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  3. if you think the users are stupid, then you are letting your own arrogance reduce your own ability to analyze the problem space fully.

if you think the users are stupid, then you are letting your own arrogance reduce your own ability to analyze the problem space fully.

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  • munin@infosec.exchangeM This user is from outside of this forum
    munin@infosec.exchangeM This user is from outside of this forum
    munin@infosec.exchange
    wrote sidst redigeret af
    #1

    if you think the users are stupid, then you are letting your own arrogance reduce your own ability to analyze the problem space fully.

    users do things that make sense to them in the moment. failure to understand the context where an action -makes sense- and is thus the correct action to choose is a skill issue on your part.

    munin@infosec.exchangeM personm@dresden.networkP moss@kind.socialM artemist@social.mildlyfunctional.gayA endlessmason@hachyderm.ioE 6 Replies Last reply
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    • munin@infosec.exchangeM munin@infosec.exchange

      if you think the users are stupid, then you are letting your own arrogance reduce your own ability to analyze the problem space fully.

      users do things that make sense to them in the moment. failure to understand the context where an action -makes sense- and is thus the correct action to choose is a skill issue on your part.

      munin@infosec.exchangeM This user is from outside of this forum
      munin@infosec.exchangeM This user is from outside of this forum
      munin@infosec.exchange
      wrote sidst redigeret af
      #2

      yes, it is frequently very the fuck difficult to figure out the context wherein a user might choose to do a thing that constitutes a security problem.

      that is what you are paid for. get good.

      munin@infosec.exchangeM 1 Reply Last reply
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      • munin@infosec.exchangeM munin@infosec.exchange

        yes, it is frequently very the fuck difficult to figure out the context wherein a user might choose to do a thing that constitutes a security problem.

        that is what you are paid for. get good.

        munin@infosec.exchangeM This user is from outside of this forum
        munin@infosec.exchangeM This user is from outside of this forum
        munin@infosec.exchange
        wrote sidst redigeret af
        #3

        if it were easy they wouldnae call it work, fuckface.

        munin@infosec.exchangeM 1 Reply Last reply
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        • munin@infosec.exchangeM munin@infosec.exchange

          if it were easy they wouldnae call it work, fuckface.

          munin@infosec.exchangeM This user is from outside of this forum
          munin@infosec.exchangeM This user is from outside of this forum
          munin@infosec.exchange
          wrote sidst redigeret af
          #4

          now, I will grant, for those of us who grew up dealing with asshole elders who refused to even consider learning how to interact with computers and demanded things "just work" that were wholly unreasonable, yeah, the 80s, '90s, and early '00s sucked.

          get over it.

          the fucking boomer dipshits are dying off, and a bunch of zeds and alphas are growing up with an ecosystem that's completely fucked for any attempt to learn on their own.

          perhaps fix things for them instead of assuming they magically had access to magazines with BASIC listings and permissive environments where experimentation was at least tolerated, instead of being given a fucking menuless UI on a locked-down kiosk with fuck AI search results either refusing to give them necessary knowledge because it's "Hacking" or telling them to snort glue?

          munin@infosec.exchangeM tindrasgrove@infosec.exchangeT amy@sk.girlthi.ngA 3 Replies Last reply
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          • munin@infosec.exchangeM munin@infosec.exchange

            now, I will grant, for those of us who grew up dealing with asshole elders who refused to even consider learning how to interact with computers and demanded things "just work" that were wholly unreasonable, yeah, the 80s, '90s, and early '00s sucked.

            get over it.

            the fucking boomer dipshits are dying off, and a bunch of zeds and alphas are growing up with an ecosystem that's completely fucked for any attempt to learn on their own.

            perhaps fix things for them instead of assuming they magically had access to magazines with BASIC listings and permissive environments where experimentation was at least tolerated, instead of being given a fucking menuless UI on a locked-down kiosk with fuck AI search results either refusing to give them necessary knowledge because it's "Hacking" or telling them to snort glue?

