE This user is from outside of this forum
                                  energisch_@troet.cafe
                                  wrote sidst redigeret af
                                  #48

                                  @hub Loyalty is not treasured any longer, true. Our internet provider offers far better conditions for new customers than for old one. We decided to quit our contract.
                                  A day later we got the same deal as a new customer 😉
                                  @Ehay2k @pluralistic

                                  human3500@ottawa.placeH 1 Reply Last reply
                                  0
                                  • chx@chx.contactC chx@chx.contact

                                    @pluralistic @energisch_ this can easily be explained: the URL doesn't have the Google Flights referral. That might be stored in a cookie or in their database and you have a session ID. Countercheck with a private browser windows in Firefox.

                                    pluralistic@mamot.frP This user is from outside of this forum
                                    pluralistic@mamot.frP This user is from outside of this forum
                                    pluralistic@mamot.fr
                                    wrote sidst redigeret af
                                    #49

                                    @chx @energisch_ I confess that I'm baffled by the ardor to find an alternative explanation. The major airlines routinely boast of their surveillance pricing plans and programs. The people who develop, consult on and manage loyalty programs brag that frequent customers don't notice when prices go up. AC has a monopoly on the route.

                                    The same URL in two browsers, one logged in, and one not, produces a 25% premium price for the logged in session.

                                    Occam's razor applies.

                                    pluralistic@mamot.frP bzdev@fosstodon.orgB 2 Replies Last reply
                                    0
                                    • pluralistic@mamot.frP pluralistic@mamot.fr

                                      @chx @energisch_ I confess that I'm baffled by the ardor to find an alternative explanation. The major airlines routinely boast of their surveillance pricing plans and programs. The people who develop, consult on and manage loyalty programs brag that frequent customers don't notice when prices go up. AC has a monopoly on the route.

                                      The same URL in two browsers, one logged in, and one not, produces a 25% premium price for the logged in session.

                                      Occam's razor applies.

                                      pluralistic@mamot.frP This user is from outside of this forum
                                      pluralistic@mamot.frP This user is from outside of this forum
                                      pluralistic@mamot.fr
                                      wrote sidst redigeret af
                                      #50

                                      @chx @energisch_ Even if you stipulate that (for some incoherent reason) Air Canada offers discounts to Google Flights users, that is *still price discrimination against its frequent fliers.*

                                      chx@chx.contactC 1 Reply Last reply
                                      0
                                      • pluralistic@mamot.frP pluralistic@mamot.fr

                                        Well, this is cute. I looked up an #AirCanada flight in Firefox and then pasted the URL into a Chromium window where I was logged into my Aeroplan Super-Elite account. Air Canada added $300 to the flight price when I tried to load it from a logged-in browser. Hell of a customer loyalty perk!

                                        I bought the ticket in my non-logged-in window, then added my FF number to it.

                                        dianea@lgbtqia.spaceD This user is from outside of this forum
                                        dianea@lgbtqia.spaceD This user is from outside of this forum
                                        dianea@lgbtqia.space
                                        wrote sidst redigeret af
                                        #51

                                        @pluralistic

                                        "In capitalism, loyalty never goes unpunished."

                                        1 Reply Last reply
                                        0
                                        • pluralistic@mamot.frP pluralistic@mamot.fr

                                          @chx @energisch_ Even if you stipulate that (for some incoherent reason) Air Canada offers discounts to Google Flights users, that is *still price discrimination against its frequent fliers.*

                                          chx@chx.contactC This user is from outside of this forum
                                          chx@chx.contactC This user is from outside of this forum
                                          chx@chx.contact
                                          wrote sidst redigeret af
                                          #52

                                          @pluralistic @energisch_ alas, this is a case of incompetence not malice. They offer a special fare for certain OTAs and the department arranging that fare didn't coordinate with the very very disjoint department who handles frequent fliers. Not sure whether this makes sense. I am merely saying Air Canada is incompetent and not malicious. But they are *very* incompetent there's no doubt.

                                          pluralistic@mamot.frP 1 Reply Last reply
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