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  3. Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce.

Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce.

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  • gossithedog@cyberplace.socialG gossithedog@cyberplace.social

    In an era where companies need to become more efficient and diverse they’ve basically picked the least efficient way to do it, with the biggest risks and highest costs - because everybody else is doing it.

    I know somebody at one of the big 4 who has written something in Claude that prompts Claude each twenty minutes for a question, then feeds Claude’s question back into Claude to use their tokens - because token usage is factored into employee evaluations. What are we even doing.

    nazokiyoubinbou@urusai.socialN This user is from outside of this forum
    nazokiyoubinbou@urusai.socialN This user is from outside of this forum
    nazokiyoubinbou@urusai.social
    wrote sidst redigeret af
    #57

    @GossiTheDog CEOs and board members were sold the scam that LLMs would magically turn into AI someday and that it would, in turn, successfully replace all human employees (except them of course!) They love the idea of eliminating humans ­— or at least eliminating paying them.

    I think, though, the most impressive thing is most of the scammers actually are sniffing their own fumes and believe the same ridiculousness. They actually don't understand the nature of their own product... Which... I guess isn't so unusual for people like these, but darn it's a heck of a crazy thing to watch happen. People who know nothing selling to people who know nothing. And all either side truly needs to do is just frigging ask someone who understands the tech. It can be useful, but not like this.

    1 Reply Last reply
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    • xan@xantronix.socialX xan@xantronix.social

      @bontchev @GossiTheDog Why would your hypothetical employee have become annoyed with you?

      bontchev@infosec.exchangeB This user is from outside of this forum
      bontchev@infosec.exchangeB This user is from outside of this forum
      bontchev@infosec.exchange
      wrote sidst redigeret af
      #58

      @xan @GossiTheDog Because I'm an annoying person. Pedantic, insisting on excellence, working long and odd hours, with a sarcastic sense of humor, etc.

      1 Reply Last reply
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      • malwareminigun@infosec.exchangeM malwareminigun@infosec.exchange

        @bontchev Claude with effectively unlimited usage isn't going to stay $180/year for long. When they do usage based billing like everyone else has been forced to do it's really easy to have a 2 sentence input that costs $100

        (It still might be cheaper than hiring a developer but it is still very expensive)

        bontchev@infosec.exchangeB This user is from outside of this forum
        bontchev@infosec.exchangeB This user is from outside of this forum
        bontchev@infosec.exchange
        wrote sidst redigeret af
        #59

        @malwareminigun You might be right but I'm talking about the right now, not about the future. And even before the boss bought me the Pro subscription, I managed to do quite a lot of work with the free version, which offers like 9 times less tokens per 5-hour session.

        malwareminigun@infosec.exchangeM grandmasterbash@chaos.socialG 2 Replies Last reply
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        • bontchev@infosec.exchangeB bontchev@infosec.exchange

          @malwareminigun You might be right but I'm talking about the right now, not about the future. And even before the boss bought me the Pro subscription, I managed to do quite a lot of work with the free version, which offers like 9 times less tokens per 5-hour session.

          malwareminigun@infosec.exchangeM This user is from outside of this forum
          malwareminigun@infosec.exchangeM This user is from outside of this forum
          malwareminigun@infosec.exchange
          wrote sidst redigeret af
          #60

          @bontchev the future in question is months not years away. It's already here for pretty much every other provider. The ~$1 Trillion that was spent on hardware to power this stuff isn't getting paid back at $200/user/year

          bontchev@infosec.exchangeB 1 Reply Last reply
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          • malwareminigun@infosec.exchangeM malwareminigun@infosec.exchange

            @bontchev the future in question is months not years away. It's already here for pretty much every other provider. The ~$1 Trillion that was spent on hardware to power this stuff isn't getting paid back at $200/user/year

            bontchev@infosec.exchangeB This user is from outside of this forum
            bontchev@infosec.exchangeB This user is from outside of this forum
            bontchev@infosec.exchange
            wrote sidst redigeret af
            #61

            @malwareminigun That might be so but I was talking about the *now*. And now, Claude is perfectly affordable for what it can do. When it becomes too expensive, I'll stop using it.

            malwareminigun@infosec.exchangeM 1 Reply Last reply
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            • bontchev@infosec.exchangeB bontchev@infosec.exchange

              @malwareminigun That might be so but I was talking about the *now*. And now, Claude is perfectly affordable for what it can do. When it becomes too expensive, I'll stop using it.

              malwareminigun@infosec.exchangeM This user is from outside of this forum
              malwareminigun@infosec.exchangeM This user is from outside of this forum
              malwareminigun@infosec.exchange
              wrote sidst redigeret af
              #62

              @bontchev you're missing the point. This thread started with people talking about how AI was crazy expensive, and you saying, in my experience, it's cheap. The reason it's cheap for you right now is you're using a setup that subsidizes the crap out of it. Anyone using a path that doesn't have such subsidy is currently paying for it and it's not cheap. Those folks are paying those costs right now.