            munin@infosec.exchangeM This user is from outside of this forum
            munin@infosec.exchangeM This user is from outside of this forum
            munin@infosec.exchange
            wrote sidst redigeret af
            #5

            have you -seen- the world that they're experiencing now?

            shit, the modern mobile OSs don't even want to acknowledge that filesystems exist in the UI. how the shit is a kid supposed to learn the "correct" way to do things in this situation?

            jsl@hachyderm.ioJ promovicz@chaos.socialP distractal@hachyderm.ioD 3 Replies Last reply
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            • munin@infosec.exchangeM munin@infosec.exchange

              if you think the users are stupid, then you are letting your own arrogance reduce your own ability to analyze the problem space fully.

              users do things that make sense to them in the moment. failure to understand the context where an action -makes sense- and is thus the correct action to choose is a skill issue on your part.

              personm@dresden.networkP This user is from outside of this forum
              personm@dresden.networkP This user is from outside of this forum
              personm@dresden.network
              wrote sidst redigeret af
              #6

              @munin just because it's a skill issue on your end doesn't mean the users aren't stupid.

              and: 👍

              1 Reply Last reply
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              • munin@infosec.exchangeM munin@infosec.exchange

                if you think the users are stupid, then you are letting your own arrogance reduce your own ability to analyze the problem space fully.

                users do things that make sense to them in the moment. failure to understand the context where an action -makes sense- and is thus the correct action to choose is a skill issue on your part.

                moss@kind.socialM This user is from outside of this forum
                moss@kind.socialM This user is from outside of this forum
                moss@kind.social
                wrote sidst redigeret af
                #7

                @munin All of this. The users are the client, the guest, the audience, the reason. Even if someone else is paying you, it’s kinda your job to make it, well, usable

                1 Reply Last reply
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                • munin@infosec.exchangeM munin@infosec.exchange

                  have you -seen- the world that they're experiencing now?

                  shit, the modern mobile OSs don't even want to acknowledge that filesystems exist in the UI. how the shit is a kid supposed to learn the "correct" way to do things in this situation?

                  jsl@hachyderm.ioJ This user is from outside of this forum
                  jsl@hachyderm.ioJ This user is from outside of this forum
                  jsl@hachyderm.io
                  wrote sidst redigeret af
                  #8

                  @munin That's where interest in finding out, IT lessons at school, reading and tinkering come into play. But if a user isn't interested in how the tool.they're using work, they will not attempt to learn.

                  munin@infosec.exchangeM 1 Reply Last reply
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                  • jsl@hachyderm.ioJ jsl@hachyderm.io

                    @munin That's where interest in finding out, IT lessons at school, reading and tinkering come into play. But if a user isn't interested in how the tool.they're using work, they will not attempt to learn.

                    munin@infosec.exchangeM This user is from outside of this forum
                    munin@infosec.exchangeM This user is from outside of this forum
                    munin@infosec.exchange
                    wrote sidst redigeret af
                    #9

                    @jsl

                    buddy, you can only have an interest in finding out if the resources are -there to tell you that there's something to find out-

                    you're blaming users for not knowing about something they're deliberately told doesn't exist.

                    that's fucked up.

                    jsl@hachyderm.ioJ moses_izumi@fe.disroot.orgM 2 Replies Last reply
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                    • munin@infosec.exchangeM munin@infosec.exchange

                      if you think the users are stupid, then you are letting your own arrogance reduce your own ability to analyze the problem space fully.

                      users do things that make sense to them in the moment. failure to understand the context where an action -makes sense- and is thus the correct action to choose is a skill issue on your part.

                      artemist@social.mildlyfunctional.gayA This user is from outside of this forum
                      artemist@social.mildlyfunctional.gayA This user is from outside of this forum
                      artemist@social.mildlyfunctional.gay
                      wrote sidst redigeret af
                      #10

                      @munin love making an impossible to navigate ui full of pitfalls and declaring that users should "git gud"

                      z3r0fox@mastodon.socialZ edwardclaytonandrew@kind.socialE 2 Replies Last reply
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                      • munin@infosec.exchangeM munin@infosec.exchange

                        if you think the users are stupid, then you are letting your own arrogance reduce your own ability to analyze the problem space fully.

