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  3. I was a 911 dispatcher for a decade.

I was a 911 dispatcher for a decade.

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  • neurovagrant@masto.deoan.orgN neurovagrant@masto.deoan.org

    This call happened more than twenty years ago, and I didn't take it.

    The calltaker who did was brilliant, because it took her exactly one repetition, only one missed beat, to understand what the call really was.

    We spent several hours in training *just* dissecting, sitting with, and understanding that one call, because the concept behind it was so important.

    neurovagrant@masto.deoan.orgN This user is from outside of this forum
    neurovagrant@masto.deoan.orgN This user is from outside of this forum
    neurovagrant@masto.deoan.org
    wrote sidst redigeret af
    #11

    I want to know how many caller's lives are worth not having to hire human 911 dispatchers, or pay them a decent wage.

    Because this will kill people. Not get people killed. AI use in 911 answering will actively kill people.

    irene@discuss.systemsI fuzzyfuzzyfungus@cyberplace.socialF cassandra_complex@beige.partyC solitha@mastodon.socialS violenteastcoastcity@mastodon.socialV 5 Replies Last reply
    0
    • tyzbit@toot.nowT tyzbit@toot.now

      @SecureOwl @trashpanda @cR0w @chillybot @neurovagrant @mttaggart don't have a cow, man

      chillybot@infosec.exchangeC This user is from outside of this forum
      chillybot@infosec.exchangeC This user is from outside of this forum
      chillybot@infosec.exchange
      wrote sidst redigeret af
      #12

      @tyzbit
      I don't mean to start a beef with anyone
      @SecureOwl @trashpanda @cR0w @neurovagrant @mttaggart

      cr0w@infosec.exchangeC 1 Reply Last reply
      0
      • chillybot@infosec.exchangeC chillybot@infosec.exchange

        @tyzbit
        I don't mean to start a beef with anyone
        @SecureOwl @trashpanda @cR0w @neurovagrant @mttaggart

        cr0w@infosec.exchangeC This user is from outside of this forum
        cr0w@infosec.exchangeC This user is from outside of this forum
        cr0w@infosec.exchange
        wrote sidst redigeret af
        #13

        @chillybot @tyzbit @SecureOwl @trashpanda @neurovagrant @mttaggart Just steer the other way and we're cool.

        huronbikes@cyberplace.socialH 1 Reply Last reply
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        • neurovagrant@masto.deoan.orgN neurovagrant@masto.deoan.org

          RE: https://dair-community.social/@alex/116977123749133116

          I was a 911 dispatcher for a decade.

          To really understand how absolutely terrible an idea it is to have AI answer 911 calls, I'll present you with a single real-life call:

          Upon answer, the caller calmly began ordering a pizza. Large, pepperoni. Side order of chicken wings. To be delivered promptly.

          The only sign the caller gave that things were amiss? She rather ignored the first few questions from the calltaker.

          Because she was being physically abused, had already been beaten, and her abuser was *IN THE ROOM* listening to her order pizza.

          Tell me how your AI is going to read between those lines.

          epic_null@infosec.exchangeE This user is from outside of this forum
          epic_null@infosec.exchangeE This user is from outside of this forum
          epic_null@infosec.exchange
          wrote sidst redigeret af
          #14

          @neurovagrant A person calling 911 is also potentially in the worst point of their lives. Many of said points will fuck up peoples minds.

          A 911 opperator has to get a caller from "ramble" to "I am covered in blood" to "I've been stabbed" during a time where blood is not in their head. I doubt AI can navigate that.

          1 Reply Last reply
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          • cr0w@infosec.exchangeC cr0w@infosec.exchange

            @chillybot @tyzbit @SecureOwl @trashpanda @neurovagrant @mttaggart Just steer the other way and we're cool.

            huronbikes@cyberplace.socialH This user is from outside of this forum
            huronbikes@cyberplace.socialH This user is from outside of this forum
            huronbikes@cyberplace.social
            wrote sidst redigeret af
            #15

            @cR0w @chillybot @tyzbit @SecureOwl @trashpanda @neurovagrant @mttaggart This whole thing really needs to be put out to pasture

            cr0w@infosec.exchangeC 1 Reply Last reply
            0
            • huronbikes@cyberplace.socialH huronbikes@cyberplace.social

              @cR0w @chillybot @tyzbit @SecureOwl @trashpanda @neurovagrant @mttaggart This whole thing really needs to be put out to pasture

              cr0w@infosec.exchangeC This user is from outside of this forum
              cr0w@infosec.exchangeC This user is from outside of this forum
              cr0w@infosec.exchange
              wrote sidst redigeret af
              #16

              @huronbikes @chillybot @tyzbit @SecureOwl @trashpanda @neurovagrant @mttaggart You're right. It's getting cheesy.

