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  3. A few months ago, a client asked me to shave about €200 a month off our agreement.

A few months ago, a client asked me to shave about €200 a month off our agreement.

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  • mat3@chaos.socialM mat3@chaos.social

    @stefano Just to clarify the situation: you were contracted by them to manage $x and provide support if anything breaks;
    they then think to themselves: hmm, lets us """AI""" to do the support for $x, dont have/want to pay the money for """AI'""" therefore ask you for the money to pay for it and, after that failed, are falling back to you providing support?

    stefano@mastodon.bsd.cafeS This user is from outside of this forum
    stefano@mastodon.bsd.cafeS This user is from outside of this forum
    stefano@mastodon.bsd.cafe
    wrote sidst redigeret af
    #8

    @mat3 yes, exactly. Funny, isn't it?

    jan@social.eden.oneJ 1 Reply Last reply
    0
    • energisch_@troet.cafeE energisch_@troet.cafe

      @stefano some people... 🙂‍↔️

      energisch_@troet.cafeE This user is from outside of this forum
      energisch_@troet.cafeE This user is from outside of this forum
      energisch_@troet.cafe
      wrote sidst redigeret af
      #9

      @stefano I guess, the last shreds of decency went down the drain due to this LLM slop bubble.

      stefano@mastodon.bsd.cafeS 1 Reply Last reply
      0
      • zleap@techhub.socialZ zleap@techhub.social

        @stefano

        It seems there is no hope with some people, too many people seem to be shouting about AI being the solution to all problems and a major job killer, reading your post I get the opposite impression. I hardly use AI, but then I don't need to look much up, if I do I find what i want with a search engine, BUT am usually looking for specific sources of information.

        For example there was an interesting physics article in one of the papers, so in an effort to try and find more info I undertook a duckduckgo search and found info on phys.org and arxiv.org both to me useful and importantly more reliable sources, many of the items that came up were for other newspaper articles.

        I sometimes feel I am some sort of exception to what others are doing.

        stefano@mastodon.bsd.cafeS This user is from outside of this forum
        stefano@mastodon.bsd.cafeS This user is from outside of this forum
        stefano@mastodon.bsd.cafe
        wrote sidst redigeret af
        #10

        @zleap people think they can replace competence and experience with AI, without knowing what they're doing. This way, they're causing a lot of damage, because the AI will always have an apparently perfect solution. Apparently is the key, here.

        aatch@mastodon.nzA mr_gharice@mastodon.socialM 2 Replies Last reply
        0
        • energisch_@troet.cafeE energisch_@troet.cafe

          @stefano I guess, the last shreds of decency went down the drain due to this LLM slop bubble.

          stefano@mastodon.bsd.cafeS This user is from outside of this forum
          stefano@mastodon.bsd.cafeS This user is from outside of this forum
          stefano@mastodon.bsd.cafe
          wrote sidst redigeret af
          #11

          @energisch_ the real slop is inside their minds.

          oxy@social.bsdlab.auO bpl@snac.bsd.cafeB 2 Replies Last reply
          0
          • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

            A few months ago, a client asked me to shave about €200 a month off our agreement. "We’re trying to cut back on expenses", he said, "to boost our cash flow." I was hesitant, but hey, I agreed.

            Fast forward to this morning: one of his team members calls me asking for help because - and I quote - "both Claude and ChatGPT are giving me answers that just don't feel right."

            I asked for a little context, only to find out they had upgraded to the top-tier plans for both AIs so they could "solve problems on their own without bothering me."

            So, I dropped my client a line: we either revert to our original agreement, or we wrap up this collaboration effective immediately.

            Asking me for a discount just to throw far more money at AI subscriptions - only to call me anyway when the bots fail - is, to say the least, a slap (or slop?) in the face.

            #IT #SysAdmin

            joany@mastodon.bsd.cafeJ This user is from outside of this forum
            joany@mastodon.bsd.cafeJ This user is from outside of this forum
            joany@mastodon.bsd.cafe
            wrote sidst redigeret af
            #12

            @stefano A slop in the face for sure.
            Have to remind users here to "not trouble shoot" with the chatt bots

            tijgertje1987@mastodon.onlineT 1 Reply Last reply
            0
            • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

              @mat3 yes, exactly. Funny, isn't it?

              jan@social.eden.oneJ This user is from outside of this forum
              jan@social.eden.oneJ This user is from outside of this forum
              jan@social.eden.one
              wrote sidst redigeret af
              #13

              @stefano @mat3 At least they had the good sense to not cancel your contract right away. But instead of the original rate, I would ask for the AI subscription costs added to the temporarily reduced rate.

              stefano@mastodon.bsd.cafeS jztusk@mastodon.socialJ 2 Replies Last reply
              0
              • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                @energisch_ the real slop is inside their minds.

                oxy@social.bsdlab.auO This user is from outside of this forum
                oxy@social.bsdlab.auO This user is from outside of this forum
                oxy@social.bsdlab.au
                wrote sidst redigeret af
                #14
                @stefano @energisch_ always has been
                packet@mastodon.bsd.cafeP 1 Reply Last reply
                0
                • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                  A few months ago, a client asked me to shave about €200 a month off our agreement. "We’re trying to cut back on expenses", he said, "to boost our cash flow." I was hesitant, but hey, I agreed.

