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  3. If you don't want your Mullvad fees going to fund neo-Nazis - or @mozilla VPN fees, which is rebranded Mullvad - cancel and get a refund immediately

If you don't want your Mullvad fees going to fund neo-Nazis - or @mozilla VPN fees, which is rebranded Mullvad - cancel and get a refund immediately

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  • davidgerard@circumstances.runD davidgerard@circumstances.run

    If you don't want your Mullvad fees going to fund neo-Nazis - or @mozilla VPN fees, which is rebranded Mullvad - cancel and get a refund immediately

    that's whose "free speech" the official account is talking about here, and that's where your fees go to

    EDIT: Mullvad has a 14 day refund policy. But the message below is a direct call to ask for a refund if you don't want to give money to Nazis.

    If Mullvad refuse a refund, call your consumer protection agency. And reverse credit card charges on the basis of deceptive refund policy representations. It's not like you ever want to be a Mullvad customer again.

    archive copy of Mullvad statement: https://web.archive.org/web/20260627172939/https://mastodon.online/@mullvadnet/116822244689326681

    gourd@indiepocalypse.socialG This user is from outside of this forum
    gourd@indiepocalypse.socialG This user is from outside of this forum
    gourd@indiepocalypse.social
    wrote sidst redigeret af
    #2

    @davidgerard unfortunately their refund policy they're bringing up is "paid in the last 14 days"

    so a lot of people can't get shit

    davidgerard@circumstances.runD estelle4565@masto.nuE 2 Replies Last reply
    0
    • gourd@indiepocalypse.socialG gourd@indiepocalypse.social

      @davidgerard unfortunately their refund policy they're bringing up is "paid in the last 14 days"

      so a lot of people can't get shit

      davidgerard@circumstances.runD This user is from outside of this forum
      davidgerard@circumstances.runD This user is from outside of this forum
      davidgerard@circumstances.run
      wrote sidst redigeret af
      #3

      @gourd guess we'll just have to take it out of their hide then

      call for a refund anyway. "your official mastodon said to demand a refund if we don't want to give money to Nazis". hit consumer protection. reverse credit card charges on the basis of deceptive conduct.

      onedawnconstant@climatejustice.socialO witchgirls@woof.techW 2 Replies Last reply
      0
      • davidgerard@circumstances.runD davidgerard@circumstances.run

        If you don't want your Mullvad fees going to fund neo-Nazis - or @mozilla VPN fees, which is rebranded Mullvad - cancel and get a refund immediately

        that's whose "free speech" the official account is talking about here, and that's where your fees go to

        EDIT: Mullvad has a 14 day refund policy. But the message below is a direct call to ask for a refund if you don't want to give money to Nazis.

        If Mullvad refuse a refund, call your consumer protection agency. And reverse credit card charges on the basis of deceptive refund policy representations. It's not like you ever want to be a Mullvad customer again.

        archive copy of Mullvad statement: https://web.archive.org/web/20260627172939/https://mastodon.online/@mullvadnet/116822244689326681

        aaron@social.caskey-demaret.seA This user is from outside of this forum
        aaron@social.caskey-demaret.seA This user is from outside of this forum
        aaron@social.caskey-demaret.se
        wrote sidst redigeret af
        #4

        @davidgerard @mozilla Screenshoted for when they inevitably take it down...

        davidgerard@circumstances.runD aaron@social.caskey-demaret.seA 2 Replies Last reply
        0
        • davidgerard@circumstances.runD davidgerard@circumstances.run

          If you don't want your Mullvad fees going to fund neo-Nazis - or @mozilla VPN fees, which is rebranded Mullvad - cancel and get a refund immediately

          that's whose "free speech" the official account is talking about here, and that's where your fees go to

          EDIT: Mullvad has a 14 day refund policy. But the message below is a direct call to ask for a refund if you don't want to give money to Nazis.

          If Mullvad refuse a refund, call your consumer protection agency. And reverse credit card charges on the basis of deceptive refund policy representations. It's not like you ever want to be a Mullvad customer again.

          archive copy of Mullvad statement: https://web.archive.org/web/20260627172939/https://mastodon.online/@mullvadnet/116822244689326681

          cynaq@beige.partyC This user is from outside of this forum
          cynaq@beige.partyC This user is from outside of this forum
          cynaq@beige.party
          wrote sidst redigeret af
          #5

          @davidgerard @mullvadnet

          “free speech, information and privacy”

          Just not free movement. Apparently that’s a bridge too far for these “freedom” fighters.

