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  3. I got a call from someone I don't know.

I got a call from someone I don't know.

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sysadmin
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  • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

    I got a call from someone I don't know.

    "Hi. We have a FreeBSD server. It's been working perfectly for years, but it hasn't been updated since then. We asked AI to update it, but now it won't boot anymore. It didn't even make a backup before starting. The AI keeps trying things, everything is down, and we've already spent over €500 in tokens. Can you help us?"

    "Sure. €500, plus the time it'll take me to try to fix it. Assuming it can still be fixed and nothing important has been deleted."

    "That much?"

    Some silence.

    "Well, I hope AI takes your job away!" And he hung up.

    Believing that autopilot automatically makes you an invulnerable professional pilot will ruin far more people than job losses will.

    I don't know if AI will take my job away, but it's already cost them €500 and, probably, their server.

    #IT #SysAdmin

    lopta@mastodon.socialL This user is from outside of this forum
    lopta@mastodon.socialL This user is from outside of this forum
    lopta@mastodon.social
    wrote sidst redigeret af
    #44

    @stefano I thought €500 was remarkably low place to start but it sounds like it was an effective deterrent.

    1 Reply Last reply
    0
    • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

      I got a call from someone I don't know.

      "Hi. We have a FreeBSD server. It's been working perfectly for years, but it hasn't been updated since then. We asked AI to update it, but now it won't boot anymore. It didn't even make a backup before starting. The AI keeps trying things, everything is down, and we've already spent over €500 in tokens. Can you help us?"

      "Sure. €500, plus the time it'll take me to try to fix it. Assuming it can still be fixed and nothing important has been deleted."

      "That much?"

      Some silence.

      "Well, I hope AI takes your job away!" And he hung up.

      Believing that autopilot automatically makes you an invulnerable professional pilot will ruin far more people than job losses will.

      I don't know if AI will take my job away, but it's already cost them €500 and, probably, their server.

      #IT #SysAdmin

      ricardo@mastodon.bsd.cafeR This user is from outside of this forum
      ricardo@mastodon.bsd.cafeR This user is from outside of this forum
      ricardo@mastodon.bsd.cafe
      wrote sidst redigeret af
      #45

      @stefano and that's why you need an AI voice receptionist to handle these calls 🙊

      tionisla@mastodon.bsd.cafeT 1 Reply Last reply
      0
      • slothrop@chaos.socialS slothrop@chaos.social

        @stefano wait, what’s the FreeBSD equivalent of “apt update && apt upgrade” ?!

        subnetspider@mastodon.bsd.cafeS This user is from outside of this forum
        subnetspider@mastodon.bsd.cafeS This user is from outside of this forum
        subnetspider@mastodon.bsd.cafe
        wrote sidst redigeret af
        #46

        @slothrop @stefano With the old freebsd-update method, it's:
        freebsd-update fetch && freebsd-update install

        With the new pkgbase method (FreeBSD 16 will remove freebsd-update), it is:
        pkg update && pkg upgrade

        bms@mastodon.bsd.cafeB grumpybozo@toad.socialG 2 Replies Last reply
        0
        • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

          I got a call from someone I don't know.

          "Hi. We have a FreeBSD server. It's been working perfectly for years, but it hasn't been updated since then. We asked AI to update it, but now it won't boot anymore. It didn't even make a backup before starting. The AI keeps trying things, everything is down, and we've already spent over €500 in tokens. Can you help us?"

          "Sure. €500, plus the time it'll take me to try to fix it. Assuming it can still be fixed and nothing important has been deleted."

          "That much?"

          Some silence.

          "Well, I hope AI takes your job away!" And he hung up.

          Believing that autopilot automatically makes you an invulnerable professional pilot will ruin far more people than job losses will.

          I don't know if AI will take my job away, but it's already cost them €500 and, probably, their server.

          #IT #SysAdmin

          ox1de@cyberplace.socialO This user is from outside of this forum
          ox1de@cyberplace.socialO This user is from outside of this forum
          ox1de@cyberplace.social
          wrote sidst redigeret af
          #47

          @stefano the app ecosystem and social networks have created a

          1 Reply Last reply
          0
          • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

            I got a call from someone I don't know.

