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  3. Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce.

Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce.

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  • gossithedog@cyberplace.socialG gossithedog@cyberplace.social

    RE: https://mastodon.social/@404mediaco/116908074107231828

    Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. About 99% of people can’t align a table in Word.

    Giving the 99% of people tools which cost $$$ per user a month and letting them do anything is like giving a child a car, and being surprised when they ram the car into a wall three days later and cost $10k after achieving nothing.

    misusecase@twit.socialM This user is from outside of this forum
    misusecase@twit.socialM This user is from outside of this forum
    misusecase@twit.social
    wrote sidst redigeret af
    #73

    @GossiTheDog @blogdiva I am not an Excel wizard but I am a weirdo who can align tables in Word.

    1 Reply Last reply
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    • brnrd@bsd.networkB brnrd@bsd.network

      @GossiTheDog honestly, isn't most of the stuff IT teams do nowadays extremely wasteful?
      I look at CI pipelines and feel the need to scream.
      Upgrade your OS image with hundreds of packages on every push,
      Build all layers of your container every time...
      Then migrate to the next git service and CI/CD framework every year, complete rewrites.
      How many bloody Artifactory mirrors does a company need?!!!

      Etc. etc. These kids should start with a C64 or ZX80 before let loose on this hot garbage

      misusecase@twit.socialM This user is from outside of this forum
      misusecase@twit.socialM This user is from outside of this forum
      misusecase@twit.social
      wrote sidst redigeret af
      #74

      @brnrd @GossiTheDog Wait wait wait. Is this why I have to update and restart my enterprise laptop all the time? And when I have to do it one time, I will probably have to do it one or two more times on the same day?

      1 Reply Last reply
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      • gossithedog@cyberplace.socialG gossithedog@cyberplace.social

        RE: https://mastodon.social/@404mediaco/116908074107231828

        Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. About 99% of people can’t align a table in Word.

        Giving the 99% of people tools which cost $$$ per user a month and letting them do anything is like giving a child a car, and being surprised when they ram the car into a wall three days later and cost $10k after achieving nothing.

        okuna@social.tchncs.deO This user is from outside of this forum
        okuna@social.tchncs.deO This user is from outside of this forum
        okuna@social.tchncs.de
        wrote sidst redigeret af
        #75

        @GossiTheDog I once had a colleague who wrote letters, official letters, with Excel.
        When I asked why not word he said:
        In Excel I can align the indent, tabs and the paragraphs better.

        Case closed your honour.

        1 Reply Last reply
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        • gossithedog@cyberplace.socialG gossithedog@cyberplace.social

          RE: https://mastodon.social/@404mediaco/116908074107231828

          Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. About 99% of people can’t align a table in Word.

          Giving the 99% of people tools which cost $$$ per user a month and letting them do anything is like giving a child a car, and being surprised when they ram the car into a wall three days later and cost $10k after achieving nothing.

          okuna@social.tchncs.deO This user is from outside of this forum
          okuna@social.tchncs.deO This user is from outside of this forum
          okuna@social.tchncs.de
          wrote sidst redigeret af
          #76

          @GossiTheDog “A fool with a tool is still a fool”

          1 Reply Last reply
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          • bontchev@infosec.exchangeB bontchev@infosec.exchange

            @GossiTheDog This is stupid, of course - but, as they say, show me the incentive and I'll show you the outcome.

            Still, I don't quite understand the "cost" thing. If used properly, AI should reduce cost. By using Claude, I was able to do in 3 months what I previously couldn't do in 5 years. This is on a Pro subscription (the cheapest one) that costs something like 180 euros per year.

            If we had hired a professional programmer for the same work, their *monthly* salary would have been more than 10 times higher - and they would have become annoyed with me and left after 2 months anyway.

            lepapierblanc@mamutovo.czL This user is from outside of this forum
            lepapierblanc@mamutovo.czL This user is from outside of this forum
            lepapierblanc@mamutovo.cz
            wrote sidst redigeret af
            #77

            @GossiTheDog @bontchev

            That period is over since 1st of June. Actual billing schema is on a different level.

            bontchev@infosec.exchangeB 1 Reply Last reply
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            • bontchev@infosec.exchangeB bontchev@infosec.exchange

              @malwareminigun You might be right but I'm talking about the right now, not about the future. And even before the boss bought me the Pro subscription, I managed to do quite a lot of work with the free version, which offers like 9 times less tokens per 5-hour session.

              grandmasterbash@chaos.socialG This user is from outside of this forum
              grandmasterbash@chaos.socialG This user is from outside of this forum
              grandmasterbash@chaos.social
              wrote sidst redigeret af
              #78

              @bontchev @malwareminigun maybe a Perspektive of rising costs. My employer uses GitHub Copilot (offering anthropic models) and they have usage based subscriptions (that still are subsediced). They have a spending Limit of 8000€ per Developer per month. Last Time they hit the Limit in the third week of the month.