              trashpanda@m.alittlenook.netT 1 Reply Last reply
              0
              • cr0w@infosec.exchangeC cr0w@infosec.exchange

                @huronbikes @chillybot @tyzbit @SecureOwl @trashpanda @neurovagrant @mttaggart You're right. It's getting cheesy.

                trashpanda@m.alittlenook.netT This user is from outside of this forum
                trashpanda@m.alittlenook.netT This user is from outside of this forum
                trashpanda@m.alittlenook.net
                wrote sidst redigeret af
                #17

                @cR0w @huronbikes @chillybot @tyzbit @SecureOwl @neurovagrant @mttaggart You beat me to it. Was just typing this. Lol

                1 Reply Last reply
                0
                • neurovagrant@masto.deoan.orgN neurovagrant@masto.deoan.org

                  This call happened more than twenty years ago, and I didn't take it.

                  The calltaker who did was brilliant, because it took her exactly one repetition, only one missed beat, to understand what the call really was.

                  We spent several hours in training *just* dissecting, sitting with, and understanding that one call, because the concept behind it was so important.

                  somevegancheeseisok@mastodon.socialS This user is from outside of this forum
                  somevegancheeseisok@mastodon.socialS This user is from outside of this forum
                  somevegancheeseisok@mastodon.social
                  wrote sidst redigeret af
                  #18

                  @neurovagrant How the fuck will AI know what the drunk local in distress is referring to when they call in and use local descriptions for locations and you're rural enough that geolocation of calls sucks rancid ass through a straw?

                  Sorry about the language but really not sorry at all, AI for 911 is *stupid*.

                  1 Reply Last reply
                  0
                  • neurovagrant@masto.deoan.orgN This user is from outside of this forum
                    neurovagrant@masto.deoan.orgN This user is from outside of this forum
                    neurovagrant@masto.deoan.org
                    wrote sidst redigeret af
                    #19

                    @generalx @trashpanda @cR0w @huronbikes @chillybot @tyzbit @SecureOwl @mttaggart they're pretty well-done, though

                    huronbikes@cyberplace.socialH nep@mstdn.caN 2 Replies Last reply
                    0
                    • neurovagrant@masto.deoan.orgN neurovagrant@masto.deoan.org

                      @generalx @trashpanda @cR0w @huronbikes @chillybot @tyzbit @SecureOwl @mttaggart they're pretty well-done, though

                      huronbikes@cyberplace.socialH This user is from outside of this forum
                      huronbikes@cyberplace.socialH This user is from outside of this forum
                      huronbikes@cyberplace.social
                      wrote sidst redigeret af
                      #20

                      @neurovagrant @generalx @trashpanda @cR0w @chillybot @tyzbit @SecureOwl @mttaggart only if you have a steak in the matter

                      mttaggart@infosec.exchangeM 1 Reply Last reply
                      0
                      • huronbikes@cyberplace.socialH huronbikes@cyberplace.social

                        @neurovagrant @generalx @trashpanda @cR0w @chillybot @tyzbit @SecureOwl @mttaggart only if you have a steak in the matter

                        mttaggart@infosec.exchangeM This user is from outside of this forum
                        mttaggart@infosec.exchangeM This user is from outside of this forum
                        mttaggart@infosec.exchange
                        wrote sidst redigeret af
                        #21

                        @huronbikes @neurovagrant @generalx @trashpanda @cR0w @chillybot @tyzbit @SecureOwl This was the correct choice

                        cr0w@infosec.exchangeC 1 Reply Last reply
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                        • mttaggart@infosec.exchangeM mttaggart@infosec.exchange

                          @huronbikes @neurovagrant @generalx @trashpanda @cR0w @chillybot @tyzbit @SecureOwl This was the correct choice

                          cr0w@infosec.exchangeC This user is from outside of this forum
                          cr0w@infosec.exchangeC This user is from outside of this forum
                          cr0w@infosec.exchange
                          wrote sidst redigeret af
                          #22

                          @mttaggart @huronbikes @neurovagrant @generalx @trashpanda @chillybot @tyzbit @SecureOwl Tapping out already? Is it pasture bedtime?

                          huronbikes@cyberplace.socialH 1 Reply Last reply
                          0
                          • cr0w@infosec.exchangeC cr0w@infosec.exchange

                            @mttaggart @huronbikes @neurovagrant @generalx @trashpanda @chillybot @tyzbit @SecureOwl Tapping out already? Is it pasture bedtime?

                            huronbikes@cyberplace.socialH This user is from outside of this forum
                            huronbikes@cyberplace.socialH This user is from outside of this forum
                            huronbikes@cyberplace.social
                            wrote sidst redigeret af
                            #23

                            @cR0w @mttaggart @neurovagrant @generalx @trashpanda @chillybot @tyzbit @SecureOwl guess he thinks we're all hat and no cattle.

