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  3. A few months ago, a client asked me to shave about €200 a month off our agreement.

A few months ago, a client asked me to shave about €200 a month off our agreement.

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  • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

    A few months ago, a client asked me to shave about €200 a month off our agreement. "We’re trying to cut back on expenses", he said, "to boost our cash flow." I was hesitant, but hey, I agreed.

    Fast forward to this morning: one of his team members calls me asking for help because - and I quote - "both Claude and ChatGPT are giving me answers that just don't feel right."

    I asked for a little context, only to find out they had upgraded to the top-tier plans for both AIs so they could "solve problems on their own without bothering me."

    So, I dropped my client a line: we either revert to our original agreement, or we wrap up this collaboration effective immediately.

    Asking me for a discount just to throw far more money at AI subscriptions - only to call me anyway when the bots fail - is, to say the least, a slap (or slop?) in the face.

    #IT #SysAdmin

    mat3@chaos.socialM This user is from outside of this forum
    mat3@chaos.socialM This user is from outside of this forum
    mat3@chaos.social
    wrote sidst redigeret af
    #5

    @stefano Just to clarify the situation: you were contracted by them to manage $x and provide support if anything breaks;
    they then think to themselves: hmm, lets us """AI""" to do the support for $x, dont have/want to pay the money for """AI'""" therefore ask you for the money to pay for it and, after that failed, are falling back to you providing support?

    stefano@mastodon.bsd.cafeS 1 Reply Last reply
    0
    • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

      A few months ago, a client asked me to shave about €200 a month off our agreement. "We’re trying to cut back on expenses", he said, "to boost our cash flow." I was hesitant, but hey, I agreed.

      Fast forward to this morning: one of his team members calls me asking for help because - and I quote - "both Claude and ChatGPT are giving me answers that just don't feel right."

      I asked for a little context, only to find out they had upgraded to the top-tier plans for both AIs so they could "solve problems on their own without bothering me."

      So, I dropped my client a line: we either revert to our original agreement, or we wrap up this collaboration effective immediately.

      Asking me for a discount just to throw far more money at AI subscriptions - only to call me anyway when the bots fail - is, to say the least, a slap (or slop?) in the face.

      #IT #SysAdmin

      energisch_@troet.cafeE This user is from outside of this forum
      energisch_@troet.cafeE This user is from outside of this forum
      energisch_@troet.cafe
      wrote sidst redigeret af
      #6

      @stefano some people... 🙂‍↔️

      energisch_@troet.cafeE 1 Reply Last reply
      0
      • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

        A few months ago, a client asked me to shave about €200 a month off our agreement. "We’re trying to cut back on expenses", he said, "to boost our cash flow." I was hesitant, but hey, I agreed.

        Fast forward to this morning: one of his team members calls me asking for help because - and I quote - "both Claude and ChatGPT are giving me answers that just don't feel right."

        I asked for a little context, only to find out they had upgraded to the top-tier plans for both AIs so they could "solve problems on their own without bothering me."

        So, I dropped my client a line: we either revert to our original agreement, or we wrap up this collaboration effective immediately.

        Asking me for a discount just to throw far more money at AI subscriptions - only to call me anyway when the bots fail - is, to say the least, a slap (or slop?) in the face.

        #IT #SysAdmin

        zleap@techhub.socialZ This user is from outside of this forum
        zleap@techhub.socialZ This user is from outside of this forum
        zleap@techhub.social
        wrote sidst redigeret af
        #7

        @stefano

        It seems there is no hope with some people, too many people seem to be shouting about AI being the solution to all problems and a major job killer, reading your post I get the opposite impression. I hardly use AI, but then I don't need to look much up, if I do I find what i want with a search engine, BUT am usually looking for specific sources of information.

        For example there was an interesting physics article in one of the papers, so in an effort to try and find more info I undertook a duckduckgo search and found info on phys.org and arxiv.org both to me useful and importantly more reliable sources, many of the items that came up were for other newspaper articles.

        I sometimes feel I am some sort of exception to what others are doing.

        stefano@mastodon.bsd.cafeS 1 Reply Last reply
        0
        • mat3@chaos.socialM mat3@chaos.social

          @stefano Just to clarify the situation: you were contracted by them to manage $x and provide support if anything breaks;
          they then think to themselves: hmm, lets us """AI""" to do the support for $x, dont have/want to pay the money for """AI'""" therefore ask you for the money to pay for it and, after that failed, are falling back to you providing support?

          stefano@mastodon.bsd.cafeS This user is from outside of this forum
          stefano@mastodon.bsd.cafeS This user is from outside of this forum
          stefano@mastodon.bsd.cafe
          wrote sidst redigeret af
          #8

          @mat3 yes, exactly. Funny, isn't it?