            "Hi. We have a FreeBSD server. It's been working perfectly for years, but it hasn't been updated since then. We asked AI to update it, but now it won't boot anymore. It didn't even make a backup before starting. The AI keeps trying things, everything is down, and we've already spent over €500 in tokens. Can you help us?"

            "Sure. €500, plus the time it'll take me to try to fix it. Assuming it can still be fixed and nothing important has been deleted."

            "That much?"

            Some silence.

            "Well, I hope AI takes your job away!" And he hung up.

            Believing that autopilot automatically makes you an invulnerable professional pilot will ruin far more people than job losses will.

            I don't know if AI will take my job away, but it's already cost them €500 and, probably, their server.

            #IT #SysAdmin

            jaypeach53@calckeymusic.socialJ This user is from outside of this forum
            jaypeach53@calckeymusic.socialJ This user is from outside of this forum
            jaypeach53@calckeymusic.social
            wrote sidst redigeret af
            #48

            @stefano@bsd.cafe just desserts for that IT guy, I won’t say IT professional, because he’s a clown in a clown suit.

            1 Reply Last reply
            0
            • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

              I got a call from someone I don't know.

              "Hi. We have a FreeBSD server. It's been working perfectly for years, but it hasn't been updated since then. We asked AI to update it, but now it won't boot anymore. It didn't even make a backup before starting. The AI keeps trying things, everything is down, and we've already spent over €500 in tokens. Can you help us?"

              "Sure. €500, plus the time it'll take me to try to fix it. Assuming it can still be fixed and nothing important has been deleted."

              "That much?"

              Some silence.

              "Well, I hope AI takes your job away!" And he hung up.

              Believing that autopilot automatically makes you an invulnerable professional pilot will ruin far more people than job losses will.

              I don't know if AI will take my job away, but it's already cost them €500 and, probably, their server.

              #IT #SysAdmin

              ox1de@cyberplace.socialO This user is from outside of this forum
              ox1de@cyberplace.socialO This user is from outside of this forum
              ox1de@cyberplace.social
              wrote sidst redigeret af
              #49

              @stefano apps and social networks have spawned a generation of people who think they shouldn’t have to pay for anything. Only they should make money not you.

              ploum@mamot.frP bms@mastodon.bsd.cafeB 2 Replies Last reply
              0
              • ox1de@cyberplace.socialO ox1de@cyberplace.social

                @stefano apps and social networks have spawned a generation of people who think they shouldn’t have to pay for anything. Only they should make money not you.

                ploum@mamot.frP This user is from outside of this forum
                ploum@mamot.frP This user is from outside of this forum
                ploum@mamot.fr
                wrote sidst redigeret af
                #50

                @Ox1de @stefano : well, they are perfectly fine paying a lot of money to big corporations (Microsoft or Google, Apple for the laptops, OpenAI, Anthropic…)

                They just don’t want to pay an human.

                Probably because they are uncomfortable with the fact that this human will know more about the subject than they are.

                (I mean, 500€ is cheap ! They already wasted as much without batting an eye )

                But very good call: 500€ to undo the shit done by LLMs!

                1 Reply Last reply
                0
                • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                  I got a call from someone I don't know.

                  "Hi. We have a FreeBSD server. It's been working perfectly for years, but it hasn't been updated since then. We asked AI to update it, but now it won't boot anymore. It didn't even make a backup before starting. The AI keeps trying things, everything is down, and we've already spent over €500 in tokens. Can you help us?"

                  "Sure. €500, plus the time it'll take me to try to fix it. Assuming it can still be fixed and nothing important has been deleted."

                  "That much?"

                  Some silence.

                  "Well, I hope AI takes your job away!" And he hung up.

                  Believing that autopilot automatically makes you an invulnerable professional pilot will ruin far more people than job losses will.

                  I don't know if AI will take my job away, but it's already cost them €500 and, probably, their server.