                  Fast forward to this morning: one of his team members calls me asking for help because - and I quote - "both Claude and ChatGPT are giving me answers that just don't feel right."

                  I asked for a little context, only to find out they had upgraded to the top-tier plans for both AIs so they could "solve problems on their own without bothering me."

                  So, I dropped my client a line: we either revert to our original agreement, or we wrap up this collaboration effective immediately.

                  Asking me for a discount just to throw far more money at AI subscriptions - only to call me anyway when the bots fail - is, to say the least, a slap (or slop?) in the face.

                  #IT #SysAdmin

                  petersommerlad@mastodon.socialP This user is from outside of this forum
                  petersommerlad@mastodon.socialP This user is from outside of this forum
                  petersommerlad@mastodon.social
                  wrote sidst redigeret af
                  #15

                  @stefano I would have asked for double the rate!

                  stefano@mastodon.bsd.cafeS 1 Reply Last reply
                  0
                  • jan@social.eden.oneJ jan@social.eden.one

                    @stefano @mat3 At least they had the good sense to not cancel your contract right away. But instead of the original rate, I would ask for the AI subscription costs added to the temporarily reduced rate.

                    stefano@mastodon.bsd.cafeS This user is from outside of this forum
                    stefano@mastodon.bsd.cafeS This user is from outside of this forum
                    stefano@mastodon.bsd.cafe
                    wrote sidst redigeret af
                    #16

                    @jan @mat3 they didn't cancel it because we have also backups, monitorings, etc. - and they can't replace them with the AIs. But I'm more and more convinced I'm going to interrupt this contract ASAP. When trust is gone, I stop being comfortable.

                    onepict@chaos.socialO educoder@mastodon.onlineE 2 Replies Last reply
                    0
                    • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                      A few months ago, a client asked me to shave about €200 a month off our agreement. "We’re trying to cut back on expenses", he said, "to boost our cash flow." I was hesitant, but hey, I agreed.

                      Fast forward to this morning: one of his team members calls me asking for help because - and I quote - "both Claude and ChatGPT are giving me answers that just don't feel right."

                      I asked for a little context, only to find out they had upgraded to the top-tier plans for both AIs so they could "solve problems on their own without bothering me."

                      So, I dropped my client a line: we either revert to our original agreement, or we wrap up this collaboration effective immediately.

                      Asking me for a discount just to throw far more money at AI subscriptions - only to call me anyway when the bots fail - is, to say the least, a slap (or slop?) in the face.

                      #IT #SysAdmin

                      oxy@social.bsdlab.auO This user is from outside of this forum
                      oxy@social.bsdlab.auO This user is from outside of this forum
                      oxy@social.bsdlab.au
                      wrote sidst redigeret af
                      #17
                      @stefano sounds like a job for @davidgerard 's proposed Slop Cleanup Crew™
                      1 Reply Last reply
                      0
                      • petersommerlad@mastodon.socialP petersommerlad@mastodon.social

                        @stefano I would have asked for double the rate!

                        stefano@mastodon.bsd.cafeS This user is from outside of this forum
                        stefano@mastodon.bsd.cafeS This user is from outside of this forum
                        stefano@mastodon.bsd.cafe
                        wrote sidst redigeret af
                        #18

                        @PeterSommerlad I'll just probably interrupt the collaboration. I like to work in mutual trust. If this is broken, the collaboration is broken.

                        T 1 Reply Last reply
                        0
                        • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                          A few months ago, a client asked me to shave about €200 a month off our agreement. "We’re trying to cut back on expenses", he said, "to boost our cash flow." I was hesitant, but hey, I agreed.

                          Fast forward to this morning: one of his team members calls me asking for help because - and I quote - "both Claude and ChatGPT are giving me answers that just don't feel right."

                          I asked for a little context, only to find out they had upgraded to the top-tier plans for both AIs so they could "solve problems on their own without bothering me."