              So what ever you run, its nowhere near the real coompute costs.

              bontchev@infosec.exchangeB 1 Reply Last reply
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              • lepapierblanc@mamutovo.czL lepapierblanc@mamutovo.cz

                @GossiTheDog @bontchev

                That period is over since 1st of June. Actual billing schema is on a different level.

                bontchev@infosec.exchangeB This user is from outside of this forum
                bontchev@infosec.exchangeB This user is from outside of this forum
                bontchev@infosec.exchange
                wrote sidst redigeret af
                #79

                @lepapierblanc @GossiTheDog This is a screenshot from today:

                1 Reply Last reply
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                • grandmasterbash@chaos.socialG grandmasterbash@chaos.social

                  @bontchev @malwareminigun maybe a Perspektive of rising costs. My employer uses GitHub Copilot (offering anthropic models) and they have usage based subscriptions (that still are subsediced). They have a spending Limit of 8000€ per Developer per month. Last Time they hit the Limit in the third week of the month.

                  So what ever you run, its nowhere near the real coompute costs.

                  bontchev@infosec.exchangeB This user is from outside of this forum
                  bontchev@infosec.exchangeB This user is from outside of this forum
                  bontchev@infosec.exchange
                  wrote sidst redigeret af
                  #80

                  @GrandmasterBash @malwareminigun Well, I can speak only from personal experience. I don't know what they are doing. With my Pro subscription of 180 euros per year, I often hit the 5-hour session token limit but the most I've ever used of the weekly token limit is 78%.

                  grandmasterbash@chaos.socialG 1 Reply Last reply
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                  • bontchev@infosec.exchangeB bontchev@infosec.exchange

                    @GossiTheDog This is stupid, of course - but, as they say, show me the incentive and I'll show you the outcome.

                    Still, I don't quite understand the "cost" thing. If used properly, AI should reduce cost. By using Claude, I was able to do in 3 months what I previously couldn't do in 5 years. This is on a Pro subscription (the cheapest one) that costs something like 180 euros per year.

                    If we had hired a professional programmer for the same work, their *monthly* salary would have been more than 10 times higher - and they would have become annoyed with me and left after 2 months anyway.

                    bertdriehuis@infosec.exchangeB This user is from outside of this forum
                    bertdriehuis@infosec.exchangeB This user is from outside of this forum
                    bertdriehuis@infosec.exchange
                    wrote sidst redigeret af
                    #81

                    @bontchev @GossiTheDog that 180 Euros is not covering the cost of inference. And you're correct: for users who do not let their skills atrophy, GenAI can be of value. For the majority, it will be a provider of brain rot, unmaintainable code and vulns, and for society, the extinction of the senior in the workplace.

                    At $ORKPLACE, I've now run into the first case of a user who is patently wrong in his interpretation of some vendor docs but won't budge because AI summarizes it wrong, and he trusts the 'puter more than his colleagues.

                    bontchev@infosec.exchangeB 1 Reply Last reply
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                    • bertdriehuis@infosec.exchangeB bertdriehuis@infosec.exchange

                      @bontchev @GossiTheDog that 180 Euros is not covering the cost of inference. And you're correct: for users who do not let their skills atrophy, GenAI can be of value. For the majority, it will be a provider of brain rot, unmaintainable code and vulns, and for society, the extinction of the senior in the workplace.

                      At $ORKPLACE, I've now run into the first case of a user who is patently wrong in his interpretation of some vendor docs but won't budge because AI summarizes it wrong, and he trusts the 'puter more than his colleagues.

                      bontchev@infosec.exchangeB This user is from outside of this forum
                      bontchev@infosec.exchangeB This user is from outside of this forum
                      bontchev@infosec.exchange
                      wrote sidst redigeret af
                      #82

                      @bertdriehuis @GossiTheDog I was talking about the financial cost, since people say that AI is too expensive. You're talking about something different - the potential harm of it. But even there, what I said applies - it has to be used *correctly*. Never trust it blindly. Know what it can and cannot do. And, yes, some skills will eventually atrophy - how many people can multiply 3-digit numbers in their head now that we have calculators? Do we still insist that we must multiply by hand because calculators atrophy our math skills?