                  #IT #SysAdmin

                  subnetspider@mastodon.bsd.cafeS This user is from outside of this forum
                  subnetspider@mastodon.bsd.cafeS This user is from outside of this forum
                  subnetspider@mastodon.bsd.cafe
                  wrote sidst redigeret af
                  #51

                  @stefano I bet the LMM agent upgraded and rebooted FreeBSD without updating the boot code, something which is documented in both the FreeBSD upgrading instructions and in the FreeBSD handbook.

                  stefano@mastodon.bsd.cafeS 1 Reply Last reply
                  0
                  • ricardo@mastodon.bsd.cafeR ricardo@mastodon.bsd.cafe

                    @stefano and that's why you need an AI voice receptionist to handle these calls 🙊

                    tionisla@mastodon.bsd.cafeT This user is from outside of this forum
                    tionisla@mastodon.bsd.cafeT This user is from outside of this forum
                    tionisla@mastodon.bsd.cafe
                    wrote sidst redigeret af
                    #52

                    @ricardo @stefano

                    Ai Receptionist: Ciao, I'm your friendly AI voice receptionist. How can I help you?

                    Customer: Eh, ciao... Our LLM botched our FreeBSD server upgrade, didn't take backups, and we already spent a lot of tokens and it's still trying... Can you help?

                    AI Receptionist: You were absolutely right to reach out. I assure you I can help. You want me to support your AI Agent in further botching your upgrade and spend more tokens on the task. It's good there's no backup in the way, so we both won't be running out of disk space.
                    Hang on while I make contact with your bankaccount for more tokens, and access to your network to team up with your AI. Thanks for calling.

                    ricardo@mastodon.bsd.cafeR stefano@mastodon.bsd.cafeS 2 Replies Last reply
                    0
                    • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                      I got a call from someone I don't know.

                      "Hi. We have a FreeBSD server. It's been working perfectly for years, but it hasn't been updated since then. We asked AI to update it, but now it won't boot anymore. It didn't even make a backup before starting. The AI keeps trying things, everything is down, and we've already spent over €500 in tokens. Can you help us?"

                      "Sure. €500, plus the time it'll take me to try to fix it. Assuming it can still be fixed and nothing important has been deleted."

                      "That much?"

                      Some silence.

                      "Well, I hope AI takes your job away!" And he hung up.

                      Believing that autopilot automatically makes you an invulnerable professional pilot will ruin far more people than job losses will.

                      I don't know if AI will take my job away, but it's already cost them €500 and, probably, their server.

                      #IT #SysAdmin

                      woozle@toot.catW This user is from outside of this forum
                      woozle@toot.catW This user is from outside of this forum
                      woozle@toot.cat
                      wrote sidst redigeret af
                      #53

                      @stefano I honestly have to wonder if they will learn from this -- any more than, say, Tr💩mp voters have learned from their experiences over the last decade...

                      1 Reply Last reply
                      0
                      • tionisla@mastodon.bsd.cafeT tionisla@mastodon.bsd.cafe

                        @ricardo @stefano

                        Ai Receptionist: Ciao, I'm your friendly AI voice receptionist. How can I help you?

                        Customer: Eh, ciao... Our LLM botched our FreeBSD server upgrade, didn't take backups, and we already spent a lot of tokens and it's still trying... Can you help?

                        AI Receptionist: You were absolutely right to reach out. I assure you I can help. You want me to support your AI Agent in further botching your upgrade and spend more tokens on the task. It's good there's no backup in the way, so we both won't be running out of disk space.
                        Hang on while I make contact with your bankaccount for more tokens, and access to your network to team up with your AI. Thanks for calling.

                        ricardo@mastodon.bsd.cafeR This user is from outside of this forum
                        ricardo@mastodon.bsd.cafeR This user is from outside of this forum
                        ricardo@mastodon.bsd.cafe
                        wrote sidst redigeret af
                        #54

                        @Tionisla @stefano 😆

                        1 Reply Last reply
                        0
                        • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                          I got a call from someone I don't know.

                          "Hi. We have a FreeBSD server. It's been working perfectly for years, but it hasn't been updated since then. We asked AI to update it, but now it won't boot anymore. It didn't even make a backup before starting. The AI keeps trying things, everything is down, and we've already spent over €500 in tokens. Can you help us?"

                          "Sure. €500, plus the time it'll take me to try to fix it. Assuming it can still be fixed and nothing important has been deleted."

                          "That much?"

