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  3. I got a call from someone I don't know.

I got a call from someone I don't know.

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sysadmin
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  • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

    I got a call from someone I don't know.

    "Hi. We have a FreeBSD server. It's been working perfectly for years, but it hasn't been updated since then. We asked AI to update it, but now it won't boot anymore. It didn't even make a backup before starting. The AI keeps trying things, everything is down, and we've already spent over €500 in tokens. Can you help us?"

    "Sure. €500, plus the time it'll take me to try to fix it. Assuming it can still be fixed and nothing important has been deleted."

    "That much?"

    Some silence.

    "Well, I hope AI takes your job away!" And he hung up.

    Believing that autopilot automatically makes you an invulnerable professional pilot will ruin far more people than job losses will.

    I don't know if AI will take my job away, but it's already cost them €500 and, probably, their server.

    #IT #SysAdmin

    neneexists@hachyderm.ioN This user is from outside of this forum
    neneexists@hachyderm.ioN This user is from outside of this forum
    neneexists@hachyderm.io
    wrote sidst redigeret af
    #37

    @stefano AI did take your job away.

    Thankfully there's a new one that's promising to be much more lucrative, if entirely more stressful. Either that or societal collapse when people refuse to admit they were wrong to give spicy auto-complete admin access to things.

    1 Reply Last reply
    0
    • distrowatch@mastodon.socialD distrowatch@mastodon.social

      @stefano I recently had someone ask me to set up WordPress for them. I agreed and they asked if I would be using AI to do the work. I assured them no, it is a simple (for me) task which takes just a few minutes.

      They then clarified they were asking me to use AI to do the install. They thought using AI would somehow make the vanilla WordPress setup better. They were fine with it taking longer, even, if I somehow involved AI in the process they had already offloaded to me.

      linuxfiend@gts.linuxfiend.netL This user is from outside of this forum
      linuxfiend@gts.linuxfiend.netL This user is from outside of this forum
      linuxfiend@gts.linuxfiend.net
      wrote sidst redigeret af
      #38

      @distrowatch @stefano We live in hell.

      1 Reply Last reply
      0
      • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

        @82mhz Maybe I should 😉

        amerika@fsebugoutzone.orgA This user is from outside of this forum
        amerika@fsebugoutzone.orgA This user is from outside of this forum
        amerika@fsebugoutzone.org
        wrote sidst redigeret af
        #39
        @stefano @82mhz

        I have learned to fear the "easy answers" people. They all seem to be low-grade narcissistic sociopaths.
        1 Reply Last reply
        0
        • somebody@circumstances.runS somebody@circumstances.run

          @wizbean @stefano Telling the clanker to just fuck my shit up zero hesitation without even considering a manual backup first.

          bob_zim@infosec.exchangeB This user is from outside of this forum
          bob_zim@infosec.exchangeB This user is from outside of this forum
          bob_zim@infosec.exchange
          wrote sidst redigeret af
          #40

          @somebody @wizbean @stefano Why would they make a backup? They told it to make no mistakes!

          skua@mastodon.socialS 1 Reply Last reply
          0
          • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

            I got a call from someone I don't know.

            "Hi. We have a FreeBSD server. It's been working perfectly for years, but it hasn't been updated since then. We asked AI to update it, but now it won't boot anymore. It didn't even make a backup before starting. The AI keeps trying things, everything is down, and we've already spent over €500 in tokens. Can you help us?"

            "Sure. €500, plus the time it'll take me to try to fix it. Assuming it can still be fixed and nothing important has been deleted."

            "That much?"

            Some silence.

            "Well, I hope AI takes your job away!" And he hung up.

            Believing that autopilot automatically makes you an invulnerable professional pilot will ruin far more people than job losses will.

            I don't know if AI will take my job away, but it's already cost them €500 and, probably, their server.

            #IT #SysAdmin

            lisamaesie@nutmeg.socialL This user is from outside of this forum
            lisamaesie@nutmeg.socialL This user is from outside of this forum
            lisamaesie@nutmeg.social
            wrote sidst redigeret af
            #41

            @stefano Sounds to me like AI is creating work for you rather than taking over your job!

