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@andypiper (or anybody else ...)

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  • thenexusofprivacy@infosec.exchangeT thenexusofprivacy@infosec.exchange

    @andypiper (or anybody else ...)

    Somebody working with a non-profit that is considering starting up a Mastodon instance to use as part of an activism campaign asked me for a rough estimate of how time consuming it is to administer a mastodon instance. Good question! Is there a good wrteeup of this I can point them to?

    #MastoAdmin

    connyduck@chaos.socialC This user is from outside of this forum
    connyduck@chaos.socialC This user is from outside of this forum
    connyduck@chaos.social
    wrote sidst redigeret af
    #4

    @thenexusofprivacy @andypiper here are some behind-the-scenes infos from chaos.social https://meta.chaos.social/

    thenexusofprivacy@infosec.exchangeT 1 Reply Last reply
    0
    • everydaymoggie@sfba.socialE everydaymoggie@sfba.social

      I'd say that depends partly on how many users you have, and on your base level of technical expertise.

      @thenexusofprivacy @andypiper

      thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
      thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
      thenexusofprivacy@infosec.exchange
      wrote sidst redigeret af
      #5

      Agreed. My initial response was that if they don't have an experienced sysadmin they'll almost certainly want to use a hosting service. On the number of users, they realize that a smaller instance is easier, but aren't sure at what point it starts to get significantly more difficult and how much more difficult it gets.

      @EverydayMoggie @andypiper

      everydaymoggie@sfba.socialE 1 Reply Last reply
      0
      • connyduck@chaos.socialC connyduck@chaos.social

        @thenexusofprivacy @andypiper here are some behind-the-scenes infos from chaos.social https://meta.chaos.social/

        thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
        thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
        thenexusofprivacy@infosec.exchange
        wrote sidst redigeret af
        #6

        Thanks very much @ConnyDuck, great info!

        @andypiper

        1 Reply Last reply
        0
        • risottobias@toot.risottobias.orgR risottobias@toot.risottobias.org

          @thenexusofprivacy @andypiper @mods / @hachyderm might have some figures?

          thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
          thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
          thenexusofprivacy@infosec.exchange
          wrote sidst redigeret af
          #7

          @risottobias good suggestions, thanks!

          1 Reply Last reply
          0
          • thenexusofprivacy@infosec.exchangeT thenexusofprivacy@infosec.exchange

            Agreed. My initial response was that if they don't have an experienced sysadmin they'll almost certainly want to use a hosting service. On the number of users, they realize that a smaller instance is easier, but aren't sure at what point it starts to get significantly more difficult and how much more difficult it gets.

            @EverydayMoggie @andypiper

            everydaymoggie@sfba.socialE This user is from outside of this forum
            everydaymoggie@sfba.socialE This user is from outside of this forum
            everydaymoggie@sfba.social
            wrote sidst redigeret af
            #8

            I don't do the tech side, but we'd be suffering if we didn't have a team with the relevant expertise.

            My only experience with the moderation side is on an instance with several thousand active users, so it's hard for me to say much about scaling. I would recommend having a moderation team if your instance is anything close to that size, though. It doesn't require that much in terms of hours, but it does need a commitment to have someone checking your reports and signups at least a few times every day, and keeping an eye on the local feed periodically.

            @thenexusofprivacy @andypiper

            thenexusofprivacy@infosec.exchangeT 1 Reply Last reply
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            • everydaymoggie@sfba.socialE everydaymoggie@sfba.social

              I don't do the tech side, but we'd be suffering if we didn't have a team with the relevant expertise.

              My only experience with the moderation side is on an instance with several thousand active users, so it's hard for me to say much about scaling. I would recommend having a moderation team if your instance is anything close to that size, though. It doesn't require that much in terms of hours, but it does need a commitment to have someone checking your reports and signups at least a few times every day, and keeping an eye on the local feed periodically.

              @thenexusofprivacy @andypiper

              thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
              thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
              thenexusofprivacy@infosec.exchange
              wrote sidst redigeret af
              #9

              Thanks again. Yeah, completely agree about the importance of getting a team in place on moderation side, and great description of what to think about up front. And these are great suggestions even for a much smaller instance. If I do a post about this, is it okay if I quote you?