                          So, I dropped my client a line: we either revert to our original agreement, or we wrap up this collaboration effective immediately.

                          Asking me for a discount just to throw far more money at AI subscriptions - only to call me anyway when the bots fail - is, to say the least, a slap (or slop?) in the face.

                          #IT #SysAdmin

                          madduci@mastodon.socialM This user is from outside of this forum
                          madduci@mastodon.socialM This user is from outside of this forum
                          madduci@mastodon.social
                          wrote sidst redigeret af
                          #19

                          @stefano at this point slap a 3x price tag for your service for them to maximise your own cash flow.

                          You should label it like "AI Slop decluttering fee"

                          1 Reply Last reply
                          0
                          • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                            @jan @mat3 they didn't cancel it because we have also backups, monitorings, etc. - and they can't replace them with the AIs. But I'm more and more convinced I'm going to interrupt this contract ASAP. When trust is gone, I stop being comfortable.

                            onepict@chaos.socialO This user is from outside of this forum
                            onepict@chaos.socialO This user is from outside of this forum
                            onepict@chaos.social
                            wrote sidst redigeret af
                            #20

                            @stefano @jan @mat3 Yeah you know when the trust is broken by the client, the clients on the way out.

                            At that point I'm always doing my best to help them leave with everything they need. It's not great for the psyche when a client does that to you.

                            1 Reply Last reply
                            0
                            • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                              A few months ago, a client asked me to shave about €200 a month off our agreement. "We’re trying to cut back on expenses", he said, "to boost our cash flow." I was hesitant, but hey, I agreed.

                              Fast forward to this morning: one of his team members calls me asking for help because - and I quote - "both Claude and ChatGPT are giving me answers that just don't feel right."

                              I asked for a little context, only to find out they had upgraded to the top-tier plans for both AIs so they could "solve problems on their own without bothering me."

                              So, I dropped my client a line: we either revert to our original agreement, or we wrap up this collaboration effective immediately.

                              Asking me for a discount just to throw far more money at AI subscriptions - only to call me anyway when the bots fail - is, to say the least, a slap (or slop?) in the face.

                              #IT #SysAdmin

                              sagesse@norden.socialS This user is from outside of this forum
                              sagesse@norden.socialS This user is from outside of this forum
                              sagesse@norden.social
                              wrote sidst redigeret af
                              #21

                              @stefano
                              This is sooo far beyond stupid and irresponsible... how old are those boys? 12?

                              1 Reply Last reply
                              0
                              • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                                @energisch_ the real slop is inside their minds.

                                bpl@snac.bsd.cafeB This user is from outside of this forum
                                bpl@snac.bsd.cafeB This user is from outside of this forum
                                bpl@snac.bsd.cafe
                                wrote sidst redigeret af
                                #22
                                CC: @energisch_@troet.cafe @stefano@bsd.cafe
                                1 Reply Last reply
                                0
                                • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                                  A few months ago, a client asked me to shave about €200 a month off our agreement. "We’re trying to cut back on expenses", he said, "to boost our cash flow." I was hesitant, but hey, I agreed.

                                  Fast forward to this morning: one of his team members calls me asking for help because - and I quote - "both Claude and ChatGPT are giving me answers that just don't feel right."

                                  I asked for a little context, only to find out they had upgraded to the top-tier plans for both AIs so they could "solve problems on their own without bothering me."

                                  So, I dropped my client a line: we either revert to our original agreement, or we wrap up this collaboration effective immediately.

                                  Asking me for a discount just to throw far more money at AI subscriptions - only to call me anyway when the bots fail - is, to say the least, a slap (or slop?) in the face.

                                  #IT #SysAdmin

                                  npub1jj9u5wlpm7427u6y65ytqrpwcq9taqjk34v9apxjjfytt9tdm5ks9snhpx@momostr.pinkN This user is from outside of this forum
                                  npub1jj9u5wlpm7427u6y65ytqrpwcq9taqjk34v9apxjjfytt9tdm5ks9snhpx@momostr.pinkN This user is from outside of this forum
                                  npub1jj9u5wlpm7427u6y65ytqrpwcq9taqjk34v9apxjjfytt9tdm5ks9snhpx@momostr.pink
                                  wrote sidst redigeret af
                                  #23
                                  you should have requested +500 a month increase

                                  I had the same happen to me but the client totally dropped the maintenance part of a deployment and said his agent would do the patching... two months later the hosted services have been broken by the clanker and they are paying my double to debug and fix the agent's mess
                                  jwcph@helvede.netJ 1 Reply Last reply
                                  0
                                  • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                                    A few months ago, a client asked me to shave about €200 a month off our agreement. "We’re trying to cut back on expenses", he said, "to boost our cash flow." I was hesitant, but hey, I agreed.