            1 Reply Last reply
            0
            • somebody@circumstances.runS somebody@circumstances.run

              @wizbean @stefano showed this to a friend and they just said "i love the difference in value when the money goes to an expert compared to the shart machine" and the reply was "It's literally gambling. A professional is a known quantity. But like a gambler, the sloperator hopes that they will beat the averages."

              wizbean@tech.lgbtW This user is from outside of this forum
              wizbean@tech.lgbtW This user is from outside of this forum
              wizbean@tech.lgbt
              wrote sidst redigeret af
              #42

              @somebody @stefano yeah, the hyperscaled averaging machine will beat the average... good luck gamblers

              osma@mas.toO 1 Reply Last reply
              0
              • himysyed@littleone.littlefedi.socialH himysyed@littleone.littlefedi.social

                @stefano@bsd.cafe Some people do not deserve the privilege of being your customer.

                D This user is from outside of this forum
                D This user is from outside of this forum
                drreid@mastodon.social
                wrote sidst redigeret af
                #43

                @himysyed @stefano Exactly, you shouldn't want customers this stupid. They will be more trouble than they are worth. You want these people to go to your competition.

                1 Reply Last reply
                0
                • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                  I got a call from someone I don't know.

                  "Hi. We have a FreeBSD server. It's been working perfectly for years, but it hasn't been updated since then. We asked AI to update it, but now it won't boot anymore. It didn't even make a backup before starting. The AI keeps trying things, everything is down, and we've already spent over €500 in tokens. Can you help us?"

                  "Sure. €500, plus the time it'll take me to try to fix it. Assuming it can still be fixed and nothing important has been deleted."

                  "That much?"

                  Some silence.

                  "Well, I hope AI takes your job away!" And he hung up.

                  Believing that autopilot automatically makes you an invulnerable professional pilot will ruin far more people than job losses will.

                  I don't know if AI will take my job away, but it's already cost them €500 and, probably, their server.

                  #IT #SysAdmin

                  lopta@mastodon.socialL This user is from outside of this forum
                  lopta@mastodon.socialL This user is from outside of this forum
                  lopta@mastodon.social
                  wrote sidst redigeret af
                  #44

                  @stefano I thought €500 was remarkably low place to start but it sounds like it was an effective deterrent.

                  1 Reply Last reply
                  0
                  • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                    I got a call from someone I don't know.

                    "Hi. We have a FreeBSD server. It's been working perfectly for years, but it hasn't been updated since then. We asked AI to update it, but now it won't boot anymore. It didn't even make a backup before starting. The AI keeps trying things, everything is down, and we've already spent over €500 in tokens. Can you help us?"

                    "Sure. €500, plus the time it'll take me to try to fix it. Assuming it can still be fixed and nothing important has been deleted."

                    "That much?"

                    Some silence.

                    "Well, I hope AI takes your job away!" And he hung up.

                    Believing that autopilot automatically makes you an invulnerable professional pilot will ruin far more people than job losses will.

                    I don't know if AI will take my job away, but it's already cost them €500 and, probably, their server.

                    #IT #SysAdmin

                    ricardo@mastodon.bsd.cafeR This user is from outside of this forum
                    ricardo@mastodon.bsd.cafeR This user is from outside of this forum
                    ricardo@mastodon.bsd.cafe
                    wrote sidst redigeret af
                    #45

                    @stefano and that's why you need an AI voice receptionist to handle these calls 🙊

                    tionisla@mastodon.bsd.cafeT 1 Reply Last reply
                    0
                    • slothrop@chaos.socialS slothrop@chaos.social

                      @stefano wait, what’s the FreeBSD equivalent of “apt update && apt upgrade” ?!

                      subnetspider@mastodon.bsd.cafeS This user is from outside of this forum
                      subnetspider@mastodon.bsd.cafeS This user is from outside of this forum
                      subnetspider@mastodon.bsd.cafe
                      wrote sidst redigeret af
                      #46

                      @slothrop @stefano With the old freebsd-update method, it's:
                      freebsd-update fetch && freebsd-update install

                      With the new pkgbase method (FreeBSD 16 will remove freebsd-update), it is:
                      pkg update && pkg upgrade

                      bms@mastodon.bsd.cafeB grumpybozo@toad.socialG 2 Replies Last reply
                      0
                      • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                        I got a call from someone I don't know.