              I'm not saying it's valueless, or don't use it, or you should change anything about what you are doing right now, i'm explaining why people are saying it's expensive. The employee at the beginning of this thread is easily costing a $1000 a day, just in AI usage.

              bontchev@infosec.exchangeB 1 Reply Last reply
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              • spartan_1986@infosec.exchangeS spartan_1986@infosec.exchange

                @GossiTheDog PS: we did raise these concerns when management announced everyone was getting Copilot. Took months (and months) to get them to agree to a test. “No one will be able to see anything they don’t already have access to,” they said.🤷‍♂️

                Yes. Exactly.

                darryl@toot.communityD This user is from outside of this forum
                darryl@toot.communityD This user is from outside of this forum
                darryl@toot.community
                wrote sidst redigeret af
                #63

                @Spartan_1986 @GossiTheDog A lot easier to *find* the stuff that you have access to but shouldn’t.

                1 Reply Last reply
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                • spartan_1986@infosec.exchangeS spartan_1986@infosec.exchange

                  @GossiTheDog And then there is the non-monetary costs. We recently completed our first penetration test against Copilot in my corp and to say we found a lot of secret and confidential stuff out there just for the prompting is an understatement. The company totally believed Microsoft when they said everything would be safe guarded, yet I personally found a document with every marketing service account name and password. Vender contracts, company secrets, legal documents: we found it all. Copilot in a corporate environment is the single largest amplifier of poor IAM configurations. It is the largest insider threat I’ve ever seen.

                  n_dimension@infosec.exchangeN This user is from outside of this forum
                  n_dimension@infosec.exchangeN This user is from outside of this forum
                  n_dimension@infosec.exchange
                  wrote sidst redigeret af
                  #64

                  @Spartan_1986 @GossiTheDog

                  Parameters of the test?

                  And as it in the compartmentalised corpo environment or public?

                  1 Reply Last reply
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                  • gossithedog@cyberplace.socialG gossithedog@cyberplace.social

                    In an era where companies need to become more efficient and diverse they’ve basically picked the least efficient way to do it, with the biggest risks and highest costs - because everybody else is doing it.

                    I know somebody at one of the big 4 who has written something in Claude that prompts Claude each twenty minutes for a question, then feeds Claude’s question back into Claude to use their tokens - because token usage is factored into employee evaluations. What are we even doing.

                    cshishido@infosec.exchangeC This user is from outside of this forum
                    cshishido@infosec.exchangeC This user is from outside of this forum
                    cshishido@infosec.exchange
                    wrote sidst redigeret af
                    #65

                    @GossiTheDog That sounds like reinforcement training to me. /s

                    1 Reply Last reply
                    0
                    • spartan_1986@infosec.exchangeS spartan_1986@infosec.exchange

                      @GossiTheDog And then there is the non-monetary costs. We recently completed our first penetration test against Copilot in my corp and to say we found a lot of secret and confidential stuff out there just for the prompting is an understatement. The company totally believed Microsoft when they said everything would be safe guarded, yet I personally found a document with every marketing service account name and password. Vender contracts, company secrets, legal documents: we found it all. Copilot in a corporate environment is the single largest amplifier of poor IAM configurations. It is the largest insider threat I’ve ever seen.

                      avirr@sfba.socialA This user is from outside of this forum
                      avirr@sfba.socialA This user is from outside of this forum
                      avirr@sfba.social
                      wrote sidst redigeret af
                      #66

                      @Spartan_1986 @GossiTheDog The obscurity is gone

                      1 Reply Last reply
                      0
                      • gossithedog@cyberplace.socialG gossithedog@cyberplace.social

                        In an era where companies need to become more efficient and diverse they’ve basically picked the least efficient way to do it, with the biggest risks and highest costs - because everybody else is doing it.