              @EverydayMoggie

              1 Reply Last reply
              0
              • thenexusofprivacy@infosec.exchangeT thenexusofprivacy@infosec.exchange

                @andypiper (or anybody else ...)

                Somebody working with a non-profit that is considering starting up a Mastodon instance to use as part of an activism campaign asked me for a rough estimate of how time consuming it is to administer a mastodon instance. Good question! Is there a good wrteeup of this I can point them to?

                #MastoAdmin

                mastodonmigration@mastodon.onlineM This user is from outside of this forum
                mastodonmigration@mastodon.onlineM This user is from outside of this forum
                mastodonmigration@mastodon.online
                wrote sidst redigeret af
                #10

                @thenexusofprivacy @andypiper

                Here is the guide from @FediTips. it is very good and clear and has some discussion of moderation requirements.

                https://growyourown.services/making-your-own-mastodon-server-in-10-steps/

                thenexusofprivacy@infosec.exchangeT 1 Reply Last reply
                0
                • thenexusofprivacy@infosec.exchangeT thenexusofprivacy@infosec.exchange

                  @andypiper (or anybody else ...)

                  Somebody working with a non-profit that is considering starting up a Mastodon instance to use as part of an activism campaign asked me for a rough estimate of how time consuming it is to administer a mastodon instance. Good question! Is there a good wrteeup of this I can point them to?

                  #MastoAdmin

                  wizard@zeal.centerW This user is from outside of this forum
                  wizard@zeal.centerW This user is from outside of this forum
                  wizard@zeal.center
                  wrote sidst redigeret af
                  #11

                  @thenexusofprivacy I think the biggest factor is whether you have open signups or not.

                  My small instance has closed signups and it takes less than 1 hour a week in maintenance.

                  thenexusofprivacy@infosec.exchangeT 1 Reply Last reply
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                  • thenexusofprivacy@infosec.exchangeT thenexusofprivacy@infosec.exchange

                    @andypiper (or anybody else ...)

                    Somebody working with a non-profit that is considering starting up a Mastodon instance to use as part of an activism campaign asked me for a rough estimate of how time consuming it is to administer a mastodon instance. Good question! Is there a good wrteeup of this I can point them to?

                    #MastoAdmin

                    feditips@social.growyourown.servicesF This user is from outside of this forum
                    feditips@social.growyourown.servicesF This user is from outside of this forum
                    feditips@social.growyourown.services
                    wrote sidst redigeret af
                    #12

                    @thenexusofprivacy

                    If you use a managed hosting service, the hosting company will do all the techy stuff for you behind the scenes. Typical prices on managed hosting are 5-10 euros per month for a small instance including all the actual hosting costs too.

                    Running a private instance (i.e. not open for signups) is very easy because you don't have to moderate anything.

                    Running a public instance (where strangers can sign up) is a much bigger commitment because you have to moderate content.

                    thenexusofprivacy@infosec.exchangeT 1 Reply Last reply
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                    • feditips@social.growyourown.servicesF feditips@social.growyourown.services

                      @thenexusofprivacy

                      If you use a managed hosting service, the hosting company will do all the techy stuff for you behind the scenes. Typical prices on managed hosting are 5-10 euros per month for a small instance including all the actual hosting costs too.

                      Running a private instance (i.e. not open for signups) is very easy because you don't have to moderate anything.

                      Running a public instance (where strangers can sign up) is a much bigger commitment because you have to moderate content.

                      thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
                      thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
                      thenexusofprivacy@infosec.exchange
                      wrote sidst redigeret af
                      #13

                      thanks. Good point on not having open registration, I don't think they were planning on doing that but I'll stress the importance!

                      My initial response was that if they don't have an experienced sysadmin they'll almost certainly want to use a hosting service. That said I'm not sure about the costs of going that route if their posts get wide visibility -- I remember Marco Rogers needing a $39/month plan for a single-user instance -- but it still might be worth doing.