                        "Hi. We have a FreeBSD server. It's been working perfectly for years, but it hasn't been updated since then. We asked AI to update it, but now it won't boot anymore. It didn't even make a backup before starting. The AI keeps trying things, everything is down, and we've already spent over €500 in tokens. Can you help us?"

                        "Sure. €500, plus the time it'll take me to try to fix it. Assuming it can still be fixed and nothing important has been deleted."

                        "That much?"

                        Some silence.

                        "Well, I hope AI takes your job away!" And he hung up.

                        Believing that autopilot automatically makes you an invulnerable professional pilot will ruin far more people than job losses will.

                        I don't know if AI will take my job away, but it's already cost them €500 and, probably, their server.

                        #IT #SysAdmin

                        ox1de@cyberplace.socialO This user is from outside of this forum
                        ox1de@cyberplace.socialO This user is from outside of this forum
                        ox1de@cyberplace.social
                        wrote sidst redigeret af
                        #47

                        @stefano the app ecosystem and social networks have created a

                        1 Reply Last reply
                        0
                        • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                          I got a call from someone I don't know.

                          "Hi. We have a FreeBSD server. It's been working perfectly for years, but it hasn't been updated since then. We asked AI to update it, but now it won't boot anymore. It didn't even make a backup before starting. The AI keeps trying things, everything is down, and we've already spent over €500 in tokens. Can you help us?"

                          "Sure. €500, plus the time it'll take me to try to fix it. Assuming it can still be fixed and nothing important has been deleted."

                          "That much?"

                          Some silence.

                          "Well, I hope AI takes your job away!" And he hung up.

                          Believing that autopilot automatically makes you an invulnerable professional pilot will ruin far more people than job losses will.

                          I don't know if AI will take my job away, but it's already cost them €500 and, probably, their server.

                          #IT #SysAdmin

                          jaypeach53@calckeymusic.socialJ This user is from outside of this forum
                          jaypeach53@calckeymusic.socialJ This user is from outside of this forum
                          jaypeach53@calckeymusic.social
                          wrote sidst redigeret af
                          #48

                          @stefano@bsd.cafe just desserts for that IT guy, I won’t say IT professional, because he’s a clown in a clown suit.

                          1 Reply Last reply
                          0
                          • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                            I got a call from someone I don't know.

                            "Hi. We have a FreeBSD server. It's been working perfectly for years, but it hasn't been updated since then. We asked AI to update it, but now it won't boot anymore. It didn't even make a backup before starting. The AI keeps trying things, everything is down, and we've already spent over €500 in tokens. Can you help us?"

                            "Sure. €500, plus the time it'll take me to try to fix it. Assuming it can still be fixed and nothing important has been deleted."

                            "That much?"

                            Some silence.

                            "Well, I hope AI takes your job away!" And he hung up.

                            Believing that autopilot automatically makes you an invulnerable professional pilot will ruin far more people than job losses will.

                            I don't know if AI will take my job away, but it's already cost them €500 and, probably, their server.

                            #IT #SysAdmin

                            ox1de@cyberplace.socialO This user is from outside of this forum
                            ox1de@cyberplace.socialO This user is from outside of this forum
                            ox1de@cyberplace.social
                            wrote sidst redigeret af
                            #49

                            @stefano apps and social networks have spawned a generation of people who think they shouldn’t have to pay for anything. Only they should make money not you.

                            ploum@mamot.frP bms@mastodon.bsd.cafeB 2 Replies Last reply
                            0
                            • ox1de@cyberplace.socialO ox1de@cyberplace.social

                              @stefano apps and social networks have spawned a generation of people who think they shouldn’t have to pay for anything. Only they should make money not you.