                        I know somebody at one of the big 4 who has written something in Claude that prompts Claude each twenty minutes for a question, then feeds Claude’s question back into Claude to use their tokens - because token usage is factored into employee evaluations. What are we even doing.

                        lightfighter@infosec.exchangeL This user is from outside of this forum
                        lightfighter@infosec.exchangeL This user is from outside of this forum
                        lightfighter@infosec.exchange
                        wrote sidst redigeret af
                        #67

                        @GossiTheDog The security risk surrounding all these users with access to LLM's with access to all that corporate data is chilling.

                        1 Reply Last reply
                        0
                        • hans5524@mastodon.nlH hans5524@mastodon.nl

                          @malwareminigun @GossiTheDog No attribution necessary, it's AI generated.

                          theeclecticdyslexic@mstdn.socialT This user is from outside of this forum
                          theeclecticdyslexic@mstdn.socialT This user is from outside of this forum
                          theeclecticdyslexic@mstdn.social
                          wrote sidst redigeret af
                          #68

                          @hans5524 @malwareminigun @GossiTheDog Yep it is, this exact piece made the rounds a few weeks ago. There was a very thorough thread where every little AI tell was poured over in detail.

                          1 Reply Last reply
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                          • gossithedog@cyberplace.socialG gossithedog@cyberplace.social

                            In an era where companies need to become more efficient and diverse they’ve basically picked the least efficient way to do it, with the biggest risks and highest costs - because everybody else is doing it.

                            I know somebody at one of the big 4 who has written something in Claude that prompts Claude each twenty minutes for a question, then feeds Claude’s question back into Claude to use their tokens - because token usage is factored into employee evaluations. What are we even doing.

                            agentultra@types.plA This user is from outside of this forum
                            agentultra@types.plA This user is from outside of this forum
                            agentultra@types.pl
                            wrote sidst redigeret af
                            #69

                            @GossiTheDog there’s an old tale about optimizing for the wrong things. Something about getting rid of rats only made a market for breeding them.

                            Guess that means we’ll burn the planet and use up all the drinkable water to autocomplete our homework and live life without having to deal with people.

                            1 Reply Last reply
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                            • gossithedog@cyberplace.socialG gossithedog@cyberplace.social

                              In an era where companies need to become more efficient and diverse they’ve basically picked the least efficient way to do it, with the biggest risks and highest costs - because everybody else is doing it.

                              I know somebody at one of the big 4 who has written something in Claude that prompts Claude each twenty minutes for a question, then feeds Claude’s question back into Claude to use their tokens - because token usage is factored into employee evaluations. What are we even doing.

                              tokyo_0@mas.toT This user is from outside of this forum
                              tokyo_0@mas.toT This user is from outside of this forum
                              tokyo_0@mas.to
                              wrote sidst redigeret af
                              #70

                              @GossiTheDog @paninid That's actually the smartest use of AI (given the constraints imposed) that I've heard about so far ☺️

                              1 Reply Last reply
                              0
                              • malwareminigun@infosec.exchangeM malwareminigun@infosec.exchange

                                @bontchev you're missing the point. This thread started with people talking about how AI was crazy expensive, and you saying, in my experience, it's cheap. The reason it's cheap for you right now is you're using a setup that subsidizes the crap out of it. Anyone using a path that doesn't have such subsidy is currently paying for it and it's not cheap. Those folks are paying those costs right now.

                                I'm not saying it's valueless, or don't use it, or you should change anything about what you are doing right now, i'm explaining why people are saying it's expensive. The employee at the beginning of this thread is easily costing a $1000 a day, just in AI usage.

                                bontchev@infosec.exchangeB This user is from outside of this forum
                                bontchev@infosec.exchangeB This user is from outside of this forum
                                bontchev@infosec.exchange
                                wrote sidst redigeret af
                                #71

                                @malwareminigun I don't dispute that it's cheap right now because it is subsidized - but that's besides the point. The point is that it *is* (or at least can be, as demonstrated in my case) very cheap right now compared to the value it brings.

                                Yes, that's likely to change. When it changes, I'll revaluate. I am not arguing that AI won't become too expensive to use. I'm arguing that AI can be quite cheap to use (while bringing tremendous value) *right now* - for whatever reasons.