          jan@social.eden.oneJ 1 Reply Last reply
          0
          • energisch_@troet.cafeE energisch_@troet.cafe

            @stefano some people... 🙂‍↔️

            energisch_@troet.cafeE This user is from outside of this forum
            energisch_@troet.cafeE This user is from outside of this forum
            energisch_@troet.cafe
            wrote sidst redigeret af
            #9

            @stefano I guess, the last shreds of decency went down the drain due to this LLM slop bubble.

            stefano@mastodon.bsd.cafeS 1 Reply Last reply
            0
            • zleap@techhub.socialZ zleap@techhub.social

              @stefano

              It seems there is no hope with some people, too many people seem to be shouting about AI being the solution to all problems and a major job killer, reading your post I get the opposite impression. I hardly use AI, but then I don't need to look much up, if I do I find what i want with a search engine, BUT am usually looking for specific sources of information.

              For example there was an interesting physics article in one of the papers, so in an effort to try and find more info I undertook a duckduckgo search and found info on phys.org and arxiv.org both to me useful and importantly more reliable sources, many of the items that came up were for other newspaper articles.

              I sometimes feel I am some sort of exception to what others are doing.

              stefano@mastodon.bsd.cafeS This user is from outside of this forum
              stefano@mastodon.bsd.cafeS This user is from outside of this forum
              stefano@mastodon.bsd.cafe
              wrote sidst redigeret af
              #10

              @zleap people think they can replace competence and experience with AI, without knowing what they're doing. This way, they're causing a lot of damage, because the AI will always have an apparently perfect solution. Apparently is the key, here.

              aatch@mastodon.nzA mr_gharice@mastodon.socialM 2 Replies Last reply
              0
              • energisch_@troet.cafeE energisch_@troet.cafe

                @stefano I guess, the last shreds of decency went down the drain due to this LLM slop bubble.

                stefano@mastodon.bsd.cafeS This user is from outside of this forum
                stefano@mastodon.bsd.cafeS This user is from outside of this forum
                stefano@mastodon.bsd.cafe
                wrote sidst redigeret af
                #11

                @energisch_ the real slop is inside their minds.

                oxy@social.bsdlab.auO bpl@snac.bsd.cafeB 2 Replies Last reply
                0
                • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                  A few months ago, a client asked me to shave about €200 a month off our agreement. "We’re trying to cut back on expenses", he said, "to boost our cash flow." I was hesitant, but hey, I agreed.

                  Fast forward to this morning: one of his team members calls me asking for help because - and I quote - "both Claude and ChatGPT are giving me answers that just don't feel right."

                  I asked for a little context, only to find out they had upgraded to the top-tier plans for both AIs so they could "solve problems on their own without bothering me."

                  So, I dropped my client a line: we either revert to our original agreement, or we wrap up this collaboration effective immediately.

                  Asking me for a discount just to throw far more money at AI subscriptions - only to call me anyway when the bots fail - is, to say the least, a slap (or slop?) in the face.

                  #IT #SysAdmin

                  joany@mastodon.bsd.cafeJ This user is from outside of this forum
                  joany@mastodon.bsd.cafeJ This user is from outside of this forum
                  joany@mastodon.bsd.cafe
                  wrote sidst redigeret af
                  #12

                  @stefano A slop in the face for sure.
                  Have to remind users here to "not trouble shoot" with the chatt bots

                  tijgertje1987@mastodon.onlineT 1 Reply Last reply
                  0
                  • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                    @mat3 yes, exactly. Funny, isn't it?

                    jan@social.eden.oneJ This user is from outside of this forum
                    jan@social.eden.oneJ This user is from outside of this forum
                    jan@social.eden.one
                    wrote sidst redigeret af
                    #13

                    @stefano @mat3 At least they had the good sense to not cancel your contract right away. But instead of the original rate, I would ask for the AI subscription costs added to the temporarily reduced rate.

                    stefano@mastodon.bsd.cafeS jztusk@mastodon.socialJ 2 Replies Last reply
                    0
                    • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                      @energisch_ the real slop is inside their minds.

                      oxy@social.bsdlab.auO This user is from outside of this forum
                      oxy@social.bsdlab.auO This user is from outside of this forum
                      oxy@social.bsdlab.au
                      wrote sidst redigeret af
                      #14
                      @stefano @energisch_ always has been
                      packet@mastodon.bsd.cafeP 1 Reply Last reply
                      0
                      • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                        A few months ago, a client asked me to shave about €200 a month off our agreement. "We’re trying to cut back on expenses", he said, "to boost our cash flow." I was hesitant, but hey, I agreed.

                        Fast forward to this morning: one of his team members calls me asking for help because - and I quote - "both Claude and ChatGPT are giving me answers that just don't feel right."