                                    Fast forward to this morning: one of his team members calls me asking for help because - and I quote - "both Claude and ChatGPT are giving me answers that just don't feel right."

                                    I asked for a little context, only to find out they had upgraded to the top-tier plans for both AIs so they could "solve problems on their own without bothering me."

                                    So, I dropped my client a line: we either revert to our original agreement, or we wrap up this collaboration effective immediately.

                                    Asking me for a discount just to throw far more money at AI subscriptions - only to call me anyway when the bots fail - is, to say the least, a slap (or slop?) in the face.

                                    #IT #SysAdmin

                                    orava@ruhr.socialO This user is from outside of this forum
                                    orava@ruhr.socialO This user is from outside of this forum
                                    orava@ruhr.social
                                    wrote sidst redigeret af
                                    #24

                                    @stefano If you now have to deal with messed up situations due to their use of stochastic parrots i think you should even charge more.

                                    1 Reply Last reply
                                    0
                                    • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                                      A few months ago, a client asked me to shave about €200 a month off our agreement. "We’re trying to cut back on expenses", he said, "to boost our cash flow." I was hesitant, but hey, I agreed.

                                      Fast forward to this morning: one of his team members calls me asking for help because - and I quote - "both Claude and ChatGPT are giving me answers that just don't feel right."

                                      I asked for a little context, only to find out they had upgraded to the top-tier plans for both AIs so they could "solve problems on their own without bothering me."

                                      So, I dropped my client a line: we either revert to our original agreement, or we wrap up this collaboration effective immediately.

                                      Asking me for a discount just to throw far more money at AI subscriptions - only to call me anyway when the bots fail - is, to say the least, a slap (or slop?) in the face.

                                      #IT #SysAdmin

                                      82mhz@mastodon.bsd.cafe8 This user is from outside of this forum
                                      82mhz@mastodon.bsd.cafe8 This user is from outside of this forum
                                      82mhz@mastodon.bsd.cafe
                                      wrote sidst redigeret af
                                      #25

                                      @stefano
                                      It's incredibly disrespectful. Good on you for pushing back against this bullshit 💪

                                      1 Reply Last reply
                                      0
                                      • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                                        A few months ago, a client asked me to shave about €200 a month off our agreement. "We’re trying to cut back on expenses", he said, "to boost our cash flow." I was hesitant, but hey, I agreed.

                                        Fast forward to this morning: one of his team members calls me asking for help because - and I quote - "both Claude and ChatGPT are giving me answers that just don't feel right."

                                        I asked for a little context, only to find out they had upgraded to the top-tier plans for both AIs so they could "solve problems on their own without bothering me."

                                        So, I dropped my client a line: we either revert to our original agreement, or we wrap up this collaboration effective immediately.

                                        Asking me for a discount just to throw far more money at AI subscriptions - only to call me anyway when the bots fail - is, to say the least, a slap (or slop?) in the face.

                                        #IT #SysAdmin

                                        6ff334e@roko.basilisk.technology6 This user is from outside of this forum
                                        6ff334e@roko.basilisk.technology6 This user is from outside of this forum
                                        6ff334e@roko.basilisk.technology
                                        wrote sidst redigeret af
                                        #26

                                        @stefano I got hit by AI at work recently too. We had a concerning cpu spike after deploying a new release. As soon as I noticed I determined the cause and created a ticket for myself - just then PM dropped in with a multiple pages (AI) analysis why I was wrong. Fixed their stuff the whole day, deployed - cpu usage unchanged. Made my fix afterwards in 2hrs overtime - problem solved 😈 . 4 weeks passed - still waiting for feedback 🤪

                                        6ff334e@roko.basilisk.technology6 1 Reply Last reply
                                        0
                                        • joany@mastodon.bsd.cafeJ joany@mastodon.bsd.cafe

                                          @stefano A slop in the face for sure.
                                          Have to remind users here to "not trouble shoot" with the chatt bots

                                          tijgertje1987@mastodon.onlineT This user is from outside of this forum
                                          tijgertje1987@mastodon.onlineT This user is from outside of this forum
                                          tijgertje1987@mastodon.online
                                          wrote sidst redigeret af
                                          #27

                                          @joany @stefano
                                          Yeah a friend learned this the hard way when he used an ai trying to fix his PI instead asking me directly.

                                          He ended up wrecking it so much that even I could not help him to rescue the install and he had to reinstall.
                                          The pi was so broken so badly that only the rescue shell sorta worked. The package manager was broken beyond repair.

                                          1 Reply Last reply
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