                                1 Reply Last reply
                                0
                                • gossithedog@cyberplace.socialG gossithedog@cyberplace.social

                                  RE: https://mastodon.social/@404mediaco/116908074107231828

                                  Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. About 99% of people can’t align a table in Word.

                                  Giving the 99% of people tools which cost $$$ per user a month and letting them do anything is like giving a child a car, and being surprised when they ram the car into a wall three days later and cost $10k after achieving nothing.

                                  painting_squirrel@muenchen.socialP This user is from outside of this forum
                                  painting_squirrel@muenchen.socialP This user is from outside of this forum
                                  painting_squirrel@muenchen.social
                                  wrote sidst redigeret af
                                  #72

                                  @GossiTheDog
                                  And the tech firms didn't even only give cars to their children but explicitly told them to drive as much and as fast as they possibly could 🤯

                                  1 Reply Last reply
                                  0
                                  • gossithedog@cyberplace.socialG gossithedog@cyberplace.social

                                    RE: https://mastodon.social/@404mediaco/116908074107231828

                                    Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. About 99% of people can’t align a table in Word.

                                    Giving the 99% of people tools which cost $$$ per user a month and letting them do anything is like giving a child a car, and being surprised when they ram the car into a wall three days later and cost $10k after achieving nothing.

                                    misusecase@twit.socialM This user is from outside of this forum
                                    misusecase@twit.socialM This user is from outside of this forum
                                    misusecase@twit.social
                                    wrote sidst redigeret af
                                    #73

                                    @GossiTheDog @blogdiva I am not an Excel wizard but I am a weirdo who can align tables in Word.

                                    1 Reply Last reply
                                    0
                                    • brnrd@bsd.networkB brnrd@bsd.network

                                      @GossiTheDog honestly, isn't most of the stuff IT teams do nowadays extremely wasteful?
                                      I look at CI pipelines and feel the need to scream.
                                      Upgrade your OS image with hundreds of packages on every push,
                                      Build all layers of your container every time...
                                      Then migrate to the next git service and CI/CD framework every year, complete rewrites.
                                      How many bloody Artifactory mirrors does a company need?!!!

                                      Etc. etc. These kids should start with a C64 or ZX80 before let loose on this hot garbage

                                      misusecase@twit.socialM This user is from outside of this forum
                                      misusecase@twit.socialM This user is from outside of this forum
                                      misusecase@twit.social
                                      wrote sidst redigeret af
                                      #74

                                      @brnrd @GossiTheDog Wait wait wait. Is this why I have to update and restart my enterprise laptop all the time? And when I have to do it one time, I will probably have to do it one or two more times on the same day?

                                      1 Reply Last reply
                                      0
                                      • gossithedog@cyberplace.socialG gossithedog@cyberplace.social

                                        RE: https://mastodon.social/@404mediaco/116908074107231828

                                        Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. About 99% of people can’t align a table in Word.

                                        Giving the 99% of people tools which cost $$$ per user a month and letting them do anything is like giving a child a car, and being surprised when they ram the car into a wall three days later and cost $10k after achieving nothing.

                                        okuna@social.tchncs.deO This user is from outside of this forum
                                        okuna@social.tchncs.deO This user is from outside of this forum
                                        okuna@social.tchncs.de
                                        wrote sidst redigeret af
                                        #75

                                        @GossiTheDog I once had a colleague who wrote letters, official letters, with Excel.
                                        When I asked why not word he said:
                                        In Excel I can align the indent, tabs and the paragraphs better.

                                        Case closed your honour.

                                        1 Reply Last reply
                                        0
                                        • gossithedog@cyberplace.socialG gossithedog@cyberplace.social

                                          RE: https://mastodon.social/@404mediaco/116908074107231828

                                          Anybody who has worked in IT support in the trenches in enterprise IT will tell you there are some Excel power users who basically run the company, are macros wizards and actual ninjas.. about 0.1% of the workforce. About 99% of people can’t align a table in Word.

                                          Giving the 99% of people tools which cost $$$ per user a month and letting them do anything is like giving a child a car, and being surprised when they ram the car into a wall three days later and cost $10k after achieving nothing.

                                          okuna@social.tchncs.deO This user is from outside of this forum
                                          okuna@social.tchncs.deO This user is from outside of this forum
                                          okuna@social.tchncs.de
                                          wrote sidst redigeret af
                                          #76

                                          @GossiTheDog “A fool with a tool is still a fool”

                                          1 Reply Last reply
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