                        users do things that make sense to them in the moment. failure to understand the context where an action -makes sense- and is thus the correct action to choose is a skill issue on your part.

                        endlessmason@hachyderm.ioE This user is from outside of this forum
                        endlessmason@hachyderm.ioE This user is from outside of this forum
                        endlessmason@hachyderm.io
                        wrote sidst redigeret af
                        #11

                        @munin
                        > Jesus, these users do so much stupid shit, what the hell?
                        ~~ Guy who built software that forces users to do stupid shit to work around it

                        1 Reply Last reply
                        0
                        • munin@infosec.exchangeM munin@infosec.exchange

                          @jsl

                          buddy, you can only have an interest in finding out if the resources are -there to tell you that there's something to find out-

                          you're blaming users for not knowing about something they're deliberately told doesn't exist.

                          that's fucked up.

                          jsl@hachyderm.ioJ This user is from outside of this forum
                          jsl@hachyderm.ioJ This user is from outside of this forum
                          jsl@hachyderm.io
                          wrote sidst redigeret af
                          #12

                          @munin You can (still) run busybox on your phoneOS. You can hack a RasPi at school. The pointers are there. The resources are there. But perhaps I'm missing something and I didn't get the point you were making?

                          munin@infosec.exchangeM 1 Reply Last reply
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                          • jsl@hachyderm.ioJ jsl@hachyderm.io

                            @munin You can (still) run busybox on your phoneOS. You can hack a RasPi at school. The pointers are there. The resources are there. But perhaps I'm missing something and I didn't get the point you were making?

                            munin@infosec.exchangeM This user is from outside of this forum
                            munin@infosec.exchangeM This user is from outside of this forum
                            munin@infosec.exchange
                            wrote sidst redigeret af
                            #13

                            @jsl

                            yes, the part where the comment you responded to saying that -new users- who -do not have experience- have all of those concepts deliberately the fuck hidden from them by the UI they are given, such that - even if they are curious - they are actively lied to -by the research resources- on a regular basis, and thus have no opportunity for success -with- their curiosity.

                            The workflow you are describing is -not reasonable- for your average 10 year old in this year, and shows that you are engaging in the though process I described in the last paragraph of the -prior- post: https://infosec.exchange/@munin/116771824701213509

                            munin@infosec.exchangeM 1 Reply Last reply
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                            • munin@infosec.exchangeM munin@infosec.exchange

                              @jsl

                              yes, the part where the comment you responded to saying that -new users- who -do not have experience- have all of those concepts deliberately the fuck hidden from them by the UI they are given, such that - even if they are curious - they are actively lied to -by the research resources- on a regular basis, and thus have no opportunity for success -with- their curiosity.

                              The workflow you are describing is -not reasonable- for your average 10 year old in this year, and shows that you are engaging in the though process I described in the last paragraph of the -prior- post: https://infosec.exchange/@munin/116771824701213509

                              munin@infosec.exchangeM This user is from outside of this forum
                              munin@infosec.exchangeM This user is from outside of this forum
                              munin@infosec.exchange
                              wrote sidst redigeret af
                              #14

                              @jsl

                              Just because something is technically possible for an informed user does not mean that a user who has been -constrained from learning- will even know that such a thing exists.

                              1 Reply Last reply
                              0
                              • munin@infosec.exchangeM munin@infosec.exchange

                                have you -seen- the world that they're experiencing now?

                                shit, the modern mobile OSs don't even want to acknowledge that filesystems exist in the UI. how the shit is a kid supposed to learn the "correct" way to do things in this situation?

                                promovicz@chaos.socialP This user is from outside of this forum
                                promovicz@chaos.socialP This user is from outside of this forum
                                promovicz@chaos.social
                                wrote sidst redigeret af
                                #15

                                @munin Proprietary corps don't give a shit. Uneducated users are their lifeblood. They'll sell you the manual, and the course, and send marketing to cover for you (if it's not their fault).