                      @FediTips

                      feditips@social.growyourown.servicesF 1 Reply Last reply
                      0
                      • wizard@zeal.centerW wizard@zeal.center

                        @thenexusofprivacy I think the biggest factor is whether you have open signups or not.

                        My small instance has closed signups and it takes less than 1 hour a week in maintenance.

                        thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
                        thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
                        thenexusofprivacy@infosec.exchange
                        wrote sidst redigeret af
                        #14

                        @wizard thanks, very good point. I don't think they're planning on having open registrations but I"ll stress the importance of that!

                        1 Reply Last reply
                        0
                        • mastodonmigration@mastodon.onlineM mastodonmigration@mastodon.online

                          @thenexusofprivacy @andypiper

                          Here is the guide from @FediTips. it is very good and clear and has some discussion of moderation requirements.

                          https://growyourown.services/making-your-own-mastodon-server-in-10-steps/

                          thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
                          thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
                          thenexusofprivacy@infosec.exchange
                          wrote sidst redigeret af
                          #15

                          Thanks!

                          @mastodonmigration

                          1 Reply Last reply
                          0
                          • thenexusofprivacy@infosec.exchangeT thenexusofprivacy@infosec.exchange

                            thanks. Good point on not having open registration, I don't think they were planning on doing that but I'll stress the importance!

                            My initial response was that if they don't have an experienced sysadmin they'll almost certainly want to use a hosting service. That said I'm not sure about the costs of going that route if their posts get wide visibility -- I remember Marco Rogers needing a $39/month plan for a single-user instance -- but it still might be worth doing.

                            @FediTips

                            feditips@social.growyourown.servicesF This user is from outside of this forum
                            feditips@social.growyourown.servicesF This user is from outside of this forum
                            feditips@social.growyourown.services
                            wrote sidst redigeret af
                            #16

                            @thenexusofprivacy

                            I don't think you need to pay that much for a single user instance on managed hosting unless you have hundreds of thousands of followers.

                            I'm not sure exactly what Rogers was doing but it's rare you would need that on here, at least not when you're starting out.

                            Going by mastohost's estimates that kind of price would be the equivalent of 500 active users: https://masto.host/pricing

                            julian@community.nodebb.orgJ 1 Reply Last reply
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                            • feditips@social.growyourown.servicesF feditips@social.growyourown.services

                              @thenexusofprivacy

                              I don't think you need to pay that much for a single user instance on managed hosting unless you have hundreds of thousands of followers.

                              I'm not sure exactly what Rogers was doing but it's rare you would need that on here, at least not when you're starting out.

                              Going by mastohost's estimates that kind of price would be the equivalent of 500 active users: https://masto.host/pricing

                              julian@community.nodebb.orgJ This user is from outside of this forum
                              julian@community.nodebb.orgJ This user is from outside of this forum
                              julian@community.nodebb.org
                              wrote sidst redigeret af
                              #17

                              feditips@social.growyourown.services thenexusofprivacy@infosec.exchange I think their estimates are on the conservative side.

                              It’s true that a single user instance can be hosted cheaply but regular things you do to fix federation issues will drive up costs.

                              For example, when I hosted with them I used a relay so that my content reach would expand. That drove up my disk usage costs to the tune of $20+ a month.

                              1 Reply Last reply
                              0
                              • feditips@social.growyourown.servicesF This user is from outside of this forum
                                feditips@social.growyourown.servicesF This user is from outside of this forum
                                feditips@social.growyourown.services
                                wrote sidst redigeret af feditips@social.growyourown.services
                                #18

                                @julian @thenexusofprivacy

                                If you're using a general non-topic relay, that will hugely increase how much storage you need, yeah. (You might want to switch to a topic-specific relay instead? Apologies if this is patronising, I don't know how well it is known 😳 )

                                They're doing an activist campaign to reach people rather than populate their own home timelines, so a relay might not be needed? They would mainly be trying to get their posts to other people rather than pull in other people's posts?

                                1 Reply Last reply
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