                          Some silence.

                          "Well, I hope AI takes your job away!" And he hung up.

                          Believing that autopilot automatically makes you an invulnerable professional pilot will ruin far more people than job losses will.

                          I don't know if AI will take my job away, but it's already cost them €500 and, probably, their server.

                          #IT #SysAdmin

                          makdaam@chaos.socialM This user is from outside of this forum
                          makdaam@chaos.socialM This user is from outside of this forum
                          makdaam@chaos.social
                          wrote sidst redigeret af
                          #55

                          @stefano Good thing they didn't hire you to get blamed for the whole thing.

                          We've had a similar thing (alas without AI, just lack of maintenance because they didn't pay their only admin) to a medium sized hosting company in Poland in 2016 (Adweb/2be.pl).

                          An IT company offered to help in incident response mode, after everything got fixed the hosting company said they won't pay the high fees for the response, IT company restored old snapshots, then got blamed for all kinds of made up issues.

                          1 Reply Last reply
                          0
                          • distrowatch@mastodon.socialD distrowatch@mastodon.social

                            @stefano I recently had someone ask me to set up WordPress for them. I agreed and they asked if I would be using AI to do the work. I assured them no, it is a simple (for me) task which takes just a few minutes.

                            They then clarified they were asking me to use AI to do the install. They thought using AI would somehow make the vanilla WordPress setup better. They were fine with it taking longer, even, if I somehow involved AI in the process they had already offloaded to me.

                            gbargoud@masto.nycG This user is from outside of this forum
                            gbargoud@masto.nycG This user is from outside of this forum
                            gbargoud@masto.nyc
                            wrote sidst redigeret af
                            #56

                            @distrowatch @stefano

                            It is truly wild that this idea that things are more trustworthy if they're said by a computer somehow took hold among so many people.

                            1 Reply Last reply
                            0
                            • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                              I got a call from someone I don't know.

                              "Hi. We have a FreeBSD server. It's been working perfectly for years, but it hasn't been updated since then. We asked AI to update it, but now it won't boot anymore. It didn't even make a backup before starting. The AI keeps trying things, everything is down, and we've already spent over €500 in tokens. Can you help us?"

                              "Sure. €500, plus the time it'll take me to try to fix it. Assuming it can still be fixed and nothing important has been deleted."

                              "That much?"

                              Some silence.

                              "Well, I hope AI takes your job away!" And he hung up.

                              Believing that autopilot automatically makes you an invulnerable professional pilot will ruin far more people than job losses will.

                              I don't know if AI will take my job away, but it's already cost them €500 and, probably, their server.

                              #IT #SysAdmin

                              pvd1313@mastodon.socialP This user is from outside of this forum
                              pvd1313@mastodon.socialP This user is from outside of this forum
                              pvd1313@mastodon.social
                              wrote sidst redigeret af
                              #57

                              @stefano There`s some of a wisdom called "Скупой платит дважды". Well, in their case they will most likely pay three times 🙂

                              1 Reply Last reply
                              0
                              • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                                I got a call from someone I don't know.

                                "Hi. We have a FreeBSD server. It's been working perfectly for years, but it hasn't been updated since then. We asked AI to update it, but now it won't boot anymore. It didn't even make a backup before starting. The AI keeps trying things, everything is down, and we've already spent over €500 in tokens. Can you help us?"

                                "Sure. €500, plus the time it'll take me to try to fix it. Assuming it can still be fixed and nothing important has been deleted."

                                "That much?"

                                Some silence.

                                "Well, I hope AI takes your job away!" And he hung up.

                                Believing that autopilot automatically makes you an invulnerable professional pilot will ruin far more people than job losses will.

                                I don't know if AI will take my job away, but it's already cost them €500 and, probably, their server.

                                #IT #SysAdmin

                                bladecoder@androiddev.socialB This user is from outside of this forum
                                bladecoder@androiddev.socialB This user is from outside of this forum
                                bladecoder@androiddev.social
                                wrote sidst redigeret af
                                #58

                                @stefano Reminds me of this

                                stefano@mastodon.bsd.cafeS boydstephensmithjr@hachyderm.ioB duncan_blues@norden.socialD 3 Replies Last reply
                                0
                                • jspath55@chaos.socialJ jspath55@chaos.social

                                  @stefano I almost think this story is unbelievable, except I know you well enough to be certain the tale, sadly, is true.
                                  Sorry for their loss.
                                  As the Monty Python troupe would say/yell: "run away!"