                              ploum@mamot.frP This user is from outside of this forum
                              ploum@mamot.frP This user is from outside of this forum
                              ploum@mamot.fr
                              wrote sidst redigeret af
                              #50

                              @Ox1de @stefano : well, they are perfectly fine paying a lot of money to big corporations (Microsoft or Google, Apple for the laptops, OpenAI, Anthropic…)

                              They just don’t want to pay an human.

                              Probably because they are uncomfortable with the fact that this human will know more about the subject than they are.

                              (I mean, 500€ is cheap ! They already wasted as much without batting an eye )

                              But very good call: 500€ to undo the shit done by LLMs!

                              1 Reply Last reply
                              0
                              • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                                I got a call from someone I don't know.

                                "Hi. We have a FreeBSD server. It's been working perfectly for years, but it hasn't been updated since then. We asked AI to update it, but now it won't boot anymore. It didn't even make a backup before starting. The AI keeps trying things, everything is down, and we've already spent over €500 in tokens. Can you help us?"

                                "Sure. €500, plus the time it'll take me to try to fix it. Assuming it can still be fixed and nothing important has been deleted."

                                "That much?"

                                Some silence.

                                "Well, I hope AI takes your job away!" And he hung up.

                                Believing that autopilot automatically makes you an invulnerable professional pilot will ruin far more people than job losses will.

                                I don't know if AI will take my job away, but it's already cost them €500 and, probably, their server.

                                #IT #SysAdmin

                                subnetspider@mastodon.bsd.cafeS This user is from outside of this forum
                                subnetspider@mastodon.bsd.cafeS This user is from outside of this forum
                                subnetspider@mastodon.bsd.cafe
                                wrote sidst redigeret af
                                #51

                                @stefano I bet the LMM agent upgraded and rebooted FreeBSD without updating the boot code, something which is documented in both the FreeBSD upgrading instructions and in the FreeBSD handbook.

                                stefano@mastodon.bsd.cafeS 1 Reply Last reply
                                0
                                • ricardo@mastodon.bsd.cafeR ricardo@mastodon.bsd.cafe

                                  @stefano and that's why you need an AI voice receptionist to handle these calls 🙊

                                  tionisla@mastodon.bsd.cafeT This user is from outside of this forum
                                  tionisla@mastodon.bsd.cafeT This user is from outside of this forum
                                  tionisla@mastodon.bsd.cafe
                                  wrote sidst redigeret af
                                  #52

                                  @ricardo @stefano

                                  Ai Receptionist: Ciao, I'm your friendly AI voice receptionist. How can I help you?

                                  Customer: Eh, ciao... Our LLM botched our FreeBSD server upgrade, didn't take backups, and we already spent a lot of tokens and it's still trying... Can you help?

                                  AI Receptionist: You were absolutely right to reach out. I assure you I can help. You want me to support your AI Agent in further botching your upgrade and spend more tokens on the task. It's good there's no backup in the way, so we both won't be running out of disk space.
                                  Hang on while I make contact with your bankaccount for more tokens, and access to your network to team up with your AI. Thanks for calling.

                                  ricardo@mastodon.bsd.cafeR stefano@mastodon.bsd.cafeS 2 Replies Last reply
                                  0
                                  • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                                    I got a call from someone I don't know.

                                    "Hi. We have a FreeBSD server. It's been working perfectly for years, but it hasn't been updated since then. We asked AI to update it, but now it won't boot anymore. It didn't even make a backup before starting. The AI keeps trying things, everything is down, and we've already spent over €500 in tokens. Can you help us?"

                                    "Sure. €500, plus the time it'll take me to try to fix it. Assuming it can still be fixed and nothing important has been deleted."

                                    "That much?"

                                    Some silence.

                                    "Well, I hope AI takes your job away!" And he hung up.

                                    Believing that autopilot automatically makes you an invulnerable professional pilot will ruin far more people than job losses will.

                                    I don't know if AI will take my job away, but it's already cost them €500 and, probably, their server.