          1 Reply Last reply
          0
          • aaron@social.caskey-demaret.seA aaron@social.caskey-demaret.se

            @davidgerard @mozilla Screenshoted for when they inevitably take it down...

            davidgerard@circumstances.runD This user is from outside of this forum
            davidgerard@circumstances.runD This user is from outside of this forum
            davidgerard@circumstances.run
            wrote sidst redigeret af
            #6

            @aaron @mozilla

            https://web.archive.org/web/20260627172939/https://mastodon.online/@mullvadnet/116822244689326681

            1 Reply Last reply
            0
            • davidgerard@circumstances.runD davidgerard@circumstances.run

              If you don't want your Mullvad fees going to fund neo-Nazis - or @mozilla VPN fees, which is rebranded Mullvad - cancel and get a refund immediately

              that's whose "free speech" the official account is talking about here, and that's where your fees go to

              EDIT: Mullvad has a 14 day refund policy. But the message below is a direct call to ask for a refund if you don't want to give money to Nazis.

              If Mullvad refuse a refund, call your consumer protection agency. And reverse credit card charges on the basis of deceptive refund policy representations. It's not like you ever want to be a Mullvad customer again.

              archive copy of Mullvad statement: https://web.archive.org/web/20260627172939/https://mastodon.online/@mullvadnet/116822244689326681

              disorderlyf@todon.euD This user is from outside of this forum
              disorderlyf@todon.euD This user is from outside of this forum
              disorderlyf@todon.eu
              wrote sidst redigeret af
              #7

              @davidgerard @mozilla Currently looking into alternatives before I pull the trigger. Thankfully, if they don't refund it, the worst they're getting from me is another €5

              Edit for clarification: Card used to pay is an American one, so I don't expect to get anywhere with a chargeback or with a CFPB complaint.

              1 Reply Last reply
              0
              • davidgerard@circumstances.runD davidgerard@circumstances.run

                If you don't want your Mullvad fees going to fund neo-Nazis - or @mozilla VPN fees, which is rebranded Mullvad - cancel and get a refund immediately

                that's whose "free speech" the official account is talking about here, and that's where your fees go to

                EDIT: Mullvad has a 14 day refund policy. But the message below is a direct call to ask for a refund if you don't want to give money to Nazis.

                If Mullvad refuse a refund, call your consumer protection agency. And reverse credit card charges on the basis of deceptive refund policy representations. It's not like you ever want to be a Mullvad customer again.

                archive copy of Mullvad statement: https://web.archive.org/web/20260627172939/https://mastodon.online/@mullvadnet/116822244689326681

                m@blat.atM This user is from outside of this forum
                m@blat.atM This user is from outside of this forum
                m@blat.at
                wrote sidst redigeret af
                #8

                @davidgerard @mozilla God, the sanctimonious bullshit about fighting for freedom of speech and free expression and welcoming anyone who shares those values is like the worst "oops, we got caught supporting Nazis" greatest hits tape ever.

                1 Reply Last reply
                0
                • davidgerard@circumstances.runD davidgerard@circumstances.run

                  If you don't want your Mullvad fees going to fund neo-Nazis - or @mozilla VPN fees, which is rebranded Mullvad - cancel and get a refund immediately

                  that's whose "free speech" the official account is talking about here, and that's where your fees go to

                  EDIT: Mullvad has a 14 day refund policy. But the message below is a direct call to ask for a refund if you don't want to give money to Nazis.

                  If Mullvad refuse a refund, call your consumer protection agency. And reverse credit card charges on the basis of deceptive refund policy representations. It's not like you ever want to be a Mullvad customer again.

                  archive copy of Mullvad statement: https://web.archive.org/web/20260627172939/https://mastodon.online/@mullvadnet/116822244689326681

                  K This user is from outside of this forum
                  K This user is from outside of this forum
                  kerplunk@mastodon.scot
                  wrote sidst redigeret af
                  #9

                  @davidgerard @mozilla
                  Mullvad is a political company fighting for free speech, free information and privacy,

                  No part of that statement rejects support for nazis. It is just stinky word bending Hogwash.