                            cr0w@infosec.exchangeC 1 Reply Last reply
                            0
                            • huronbikes@cyberplace.socialH huronbikes@cyberplace.social

                              @cR0w @mttaggart @neurovagrant @generalx @trashpanda @chillybot @tyzbit @SecureOwl guess he thinks we're all hat and no cattle.

                              cr0w@infosec.exchangeC This user is from outside of this forum
                              cr0w@infosec.exchangeC This user is from outside of this forum
                              cr0w@infosec.exchange
                              wrote sidst redigeret af
                              #24

                              @huronbikes @mttaggart @neurovagrant @generalx @trashpanda @chillybot @tyzbit @SecureOwl If it goes much longer it'll become legenDAIRY.

                              huronbikes@cyberplace.socialH 1 Reply Last reply
                              0
                              • cr0w@infosec.exchangeC cr0w@infosec.exchange

                                @huronbikes @mttaggart @neurovagrant @generalx @trashpanda @chillybot @tyzbit @SecureOwl If it goes much longer it'll become legenDAIRY.

                                huronbikes@cyberplace.socialH This user is from outside of this forum
                                huronbikes@cyberplace.socialH This user is from outside of this forum
                                huronbikes@cyberplace.social
                                wrote sidst redigeret af
                                #25

                                @cR0w @mttaggart @neurovagrant @generalx @trashpanda @chillybot @tyzbit @SecureOwl gotta kefir moovin

                                cr0w@infosec.exchangeC 1 Reply Last reply
                                0
                                • neurovagrant@masto.deoan.orgN neurovagrant@masto.deoan.org

                                  I want to know how many caller's lives are worth not having to hire human 911 dispatchers, or pay them a decent wage.

                                  Because this will kill people. Not get people killed. AI use in 911 answering will actively kill people.

                                  irene@discuss.systemsI This user is from outside of this forum
                                  irene@discuss.systemsI This user is from outside of this forum
                                  irene@discuss.systems
                                  wrote sidst redigeret af
                                  #26

                                  @neurovagrant this assumes that they care about killing people, especially women. The tech industry has demonstrated repeatedly that they do not care.

                                  irene@discuss.systemsI 1 Reply Last reply
                                  0
                                  • huronbikes@cyberplace.socialH huronbikes@cyberplace.social

                                    @cR0w @mttaggart @neurovagrant @generalx @trashpanda @chillybot @tyzbit @SecureOwl gotta kefir moovin

                                    cr0w@infosec.exchangeC This user is from outside of this forum
                                    cr0w@infosec.exchangeC This user is from outside of this forum
                                    cr0w@infosec.exchange
                                    wrote sidst redigeret af
                                    #27

                                    @huronbikes @mttaggart @neurovagrant @generalx @trashpanda @chillybot @tyzbit @SecureOwl I think the others are feta up with this thread.

                                    huronbikes@cyberplace.socialH 1 Reply Last reply
                                    0
                                    • cr0w@infosec.exchangeC cr0w@infosec.exchange

                                      @huronbikes @mttaggart @neurovagrant @generalx @trashpanda @chillybot @tyzbit @SecureOwl I think the others are feta up with this thread.

                                      huronbikes@cyberplace.socialH This user is from outside of this forum
                                      huronbikes@cyberplace.socialH This user is from outside of this forum
                                      huronbikes@cyberplace.social
                                      wrote sidst redigeret af
                                      #28

                                      @cR0w @mttaggart @neurovagrant @generalx @trashpanda @chillybot @tyzbit @SecureOwl the cream rose to the top, the others hoofed it home but we aren't going a whey

                                      cr0w@infosec.exchangeC 1 Reply Last reply
                                      0
                                      • huronbikes@cyberplace.socialH huronbikes@cyberplace.social

                                        @cR0w @mttaggart @neurovagrant @generalx @trashpanda @chillybot @tyzbit @SecureOwl the cream rose to the top, the others hoofed it home but we aren't going a whey

                                        cr0w@infosec.exchangeC This user is from outside of this forum
                                        cr0w@infosec.exchangeC This user is from outside of this forum
                                        cr0w@infosec.exchange
                                        wrote sidst redigeret af
                                        #29

                                        @huronbikes @mttaggart @neurovagrant @generalx @trashpanda @chillybot @tyzbit @SecureOwl maybe they're sCURD of cows

                                        1 Reply Last reply
                                        0
                                        • cr0w@infosec.exchangeC This user is from outside of this forum
                                          cr0w@infosec.exchangeC This user is from outside of this forum
                                          cr0w@infosec.exchange
                                          wrote sidst redigeret af
                                          #30

                                          @generalx @huronbikes @mttaggart @neurovagrant @trashpanda @chillybot @tyzbit @SecureOwl Those things do like to hide.

                                          trashpanda@m.alittlenook.netT 1 Reply Last reply
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