                                munin@infosec.exchangeM 1 Reply Last reply
                                0
                                • artemist@social.mildlyfunctional.gayA artemist@social.mildlyfunctional.gay

                                  @munin love making an impossible to navigate ui full of pitfalls and declaring that users should "git gud"

                                  z3r0fox@mastodon.socialZ This user is from outside of this forum
                                  z3r0fox@mastodon.socialZ This user is from outside of this forum
                                  z3r0fox@mastodon.social
                                  wrote sidst redigeret af
                                  #16

                                  @artemist It's easy, just read the manual and try the included programming language amirite

                                  1 Reply Last reply
                                  0
                                  • promovicz@chaos.socialP promovicz@chaos.social

                                    @munin Proprietary corps don't give a shit. Uneducated users are their lifeblood. They'll sell you the manual, and the course, and send marketing to cover for you (if it's not their fault).

                                    munin@infosec.exchangeM This user is from outside of this forum
                                    munin@infosec.exchangeM This user is from outside of this forum
                                    munin@infosec.exchange
                                    wrote sidst redigeret af
                                    #17

                                    @promovicz

                                    and this cynical attitude disclaiming ability to make changes reinforces those patterns; do better.

                                    promovicz@chaos.socialP 1 Reply Last reply
                                    0
                                    • artemist@social.mildlyfunctional.gayA artemist@social.mildlyfunctional.gay

                                      @munin love making an impossible to navigate ui full of pitfalls and declaring that users should "git gud"

                                      edwardclaytonandrew@kind.socialE This user is from outside of this forum
                                      edwardclaytonandrew@kind.socialE This user is from outside of this forum
                                      edwardclaytonandrew@kind.social
                                      wrote sidst redigeret af
                                      #18

                                      @artemist
                                      Love how that attitude is born of Dark Souls's ads rather than the content. I've got a hand eye coordination thing, Your Excellency. DS's interface isn't without flaws, but it's not in the way. The friction is where it should be, the challenge in the game.

                                      AND to Fi's original point, if all your users are idiots why are you designing for normies or geniuses? No, you're just saying you don't want to make the effort to communicate with the end user through interface and help.
                                      @munin

                                      1 Reply Last reply
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                                      • munin@infosec.exchangeM munin@infosec.exchange

                                        @promovicz

                                        and this cynical attitude disclaiming ability to make changes reinforces those patterns; do better.

                                        promovicz@chaos.socialP This user is from outside of this forum
                                        promovicz@chaos.socialP This user is from outside of this forum
                                        promovicz@chaos.social
                                        wrote sidst redigeret af
                                        #19

                                        @munin Just representing the truth honestly. People don't get angry enough. Sometimes it's the right choice - particularly, when dealing with outright narcissism.

                                        1 Reply Last reply
                                        0
                                        • munin@infosec.exchangeM munin@infosec.exchange

                                          @jsl

                                          buddy, you can only have an interest in finding out if the resources are -there to tell you that there's something to find out-

                                          you're blaming users for not knowing about something they're deliberately told doesn't exist.

                                          that's fucked up.

                                          moses_izumi@fe.disroot.orgM This user is from outside of this forum
                                          moses_izumi@fe.disroot.orgM This user is from outside of this forum
                                          moses_izumi@fe.disroot.org
                                          wrote sidst redigeret af
                                          #20
                                          @munin @jsl
                                          "you can only have an interest in finding out if the resources are -there to tell you that there's something to find out"
                                          Yeah this kind of conundrum is why I've suggested creating GUIs where being a "know-nothing luser" is impossible:
                                          https://fe.disroot.org/notice/B61RfP0sq02tRTpIjw

                                          It'd be really cool if someone made a desktop environment where you can to pull up a program's source code by just right-clicking on the window or launcher icon: or if you could invoke those context menus from a button on the window bar.

                                          (bonus points if the Linux Phone people add this functionality to an Android-style navigation bar)
                                          1 Reply Last reply
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