                  The only part of that statement I believe is
                  Mullvad is a Political company.
                  Away from the crap.

                  and fighting for a free speech and information platform for nazis.

                  ehproque@neopaquita.esE 1 Reply Last reply
                  0
                  • davidgerard@circumstances.runD davidgerard@circumstances.run

                    If you don't want your Mullvad fees going to fund neo-Nazis - or @mozilla VPN fees, which is rebranded Mullvad - cancel and get a refund immediately

                    that's whose "free speech" the official account is talking about here, and that's where your fees go to

                    EDIT: Mullvad has a 14 day refund policy. But the message below is a direct call to ask for a refund if you don't want to give money to Nazis.

                    If Mullvad refuse a refund, call your consumer protection agency. And reverse credit card charges on the basis of deceptive refund policy representations. It's not like you ever want to be a Mullvad customer again.

                    archive copy of Mullvad statement: https://web.archive.org/web/20260627172939/https://mastodon.online/@mullvadnet/116822244689326681

                    gourd@indiepocalypse.socialG This user is from outside of this forum
                    gourd@indiepocalypse.socialG This user is from outside of this forum
                    gourd@indiepocalypse.social
                    wrote sidst redigeret af
                    #10

                    @davidgerard It's also probably worth pressuring Mozilla over this.

                    My faith in Mozilla is approximately... none... but it could work.

                    1 Reply Last reply
                    0
                    • davidgerard@circumstances.runD davidgerard@circumstances.run

                      If you don't want your Mullvad fees going to fund neo-Nazis - or @mozilla VPN fees, which is rebranded Mullvad - cancel and get a refund immediately

                      that's whose "free speech" the official account is talking about here, and that's where your fees go to

                      EDIT: Mullvad has a 14 day refund policy. But the message below is a direct call to ask for a refund if you don't want to give money to Nazis.

                      If Mullvad refuse a refund, call your consumer protection agency. And reverse credit card charges on the basis of deceptive refund policy representations. It's not like you ever want to be a Mullvad customer again.

                      archive copy of Mullvad statement: https://web.archive.org/web/20260627172939/https://mastodon.online/@mullvadnet/116822244689326681

                      zm@kolektiva.socialZ This user is from outside of this forum
                      zm@kolektiva.socialZ This user is from outside of this forum
                      zm@kolektiva.social
                      wrote sidst redigeret af
                      #11

                      @davidgerard
                      You can bet your ass it's going to be used to deanonymize people's traffic for the benefit of Nazis. Bank on it

                      1 Reply Last reply
                      0
                      • aaron@social.caskey-demaret.seA aaron@social.caskey-demaret.se

                        @davidgerard @mozilla Screenshoted for when they inevitably take it down...

                        aaron@social.caskey-demaret.seA This user is from outside of this forum
                        aaron@social.caskey-demaret.seA This user is from outside of this forum
                        aaron@social.caskey-demaret.se
                        wrote sidst redigeret af
                        #12

                        @davidgerard @mozilla Well given they're spamming that drivel to anyone who criticises them, or asks for a refund, I guess they think they have a rock solid response here that convinces everyone of how wonderfully enlightened they are.

                        1 Reply Last reply
                        0
                        • davidgerard@circumstances.runD davidgerard@circumstances.run

                          If you don't want your Mullvad fees going to fund neo-Nazis - or @mozilla VPN fees, which is rebranded Mullvad - cancel and get a refund immediately

                          that's whose "free speech" the official account is talking about here, and that's where your fees go to

                          EDIT: Mullvad has a 14 day refund policy. But the message below is a direct call to ask for a refund if you don't want to give money to Nazis.

                          If Mullvad refuse a refund, call your consumer protection agency. And reverse credit card charges on the basis of deceptive refund policy representations. It's not like you ever want to be a Mullvad customer again.

                          archive copy of Mullvad statement: https://web.archive.org/web/20260627172939/https://mastodon.online/@mullvadnet/116822244689326681

                          jonpsp@mstdn.socialJ This user is from outside of this forum
                          jonpsp@mstdn.socialJ This user is from outside of this forum
                          jonpsp@mstdn.social
                          wrote sidst redigeret af
                          #13

                          @davidgerard

                          > Mullvad has a 14 day refund policy

                          Mullvad claim to delete your payment information quickly, hence the short refund period. They say this is so they don't know who their customers are. So this will be a good test of their data retention policy.