                        I asked for a little context, only to find out they had upgraded to the top-tier plans for both AIs so they could "solve problems on their own without bothering me."

                        So, I dropped my client a line: we either revert to our original agreement, or we wrap up this collaboration effective immediately.

                        Asking me for a discount just to throw far more money at AI subscriptions - only to call me anyway when the bots fail - is, to say the least, a slap (or slop?) in the face.

                        #IT #SysAdmin

                        petersommerlad@mastodon.socialP This user is from outside of this forum
                        petersommerlad@mastodon.socialP This user is from outside of this forum
                        petersommerlad@mastodon.social
                        wrote sidst redigeret af
                        #15

                        @stefano I would have asked for double the rate!

                        stefano@mastodon.bsd.cafeS 1 Reply Last reply
                        0
                        • jan@social.eden.oneJ jan@social.eden.one

                          @stefano @mat3 At least they had the good sense to not cancel your contract right away. But instead of the original rate, I would ask for the AI subscription costs added to the temporarily reduced rate.

                          stefano@mastodon.bsd.cafeS This user is from outside of this forum
                          stefano@mastodon.bsd.cafeS This user is from outside of this forum
                          stefano@mastodon.bsd.cafe
                          wrote sidst redigeret af
                          #16

                          @jan @mat3 they didn't cancel it because we have also backups, monitorings, etc. - and they can't replace them with the AIs. But I'm more and more convinced I'm going to interrupt this contract ASAP. When trust is gone, I stop being comfortable.

                          onepict@chaos.socialO educoder@mastodon.onlineE 2 Replies Last reply
                          0
                          • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                            A few months ago, a client asked me to shave about €200 a month off our agreement. "We’re trying to cut back on expenses", he said, "to boost our cash flow." I was hesitant, but hey, I agreed.

                            Fast forward to this morning: one of his team members calls me asking for help because - and I quote - "both Claude and ChatGPT are giving me answers that just don't feel right."

                            I asked for a little context, only to find out they had upgraded to the top-tier plans for both AIs so they could "solve problems on their own without bothering me."

                            So, I dropped my client a line: we either revert to our original agreement, or we wrap up this collaboration effective immediately.

                            Asking me for a discount just to throw far more money at AI subscriptions - only to call me anyway when the bots fail - is, to say the least, a slap (or slop?) in the face.

                            #IT #SysAdmin

                            oxy@social.bsdlab.auO This user is from outside of this forum
                            oxy@social.bsdlab.auO This user is from outside of this forum
                            oxy@social.bsdlab.au
                            wrote sidst redigeret af
                            #17
                            @stefano sounds like a job for @davidgerard 's proposed Slop Cleanup Crew™
                            1 Reply Last reply
                            0
                            • petersommerlad@mastodon.socialP petersommerlad@mastodon.social

                              @stefano I would have asked for double the rate!

                              stefano@mastodon.bsd.cafeS This user is from outside of this forum
                              stefano@mastodon.bsd.cafeS This user is from outside of this forum
                              stefano@mastodon.bsd.cafe
                              wrote sidst redigeret af
                              #18

                              @PeterSommerlad I'll just probably interrupt the collaboration. I like to work in mutual trust. If this is broken, the collaboration is broken.

                              T 1 Reply Last reply
                              0
                              • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                                A few months ago, a client asked me to shave about €200 a month off our agreement. "We’re trying to cut back on expenses", he said, "to boost our cash flow." I was hesitant, but hey, I agreed.

                                Fast forward to this morning: one of his team members calls me asking for help because - and I quote - "both Claude and ChatGPT are giving me answers that just don't feel right."

                                I asked for a little context, only to find out they had upgraded to the top-tier plans for both AIs so they could "solve problems on their own without bothering me."

                                So, I dropped my client a line: we either revert to our original agreement, or we wrap up this collaboration effective immediately.

                                Asking me for a discount just to throw far more money at AI subscriptions - only to call me anyway when the bots fail - is, to say the least, a slap (or slop?) in the face.

                                #IT #SysAdmin

                                madduci@mastodon.socialM This user is from outside of this forum
                                madduci@mastodon.socialM This user is from outside of this forum
                                madduci@mastodon.social
                                wrote sidst redigeret af
                                #19

                                @stefano at this point slap a 3x price tag for your service for them to maximise your own cash flow.

                                You should label it like "AI Slop decluttering fee"

                                1 Reply Last reply
                                0
                                • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                                  @jan @mat3 they didn't cancel it because we have also backups, monitorings, etc. - and they can't replace them with the AIs. But I'm more and more convinced I'm going to interrupt this contract ASAP. When trust is gone, I stop being comfortable.