                                  latelesley@mastodon.scotL This user is from outside of this forum
                                  latelesley@mastodon.scotL This user is from outside of this forum
                                  latelesley@mastodon.scot
                                  wrote sidst redigeret af
                                  #59

                                  @stefano @jspath55 I definitely believe it. You'd be surprised how many company directors think you can cut corners on IT staff, yet will throw 5 figure sums on "services" to solve a problem. I had a boss like that once. I think he just liked shouting at companies, and got in the way of people trying to doing their job.
                                  Some bosses are massive toddlers.

                                  jspath55@chaos.socialJ 1 Reply Last reply
                                  0
                                  • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                                    I got a call from someone I don't know.

                                    "Hi. We have a FreeBSD server. It's been working perfectly for years, but it hasn't been updated since then. We asked AI to update it, but now it won't boot anymore. It didn't even make a backup before starting. The AI keeps trying things, everything is down, and we've already spent over €500 in tokens. Can you help us?"

                                    "Sure. €500, plus the time it'll take me to try to fix it. Assuming it can still be fixed and nothing important has been deleted."

                                    "That much?"

                                    Some silence.

                                    "Well, I hope AI takes your job away!" And he hung up.

                                    Believing that autopilot automatically makes you an invulnerable professional pilot will ruin far more people than job losses will.

                                    I don't know if AI will take my job away, but it's already cost them €500 and, probably, their server.

                                    #IT #SysAdmin

                                    lizette603_23@mastodon.socialL This user is from outside of this forum
                                    lizette603_23@mastodon.socialL This user is from outside of this forum
                                    lizette603_23@mastodon.social
                                    wrote sidst redigeret af
                                    #60

                                    @stefano people are generally insane now. I'm sorry this asshole found you.

                                    1 Reply Last reply
                                    0
                                    • bob_zim@infosec.exchangeB bob_zim@infosec.exchange

                                      @somebody @wizbean @stefano Why would they make a backup? They told it to make no mistakes!

                                      skua@mastodon.socialS This user is from outside of this forum
                                      skua@mastodon.socialS This user is from outside of this forum
                                      skua@mastodon.social
                                      wrote sidst redigeret af
                                      #61

                                      @bob_zim @somebody @wizbean @stefano

                                      That really needs to be included in every prompt.

                                      bob_zim@infosec.exchangeB 1 Reply Last reply
                                      0
                                      • kentenmakto@mastodon.ieK This user is from outside of this forum
                                        kentenmakto@mastodon.ieK This user is from outside of this forum
                                        kentenmakto@mastodon.ie
                                        wrote sidst redigeret af
                                        #62

                                        @spacehobo @stefano Weird, it worked for Fleetwood Mac.

                                        1 Reply Last reply
                                        0
                                        • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                                          I got a call from someone I don't know.

                                          "Hi. We have a FreeBSD server. It's been working perfectly for years, but it hasn't been updated since then. We asked AI to update it, but now it won't boot anymore. It didn't even make a backup before starting. The AI keeps trying things, everything is down, and we've already spent over €500 in tokens. Can you help us?"

                                          "Sure. €500, plus the time it'll take me to try to fix it. Assuming it can still be fixed and nothing important has been deleted."

                                          "That much?"

                                          Some silence.

                                          "Well, I hope AI takes your job away!" And he hung up.

                                          Believing that autopilot automatically makes you an invulnerable professional pilot will ruin far more people than job losses will.

                                          I don't know if AI will take my job away, but it's already cost them €500 and, probably, their server.

                                          #IT #SysAdmin

                                          meanmicio@todon.euM This user is from outside of this forum
                                          meanmicio@todon.euM This user is from outside of this forum
                                          meanmicio@todon.eu
                                          wrote sidst redigeret af
                                          #63

                                          @stefano When karma meets AI and human stupidity 😜

                                          1 Reply Last reply
                                          0
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