                          1 Reply Last reply
                          0
                          • davidgerard@circumstances.runD davidgerard@circumstances.run

                            If you don't want your Mullvad fees going to fund neo-Nazis - or @mozilla VPN fees, which is rebranded Mullvad - cancel and get a refund immediately

                            that's whose "free speech" the official account is talking about here, and that's where your fees go to

                            EDIT: Mullvad has a 14 day refund policy. But the message below is a direct call to ask for a refund if you don't want to give money to Nazis.

                            If Mullvad refuse a refund, call your consumer protection agency. And reverse credit card charges on the basis of deceptive refund policy representations. It's not like you ever want to be a Mullvad customer again.

                            archive copy of Mullvad statement: https://web.archive.org/web/20260627172939/https://mastodon.online/@mullvadnet/116822244689326681

                            thomasareed@infosec.exchangeT This user is from outside of this forum
                            thomasareed@infosec.exchangeT This user is from outside of this forum
                            thomasareed@infosec.exchange
                            wrote sidst redigeret af
                            #14

                            @davidgerard @mozilla @Viss This is why we can’t have nice things. 😔 Mullvad was the only VPN I knew of with a truly private service. So many other VPNs are absolute garbage that keep data on you and use misleading marketing.

                            So what’s the alternative now?

                            viss@mastodon.socialV vandefiets@social.vivaldi.netV boltx@mastodon.socialB 3 Replies Last reply
                            0
                            • thomasareed@infosec.exchangeT thomasareed@infosec.exchange

                              @davidgerard @mozilla @Viss This is why we can’t have nice things. 😔 Mullvad was the only VPN I knew of with a truly private service. So many other VPNs are absolute garbage that keep data on you and use misleading marketing.

                              So what’s the alternative now?

                              viss@mastodon.socialV This user is from outside of this forum
                              viss@mastodon.socialV This user is from outside of this forum
                              viss@mastodon.social
                              wrote sidst redigeret af
                              #15

                              @thomasareed @davidgerard @mozilla i have a hardware firewall in a colo on 10 gig copper, and its my endpoint. ive given a few friends access to it so they can be afforded the same "be on a vpn when you leave the house" setup I have. the alternative is you either build your own vpn infra, or you use a friends.

                              1 Reply Last reply
                              0
                              • thomasareed@infosec.exchangeT thomasareed@infosec.exchange

                                @davidgerard @mozilla @Viss This is why we can’t have nice things. 😔 Mullvad was the only VPN I knew of with a truly private service. So many other VPNs are absolute garbage that keep data on you and use misleading marketing.

                                So what’s the alternative now?

                                vandefiets@social.vivaldi.netV This user is from outside of this forum
                                vandefiets@social.vivaldi.netV This user is from outside of this forum
                                vandefiets@social.vivaldi.net
                                wrote sidst redigeret af
                                #16

                                @thomasareed @davidgerard @mozilla @Viss I was thinking about nym as an alternative, but it seems something new

                                jase@mastodon.artJ 1 Reply Last reply
                                0
                                • K kerplunk@mastodon.scot

                                  @davidgerard @mozilla
                                  Mullvad is a political company fighting for free speech, free information and privacy,

                                  No part of that statement rejects support for nazis. It is just stinky word bending Hogwash.

                                  The only part of that statement I believe is
                                  Mullvad is a Political company.
                                  Away from the crap.

                                  and fighting for a free speech and information platform for nazis.

                                  ehproque@neopaquita.esE This user is from outside of this forum
                                  ehproque@neopaquita.esE This user is from outside of this forum
                                  ehproque@neopaquita.es
                                  wrote sidst redigeret af
                                  #17

                                  @Kerplunk yeah Nazis are famously supportive of freedom of expression, it's just logical to defend them if you value freedom of expression! @davidgerard @mozilla

                                  K 1 Reply Last reply
                                  0
                                  • davidgerard@circumstances.runD davidgerard@circumstances.run

                                    If you don't want your Mullvad fees going to fund neo-Nazis - or @mozilla VPN fees, which is rebranded Mullvad - cancel and get a refund immediately

                                    that's whose "free speech" the official account is talking about here, and that's where your fees go to

                                    EDIT: Mullvad has a 14 day refund policy. But the message below is a direct call to ask for a refund if you don't want to give money to Nazis.

