"Even if only a small percentage of the people who use your product experience harm as a result, if your product is intended for widespread deployment (as chatbots are), you will end up harming a lot of people..." - @pluralistic
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RE: https://mamot.fr/@pluralistic/116690594764813851
"Even if only a small percentage of the people who use your product experience harm as a result, if your product is intended for widespread deployment (as chatbots are), you will end up harming a lot of people..." - @pluralistic
This is an incredibly important point, because it's the completely accepted principle of responsibility that the tech world has built its success upon being exempt from.
This has to change.
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@Taco_lad @pluralistic Holy shit no! People keep being impressed by error rates above 90% but any number of errors per 100 becomes a metric shit ton of harm when uses are counted in the millions...