                                  onepict@chaos.socialO This user is from outside of this forum
                                  onepict@chaos.socialO This user is from outside of this forum
                                  onepict@chaos.social
                                  wrote sidst redigeret af
                                  #20

                                  @stefano @jan @mat3 Yeah you know when the trust is broken by the client, the clients on the way out.

                                  At that point I'm always doing my best to help them leave with everything they need. It's not great for the psyche when a client does that to you.

                                  1 Reply Last reply
                                  0
                                  • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                                    A few months ago, a client asked me to shave about €200 a month off our agreement. "We’re trying to cut back on expenses", he said, "to boost our cash flow." I was hesitant, but hey, I agreed.

                                    Fast forward to this morning: one of his team members calls me asking for help because - and I quote - "both Claude and ChatGPT are giving me answers that just don't feel right."

                                    I asked for a little context, only to find out they had upgraded to the top-tier plans for both AIs so they could "solve problems on their own without bothering me."

                                    So, I dropped my client a line: we either revert to our original agreement, or we wrap up this collaboration effective immediately.

                                    Asking me for a discount just to throw far more money at AI subscriptions - only to call me anyway when the bots fail - is, to say the least, a slap (or slop?) in the face.

                                    #IT #SysAdmin

                                    sagesse@norden.socialS This user is from outside of this forum
                                    sagesse@norden.socialS This user is from outside of this forum
                                    sagesse@norden.social
                                    wrote sidst redigeret af
                                    #21

                                    @stefano
                                    This is sooo far beyond stupid and irresponsible... how old are those boys? 12?

                                    1 Reply Last reply
                                    0
                                    • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                                      @energisch_ the real slop is inside their minds.

                                      bpl@snac.bsd.cafeB This user is from outside of this forum
                                      bpl@snac.bsd.cafeB This user is from outside of this forum
                                      bpl@snac.bsd.cafe
                                      wrote sidst redigeret af
                                      #22
                                      CC: @energisch_@troet.cafe @stefano@bsd.cafe
                                      1 Reply Last reply
                                      0
                                      • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                                        A few months ago, a client asked me to shave about €200 a month off our agreement. "We’re trying to cut back on expenses", he said, "to boost our cash flow." I was hesitant, but hey, I agreed.

                                        Fast forward to this morning: one of his team members calls me asking for help because - and I quote - "both Claude and ChatGPT are giving me answers that just don't feel right."

                                        I asked for a little context, only to find out they had upgraded to the top-tier plans for both AIs so they could "solve problems on their own without bothering me."

                                        So, I dropped my client a line: we either revert to our original agreement, or we wrap up this collaboration effective immediately.

                                        Asking me for a discount just to throw far more money at AI subscriptions - only to call me anyway when the bots fail - is, to say the least, a slap (or slop?) in the face.

                                        #IT #SysAdmin

                                        npub1jj9u5wlpm7427u6y65ytqrpwcq9taqjk34v9apxjjfytt9tdm5ks9snhpx@momostr.pinkN This user is from outside of this forum
                                        npub1jj9u5wlpm7427u6y65ytqrpwcq9taqjk34v9apxjjfytt9tdm5ks9snhpx@momostr.pinkN This user is from outside of this forum
                                        npub1jj9u5wlpm7427u6y65ytqrpwcq9taqjk34v9apxjjfytt9tdm5ks9snhpx@momostr.pink
                                        wrote sidst redigeret af
                                        #23
                                        you should have requested +500 a month increase

                                        I had the same happen to me but the client totally dropped the maintenance part of a deployment and said his agent would do the patching... two months later the hosted services have been broken by the clanker and they are paying my double to debug and fix the agent's mess
                                        jwcph@helvede.netJ 1 Reply Last reply
                                        0
                                        • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                                          A few months ago, a client asked me to shave about €200 a month off our agreement. "We’re trying to cut back on expenses", he said, "to boost our cash flow." I was hesitant, but hey, I agreed.

                                          Fast forward to this morning: one of his team members calls me asking for help because - and I quote - "both Claude and ChatGPT are giving me answers that just don't feel right."

                                          I asked for a little context, only to find out they had upgraded to the top-tier plans for both AIs so they could "solve problems on their own without bothering me."

                                          So, I dropped my client a line: we either revert to our original agreement, or we wrap up this collaboration effective immediately.

                                          Asking me for a discount just to throw far more money at AI subscriptions - only to call me anyway when the bots fail - is, to say the least, a slap (or slop?) in the face.

                                          #IT #SysAdmin

                                          orava@ruhr.socialO This user is from outside of this forum
                                          orava@ruhr.socialO This user is from outside of this forum
                                          orava@ruhr.social
                                          wrote sidst redigeret af
                                          #24

                                          @stefano If you now have to deal with messed up situations due to their use of stochastic parrots i think you should even charge more.

                                          1 Reply Last reply
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