                                    If Mullvad refuse a refund, call your consumer protection agency. And reverse credit card charges on the basis of deceptive refund policy representations. It's not like you ever want to be a Mullvad customer again.

                                    archive copy of Mullvad statement: https://web.archive.org/web/20260627172939/https://mastodon.online/@mullvadnet/116822244689326681

                                    unsightly3055@universeodon.comU This user is from outside of this forum
                                    unsightly3055@universeodon.comU This user is from outside of this forum
                                    unsightly3055@universeodon.com
                                    wrote sidst redigeret af
                                    #18

                                    @davidgerard @mozilla I would really love it if I could go ONE YEAR without having to change providers because they can't provide a safe/secure product or are paying lip service to their stated goals. Good thing I started putting calendar reminders for when these services expire so I can pivot.

                                    1 Reply Last reply
                                    0
                                    • davidgerard@circumstances.runD davidgerard@circumstances.run

                                      If you don't want your Mullvad fees going to fund neo-Nazis - or @mozilla VPN fees, which is rebranded Mullvad - cancel and get a refund immediately

                                      that's whose "free speech" the official account is talking about here, and that's where your fees go to

                                      EDIT: Mullvad has a 14 day refund policy. But the message below is a direct call to ask for a refund if you don't want to give money to Nazis.

                                      If Mullvad refuse a refund, call your consumer protection agency. And reverse credit card charges on the basis of deceptive refund policy representations. It's not like you ever want to be a Mullvad customer again.

                                      archive copy of Mullvad statement: https://web.archive.org/web/20260627172939/https://mastodon.online/@mullvadnet/116822244689326681

                                      alice@lgbtqia.spaceA This user is from outside of this forum
                                      alice@lgbtqia.spaceA This user is from outside of this forum
                                      alice@lgbtqia.space
                                      wrote sidst redigeret af
                                      #19

                                      @davidgerard well fuck. Pulling the "respecting differences of opinion" card is such a weak-ass move.

                                      Fuck the far right (by whatever name), and fuck all its supporters.

                                      @mozilla

                                      miss_rodent@girlcock.clubM 1 Reply Last reply
                                      0
                                      • alice@lgbtqia.spaceA alice@lgbtqia.space

                                        @davidgerard well fuck. Pulling the "respecting differences of opinion" card is such a weak-ass move.

                                        Fuck the far right (by whatever name), and fuck all its supporters.

                                        @mozilla

                                        miss_rodent@girlcock.clubM This user is from outside of this forum
                                        miss_rodent@girlcock.clubM This user is from outside of this forum
                                        miss_rodent@girlcock.club
                                        wrote sidst redigeret af
                                        #20

                                        @alice @davidgerard 'respect differences of opinion' is great to a point, but, the paradox of tolerance ('nazi bar problem' and similar) has been a known issue since the 1940's (with some ideas in that vein as far back as the start of the 1800s at least) -.- so, weak and also has decades of analysis and argument around it that generally goes unaddressed by those invoking it...

                                        miss_rodent@girlcock.clubM 1 Reply Last reply
                                        0
                                        • davidgerard@circumstances.runD davidgerard@circumstances.run

                                          If you don't want your Mullvad fees going to fund neo-Nazis - or @mozilla VPN fees, which is rebranded Mullvad - cancel and get a refund immediately

                                          that's whose "free speech" the official account is talking about here, and that's where your fees go to

                                          EDIT: Mullvad has a 14 day refund policy. But the message below is a direct call to ask for a refund if you don't want to give money to Nazis.

                                          If Mullvad refuse a refund, call your consumer protection agency. And reverse credit card charges on the basis of deceptive refund policy representations. It's not like you ever want to be a Mullvad customer again.

                                          archive copy of Mullvad statement: https://web.archive.org/web/20260627172939/https://mastodon.online/@mullvadnet/116822244689326681

                                          mraptronym@mastodon.socialM This user is from outside of this forum
                                          mraptronym@mastodon.socialM This user is from outside of this forum
                                          mraptronym@mastodon.social
                                          wrote sidst redigeret af
                                          #21

                                          @davidgerard @mozilla that is rough to hear. Welp, time to find a new VPN.

                                          1 Reply Last reply
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