                                    #IT #SysAdmin

                                    woozle@toot.catW This user is from outside of this forum
                                    woozle@toot.catW This user is from outside of this forum
                                    woozle@toot.cat
                                    wrote sidst redigeret af
                                    #53

                                    @stefano I honestly have to wonder if they will learn from this -- any more than, say, Tr💩mp voters have learned from their experiences over the last decade...

                                    1 Reply Last reply
                                    0
                                    • tionisla@mastodon.bsd.cafeT tionisla@mastodon.bsd.cafe

                                      @ricardo @stefano

                                      Ai Receptionist: Ciao, I'm your friendly AI voice receptionist. How can I help you?

                                      Customer: Eh, ciao... Our LLM botched our FreeBSD server upgrade, didn't take backups, and we already spent a lot of tokens and it's still trying... Can you help?

                                      AI Receptionist: You were absolutely right to reach out. I assure you I can help. You want me to support your AI Agent in further botching your upgrade and spend more tokens on the task. It's good there's no backup in the way, so we both won't be running out of disk space.
                                      Hang on while I make contact with your bankaccount for more tokens, and access to your network to team up with your AI. Thanks for calling.

                                      ricardo@mastodon.bsd.cafeR This user is from outside of this forum
                                      ricardo@mastodon.bsd.cafeR This user is from outside of this forum
                                      ricardo@mastodon.bsd.cafe
                                      wrote sidst redigeret af
                                      #54

                                      @Tionisla @stefano 😆

                                      1 Reply Last reply
                                      0
                                      • stefano@mastodon.bsd.cafeS stefano@mastodon.bsd.cafe

                                        I got a call from someone I don't know.

                                        "Hi. We have a FreeBSD server. It's been working perfectly for years, but it hasn't been updated since then. We asked AI to update it, but now it won't boot anymore. It didn't even make a backup before starting. The AI keeps trying things, everything is down, and we've already spent over €500 in tokens. Can you help us?"

                                        "Sure. €500, plus the time it'll take me to try to fix it. Assuming it can still be fixed and nothing important has been deleted."

                                        "That much?"

                                        Some silence.

                                        "Well, I hope AI takes your job away!" And he hung up.

                                        Believing that autopilot automatically makes you an invulnerable professional pilot will ruin far more people than job losses will.

                                        I don't know if AI will take my job away, but it's already cost them €500 and, probably, their server.

                                        #IT #SysAdmin

                                        makdaam@chaos.socialM This user is from outside of this forum
                                        makdaam@chaos.socialM This user is from outside of this forum
                                        makdaam@chaos.social
                                        wrote sidst redigeret af
                                        #55

                                        @stefano Good thing they didn't hire you to get blamed for the whole thing.

                                        We've had a similar thing (alas without AI, just lack of maintenance because they didn't pay their only admin) to a medium sized hosting company in Poland in 2016 (Adweb/2be.pl).

                                        An IT company offered to help in incident response mode, after everything got fixed the hosting company said they won't pay the high fees for the response, IT company restored old snapshots, then got blamed for all kinds of made up issues.

                                        1 Reply Last reply
                                        0
                                        • distrowatch@mastodon.socialD distrowatch@mastodon.social

                                          @stefano I recently had someone ask me to set up WordPress for them. I agreed and they asked if I would be using AI to do the work. I assured them no, it is a simple (for me) task which takes just a few minutes.

                                          They then clarified they were asking me to use AI to do the install. They thought using AI would somehow make the vanilla WordPress setup better. They were fine with it taking longer, even, if I somehow involved AI in the process they had already offloaded to me.

                                          gbargoud@masto.nycG This user is from outside of this forum
                                          gbargoud@masto.nycG This user is from outside of this forum
                                          gbargoud@masto.nyc
                                          wrote sidst redigeret af
                                          #56

                                          @distrowatch @stefano

                                          It is truly wild that this idea that things are more trustworthy if they're said by a computer somehow took hold among so many people.

                                          1 Reply Last reply
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