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Huh. Just chatted in person with someone who's been on #mastodon for a while, now, who honestly thought that all the Mastodon domains were run by Mastodon. And having a different domain was, like, just a vanity thing to look cool. It only came up because they were complaining about an issue they were having, and they were on a smaller server (not naming it for anonymity), so I suggested contacting their server admin about the problem. I was surprised when they answered "Dude nobody at big companies reads those reports. It just all goes to AI or whatever." It took some actual convincing to get them to believe that the server they're on does, in fact, have a living breathing human admin who can be talked to.
Anyway, folks, support your #fediverse server admins and moderators. With money, where you can. They're almost certainly getting messages from users who think that reporting things to an admin here is exactly like reporting stuff to Facebook or Google. IE: screaming at a giant faceless entity who's never going to care or do anything about whatever your problem is.@fastfinge Kinda makes me wonder if this person actually reads anything or talks to anyone, because federation is a major thing people talk about here. Also, the owner's name should be on the page when you sign up, but I can understand how a person could forget that.
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@fastfinge Kinda makes me wonder if this person actually reads anything or talks to anyone, because federation is a major thing people talk about here. Also, the owner's name should be on the page when you sign up, but I can understand how a person could forget that.
@Fragglemuppet They talk more about politics than technical stuff. And yeah, it sort of is, but it's much less visible on mobile. Also: remember Myspace Tom? Just because some username and profile photo is shown to you, that doesn't mean they're someone you can interact with. At least not on the big corporate social media. -
@Fragglemuppet They talk more about politics than technical stuff. And yeah, it sort of is, but it's much less visible on mobile. Also: remember Myspace Tom? Just because some username and profile photo is shown to you, that doesn't mean they're someone you can interact with. At least not on the big corporate social media.
@fastfinge Lol, was never on Myspace, but I know what you mean.
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Huh. Just chatted in person with someone who's been on #mastodon for a while, now, who honestly thought that all the Mastodon domains were run by Mastodon. And having a different domain was, like, just a vanity thing to look cool. It only came up because they were complaining about an issue they were having, and they were on a smaller server (not naming it for anonymity), so I suggested contacting their server admin about the problem. I was surprised when they answered "Dude nobody at big companies reads those reports. It just all goes to AI or whatever." It took some actual convincing to get them to believe that the server they're on does, in fact, have a living breathing human admin who can be talked to.
Anyway, folks, support your #fediverse server admins and moderators. With money, where you can. They're almost certainly getting messages from users who think that reporting things to an admin here is exactly like reporting stuff to Facebook or Google. IE: screaming at a giant faceless entity who's never going to care or do anything about whatever your problem is.@fastfinge How did the person react when you told them, that the servers are run by several thousand people mostly with their own money? Have you also told that there is more than only Mastodon, but some dozen other systems as well? -
Huh. Just chatted in person with someone who's been on #mastodon for a while, now, who honestly thought that all the Mastodon domains were run by Mastodon. And having a different domain was, like, just a vanity thing to look cool. It only came up because they were complaining about an issue they were having, and they were on a smaller server (not naming it for anonymity), so I suggested contacting their server admin about the problem. I was surprised when they answered "Dude nobody at big companies reads those reports. It just all goes to AI or whatever." It took some actual convincing to get them to believe that the server they're on does, in fact, have a living breathing human admin who can be talked to.
Anyway, folks, support your #fediverse server admins and moderators. With money, where you can. They're almost certainly getting messages from users who think that reporting things to an admin here is exactly like reporting stuff to Facebook or Google. IE: screaming at a giant faceless entity who's never going to care or do anything about whatever your problem is.@fastfinge Gosh. Interesting to know of such misconceptions, thanks for reporting!
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Huh. Just chatted in person with someone who's been on #mastodon for a while, now, who honestly thought that all the Mastodon domains were run by Mastodon. And having a different domain was, like, just a vanity thing to look cool. It only came up because they were complaining about an issue they were having, and they were on a smaller server (not naming it for anonymity), so I suggested contacting their server admin about the problem. I was surprised when they answered "Dude nobody at big companies reads those reports. It just all goes to AI or whatever." It took some actual convincing to get them to believe that the server they're on does, in fact, have a living breathing human admin who can be talked to.
Anyway, folks, support your #fediverse server admins and moderators. With money, where you can. They're almost certainly getting messages from users who think that reporting things to an admin here is exactly like reporting stuff to Facebook or Google. IE: screaming at a giant faceless entity who's never going to care or do anything about whatever your problem is.@fastfinge@fed.interfree.ca This also applies to all other software and its instances.
Support your instances; they are your home, where you want to feel comfortable. -
Huh. Just chatted in person with someone who's been on #mastodon for a while, now, who honestly thought that all the Mastodon domains were run by Mastodon. And having a different domain was, like, just a vanity thing to look cool. It only came up because they were complaining about an issue they were having, and they were on a smaller server (not naming it for anonymity), so I suggested contacting their server admin about the problem. I was surprised when they answered "Dude nobody at big companies reads those reports. It just all goes to AI or whatever." It took some actual convincing to get them to believe that the server they're on does, in fact, have a living breathing human admin who can be talked to.
Anyway, folks, support your #fediverse server admins and moderators. With money, where you can. They're almost certainly getting messages from users who think that reporting things to an admin here is exactly like reporting stuff to Facebook or Google. IE: screaming at a giant faceless entity who's never going to care or do anything about whatever your problem is.@fastfinge I’m forever grateful for my actual human admin @futzle
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@fastfinge I’m forever grateful for my actual human admin @futzle
@ben_hr @fastfinge I dunno, have you seen how many em dashes I use?
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Huh. Just chatted in person with someone who's been on #mastodon for a while, now, who honestly thought that all the Mastodon domains were run by Mastodon. And having a different domain was, like, just a vanity thing to look cool. It only came up because they were complaining about an issue they were having, and they were on a smaller server (not naming it for anonymity), so I suggested contacting their server admin about the problem. I was surprised when they answered "Dude nobody at big companies reads those reports. It just all goes to AI or whatever." It took some actual convincing to get them to believe that the server they're on does, in fact, have a living breathing human admin who can be talked to.
Anyway, folks, support your #fediverse server admins and moderators. With money, where you can. They're almost certainly getting messages from users who think that reporting things to an admin here is exactly like reporting stuff to Facebook or Google. IE: screaming at a giant faceless entity who's never going to care or do anything about whatever your problem is.@fastfinge IMO this is partially a consequence of decisions made by “Mastodon the company” to deliberately and closely tie a Mastodon “brand” to the code base, such that even their design choices around colours and fonts can be tricky for admins to change.
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Huh. Just chatted in person with someone who's been on #mastodon for a while, now, who honestly thought that all the Mastodon domains were run by Mastodon. And having a different domain was, like, just a vanity thing to look cool. It only came up because they were complaining about an issue they were having, and they were on a smaller server (not naming it for anonymity), so I suggested contacting their server admin about the problem. I was surprised when they answered "Dude nobody at big companies reads those reports. It just all goes to AI or whatever." It took some actual convincing to get them to believe that the server they're on does, in fact, have a living breathing human admin who can be talked to.
Anyway, folks, support your #fediverse server admins and moderators. With money, where you can. They're almost certainly getting messages from users who think that reporting things to an admin here is exactly like reporting stuff to Facebook or Google. IE: screaming at a giant faceless entity who's never going to care or do anything about whatever your problem is.This is what I'm always saying; only a small minority care about the nuts and bolts of this stuff. People are just are not interested.
Flooding new people with obscure information about the "benefits" of small servers is not only a waste of time, it's not needlessly confusing.
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