                      1 Reply Last reply
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                      • bontchev@infosec.exchangeB bontchev@infosec.exchange

                        @GrandmasterBash @malwareminigun Well, I can speak only from personal experience. I don't know what they are doing. With my Pro subscription of 180 euros per year, I often hit the 5-hour session token limit but the most I've ever used of the weekly token limit is 78%.

                        grandmasterbash@chaos.socialG This user is from outside of this forum
                        grandmasterbash@chaos.socialG This user is from outside of this forum
                        grandmasterbash@chaos.social
                        wrote sidst redigeret af
                        #83

                        @bontchev @malwareminigun I also have no clue. The current policy is that everybody should do as much as possible via LLMs (a policy that I don't follow aside from a few smaller usecases, productivity wise nobody really seem to notice ). I guess that changes since microsoft introduced usage based pricing in April and our budgeting is not really prepard for it.

                        1 Reply Last reply
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                        • deepthoughts10@infosec.exchangeD deepthoughts10@infosec.exchange

                          @GossiTheDog I’m starting to see some companies log all AI prompts and review them to see what people are using AI to do. The ones I’ve seen do this are positioning it as a way to discover additional training opportunities for their staff — to train them that they gave other, better tools to compare PDFs, for example. It makes sense if you have the tools and resources to put together this kind of analysis.

                          euroinfosec@infosec.exchangeE This user is from outside of this forum
                          euroinfosec@infosec.exchangeE This user is from outside of this forum
                          euroinfosec@infosec.exchange
                          wrote sidst redigeret af
                          #84

                          @deepthoughts10 @GossiTheDog Brian, is there any easy way for companies to log all AI prompts for review?

                          gossithedog@cyberplace.socialG 1 Reply Last reply
                          0
                          • euroinfosec@infosec.exchangeE euroinfosec@infosec.exchange

                            @deepthoughts10 @GossiTheDog Brian, is there any easy way for companies to log all AI prompts for review?

                            gossithedog@cyberplace.socialG This user is from outside of this forum
                            gossithedog@cyberplace.socialG This user is from outside of this forum
                            gossithedog@cyberplace.social
                            wrote sidst redigeret af
                            #85

                            @euroinfosec @deepthoughts10 depends on the tool but 'yes*'. Problems = log volume (it's very large) and who has time, responsibility, budget and knowledge in business to sit and review hundreds of thousands a prompts each week in a large org to police how people use tools and understand what they're doing?

                            1 Reply Last reply
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                            • gossithedog@cyberplace.socialG gossithedog@cyberplace.social

                              In an era where companies need to become more efficient and diverse they’ve basically picked the least efficient way to do it, with the biggest risks and highest costs - because everybody else is doing it.

                              I know somebody at one of the big 4 who has written something in Claude that prompts Claude each twenty minutes for a question, then feeds Claude’s question back into Claude to use their tokens - because token usage is factored into employee evaluations. What are we even doing.

                              gossithedog@cyberplace.socialG This user is from outside of this forum
                              gossithedog@cyberplace.socialG This user is from outside of this forum
                              gossithedog@cyberplace.social
                              wrote sidst redigeret af
                              #86

                              basically loads more of these headlines over the next few years, then C level execs leaving on golden parachutes https://finance.yahoo.com/technology/ai/articles/execs-confused-horrified-huge-ai-135718505.html

                              djgummikuh@mastodon.socialD womble@infosec.exchangeW 2 Replies Last reply
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                              • gossithedog@cyberplace.socialG gossithedog@cyberplace.social

                                basically loads more of these headlines over the next few years, then C level execs leaving on golden parachutes https://finance.yahoo.com/technology/ai/articles/execs-confused-horrified-huge-ai-135718505.html

                                djgummikuh@mastodon.socialD This user is from outside of this forum
                                djgummikuh@mastodon.socialD This user is from outside of this forum
                                djgummikuh@mastodon.social
                                wrote sidst redigeret af
                                #87

                                @GossiTheDog I'd actually pay for those parachutes to be literal gold, then let them jump with them 🤔

                                1 Reply Last reply
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                                • gossithedog@cyberplace.socialG gossithedog@cyberplace.social

                                  basically loads more of these headlines over the next few years, then C level execs leaving on golden parachutes https://finance.yahoo.com/technology/ai/articles/execs-confused-horrified-huge-ai-135718505.html

                                  womble@infosec.exchangeW This user is from outside of this forum
                                  womble@infosec.exchangeW This user is from outside of this forum
                                  womble@infosec.exchange
                                  wrote sidst redigeret af
                                  #88

                                  @GossiTheDog that's a heck of a headline.

                                  1 Reply Last reply
                                  0
                                  • anderslund@expressional.socialA anderslund@expressional.social shared this topic
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